FedoraHarp
Rosh Ha‘Ayin, Israel
Shop policies
Last updated on
March 25, 2017
Welcome to Fedoraharp, thanks for stopping by!
I sell hand made jewelry and hand mixed nail polish. I hope you find something you like!
If you have any questions or anything you need to clear up, you are welcome to send me a message and I'll get back to you as soon as I can.
I accept custom orders for both nail polishes and jewelry. If you would like to commission an item made to your exact specifications, please contact me.
I sell hand made jewelry and hand mixed nail polish. I hope you find something you like!
If you have any questions or anything you need to clear up, you are welcome to send me a message and I'll get back to you as soon as I can.
I accept custom orders for both nail polishes and jewelry. If you would like to commission an item made to your exact specifications, please contact me.
Accepted payment methods
Returns and exchanges
All sales are final, except in instances of seller mistake or damage on arrival.
If an item arrives damaged or not what you ordered, contact me within seven days of receiving the item, along with a photo of the damage or mistake, and I will refund your payment as well as cover costs for its return shipment.
If an item arrives damaged or not what you ordered, contact me within seven days of receiving the item, along with a photo of the damage or mistake, and I will refund your payment as well as cover costs for its return shipment.
Payment
I accept payment via PayPal only. You do not need a PayPal account in order to make a purchase, any valid credit card can send money via PayPal.
I can only cancel orders before they ship- if I have already sent your package, I will be unable to apply a refund, so if you need to cancel your order please let me know ASAP.
I can only cancel orders before they ship- if I have already sent your package, I will be unable to apply a refund, so if you need to cancel your order please let me know ASAP.
Shipping
All orders ship within five business days of payment clearing, barring unexpected delays. In the rare event that an order is shipped past the deadline, I will include extra items as compensation.
International orders typically arrive within 10-25 days, although I cannot make a guarantee for that timetable, as it depends on the postal system. I ship via Israel registered mail, which can be tracked until it leaves the country of origin. Shipping prices vary by item and destination, but on average single items start at $4.50, with any additional items costing $1 extra each. Listings that include multiple items will cost more, calculated according to how much it would cost if you had purchased each item as an individual listing.
Domestic orders typically arrive within 4-8 days. I ship via Israel registered mail, which can be tracked until arrival at the recipient's address. Shipping prices for single items start at $2.50, with any additional items costing $0.30 extra. Listings that include multiple items will cost more, calculated according to how much it would cost if you had purchased each item as an individual listing.
Faster shipping options and full international tracking are available, please contact me prior to ordering if you would like alternate shipping options. Please be aware that this will raise the shipping cost.
In the interest of being environmentally friendly and keeping costs low, I often reuse packaging (in particular bubble wrap) from previous shipments. I always make sure to sufficiently insulate each nail polish bottle. If you want me to use 100% new packaging with your order, please let me know in the 'message to seller' section. No extra fees apply.
Regarding loss in transit: if six weeks past your delivery estimate pass and your order has not arrived, I will offer to either refund your payment in full or send a replacement.
If your country imposes import duties, you are responsible for covering them. Please verify that your country allows import of nail polish, I do not know the rules for every single country and I will send your order in good faith.
At this time I am unable to ship to Malaysia or Indonesia. I am looking into ways to ship to those countries, but in the meantime I will be forced to cancel any incoming orders from those locations. I apologize for the inconvenience.
International orders typically arrive within 10-25 days, although I cannot make a guarantee for that timetable, as it depends on the postal system. I ship via Israel registered mail, which can be tracked until it leaves the country of origin. Shipping prices vary by item and destination, but on average single items start at $4.50, with any additional items costing $1 extra each. Listings that include multiple items will cost more, calculated according to how much it would cost if you had purchased each item as an individual listing.
Domestic orders typically arrive within 4-8 days. I ship via Israel registered mail, which can be tracked until arrival at the recipient's address. Shipping prices for single items start at $2.50, with any additional items costing $0.30 extra. Listings that include multiple items will cost more, calculated according to how much it would cost if you had purchased each item as an individual listing.
Faster shipping options and full international tracking are available, please contact me prior to ordering if you would like alternate shipping options. Please be aware that this will raise the shipping cost.
In the interest of being environmentally friendly and keeping costs low, I often reuse packaging (in particular bubble wrap) from previous shipments. I always make sure to sufficiently insulate each nail polish bottle. If you want me to use 100% new packaging with your order, please let me know in the 'message to seller' section. No extra fees apply.
Regarding loss in transit: if six weeks past your delivery estimate pass and your order has not arrived, I will offer to either refund your payment in full or send a replacement.
If your country imposes import duties, you are responsible for covering them. Please verify that your country allows import of nail polish, I do not know the rules for every single country and I will send your order in good faith.
At this time I am unable to ship to Malaysia or Indonesia. I am looking into ways to ship to those countries, but in the meantime I will be forced to cancel any incoming orders from those locations. I apologize for the inconvenience.