Announcement New items coming soon! :: "Like" Featherhead Studio on FACEBOOK :: TWITTER: @FeatherheadArt :: INSTAGRAM: miss_jenna
New items coming soon! :: "Like" Featherhead Studio on FACEBOOK :: TWITTER: @FeatherheadArt :: INSTAGRAM: miss_jenna
Heather Giles on Apr 12, 2015
I am very happy that I bought these beautiful earrings. Due to unusual metal allergies I tend to have issues with a lot of earrings, but I have been wearing these all day without any discomfort!
erosado88 on Sep 16, 2014
I cannot thank you enough for creating such a beautiful shadow box. It is beyond perfect from the detail to the product to the communication throughout the process and the fast shipping it is truly beautiful thank you again
:-) Jenna Caring
Accepted payment methods
- Accepts Etsy gift cards
Please submit payment immediately upon completing checkout. If payment is not completed within 3 days after the purchase, the sale will be cancelled and the item will be re-listed in the shop. Please ensure your Etsy address matches your Paypal shipping address. I will send the item to the PayPal address unless you ask me something different in a ‘message to the seller’ when checking out.
PLEASE NOTE: I use delivery confirmation on all packages, you will receive an automated email from PayPal with the delivery confirmation number when your shipping label is issued.
Express shipping is available with the charge of express postage. Please contact me if you require this.
Refunds and Exchanges
CUSTOM ORDERS AND MEMORY BOXES: Please understand that custom orders and memory boxes will not be refunded as I will work with you to ensure that you are getting exactly what you want.
**IMPORTANT** If there are any concerns with your purchase, please do not hesitate to contact me through Etsy Convo before leaving a neutral or negative feedback. I will do everything I can to resolve the issue to your satisfaction.
Additional policies and FAQs
*YES! I love creating custom orders, so if there is something you have in mind please let me know! I've designed pieces with a special person or outfit in mind as well as group pieces for bridal parties and one of a kind bridal jewelry. Convo me to see what I can do special for you!
PLEASE NOTE: that if you would like to create a custom order it might take a little more time as I will have to order the necessary supplies.
For custom jewelry orders, I require 50% up front to cover the purchase of supplies. Once a design and price is decided and agreed upon, I will put up a reserved listing for your down payment. When the order is completed, another reserved listing where the remaining cost of your custom order can be paid. Once the remaining payment is confirmed, your custom order will be promptly shipped.
MEMORY BOXES: Pricing and time all depends on the size and intricacies of each individual shadow box. ***Please let me know in advance if there is a specific date that you would need this art piece***
I love working with customers to make these special, one of a kind art pieces. The communication process is intensive to ensure that the design concept is clear. There will be an upfront down payment (that will be determined after some communication with the client). A reserved listing will be utilized for these custom orders. There will be no refunds for memory boxes as I will work with you to ensure that you are getting exactly what you want.