FelizParaSiempre's Shop Policies
Welcome to my Etsy shop :)
Here you can find whimsical jewelry and inspired trinkets with a romantic accent. You will also find a few vintage goodies from my private collection!
Feel free to contact me anytime for any question, comments or concerns.
*** PLEASE READ: Everything is sent by registered mail in order to avoid loosing your order! If you don't want me to post your order by registered mail please sent me a message before your purchase! ***
Payment can be made through PayPal. You don't need to have a PayPal account to use this function. Press the PayPal option and follow the link to pay by your credit card. It's easy and safe too!
Payment is due within 3 days of purchase, otherwise I have to cancel the sale unless you have some reason to delay. In that case you have to send me a note for letting me know. Keep in mind that orders don't get shipped until payment is cleared.
For international orders I can accept only PayPal!
***PLEASE READ: Everything is sent by registered mail in order to avoid loosing your order! If you don't want me to post your order by registered mail please sent me a message before your purchase! ***
I ship everywhere from Greece through Hellenic Post Office, in the next two-three working days after payment (excluding weekends, strikes, public holidays and other special cases).
I use Register Air mail by A' Priority which means that items are usually delivered on the first working day after the day of posting inside the country (Greece) and on the third working day to the countries of the European Union.
For destinations outside the E.U the time of delivery depends on the quality of the destination’s country postal service. For USA and Australia is usually 10-15 working days. Extra transit time may occur due to customs or postal delays and this is something I cannot know beforehand.
**Please note that shipping can sometimes take up to 6 weeks (especially during holidays etc) so order well in advance!
This option of register number is more expensive but in this way you can check item's delivery status.
*** I AM NOT RESPONSIBLE FOR TAXES AND DUTIES on items shipped to international locations*** This is buyer' s responsibility. Packages that are refused due to customs and duty fees will NOT be refunded. Since I am clarifying this subject beforehand I will not take it as excuse for refund. So please keep it in mind!!!
In any case if you need a further information feel free to contact me.
Refunds and Exchanges
All items are mailed out in the exact condition that they appear in the photos on the shop page. Although keep in mind that colors might slightly differ from monitor to monitor.
Since everything I sell is handmade/hand assembled I may not always be able to offer an exact replacement or an exchange.
If anything goes wrong I am open to refunds (minus shipping) or exchanges BUT I AM NOT responsible for items that are lost, missing or damaged in transit. On the off chance of receiving your parcel OPENED and missing inside, since I am sending it with register number, you have to declare it immediately to your post office. Then send me via mail copy of your declaration and I will refund you only item's value (no shipping costs).
If you are not satisfied with your order and wish to return your purchase you can do so within 7 days of receipt at your own cost. Let me know as soon as possible if this is the case. *** As soon as I receive the returned items in satisfactory condition -unused and in original packaging- I will issue a refund to you.*** I do not refund shipping costs, only item value.***
For any item that is returned the shipping charges are your responsibility. Please make your choice carefully it is a waste of time (and cost) for both of us to return an item just for a change of mind.
*** Earrings cannot be returned for hygienic reasons according to EU laws.***
Additional Policies and FAQs
*** I AM NOT RESPONSIBLE FOR TAXES AND DUTIES on items shipped to international locations*** All duty, customs and international taxes etc are the responsibility of the buyer. Packages that are refused due to customs and duty fees will NOT be refunded. Since I am clarifying this subject beforehand I will not take it as excuse for refund. So please keep it in mind!!!
>>>>>C O P Y R I G H T & R E S E L L I N G<<<<<
As the artist, I retain copyright on all of my work and the images on this website and any other website. Reselling my pieces in the condition you purchased them, altered, or otherwise is not permitted without my prior consent.
Have you seen something I made that isn't here in the shop? Or maybe something that sold already? Or you want something custom made? Please feel free to send me a message and I just might be able to help you!
Thank you for taking time to read my profile. Prices and policies are subject to change at any time. Feel free to contact me :)
Kallia from Feliz Para Siempre
Last Updated March 23, 2015