FeltBetter

Recycled Sari Ribbon and Fiber Art Supply

Sebastopol, California · 20236 Sales

FeltBetter

Recycled Sari Ribbon and Fiber Art Supply

Sebastopol, California 20236 Sales On Etsy since 2011

5 out of 5 stars
(6447)

FeltBetter is taking a short break

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Note from shop owner My shop will be closed from May 24 until June 2
I'm helping my out of state son and his family move..... very sorry for any inconvenience ...sincerely. Michelle

Note from shop owner

Last updated on May 24, 2017

My shop will be closed from May 24 until June 2
I'm helping my out of state son and his family move..... very sorry for any inconvenience ...sincerely. Michelle

Michelle Osborn

Contact shop owner

Michelle Osborn

Shop policies

Last updated on February 24, 2017
Welcome to my shop!
I will always try to do my best with pictures and descriptions...and welcome any questions by you.
I want to talk a little about my products...in particular, the recycled sari ribbon. It is a recycled product...and from countries whose standards are different than what we are use to.
I try to take pictures and write descriptions that are accurate.....the last thing I want is someone disappointed.
But I do stand by my store products....and will gladly discuss any problems, and refund if you are not happy, within 14 days of you receiving the order....if a package is lost...please let me know within 10 days of mailing, so the post office can locate it.

Please talk to me first before leaving a bad feedback....I really try to keep the communication open....I believe that helps solve most all the misunderstandings.
Since I only list products that are in my shop, I'm able to mail it out within 1-3 days.
If there is any delay, I will let you know in a convo. I know how exciting it is to get what you have ordered...and really, really try to accommodate you by getting it out.
Thank you so much for reading this.. :))

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
PayPal or credit card
Shipping
I'm able to get most of them out in 1-3 days....but most of the time it is next day. The products are in my shop...unless it's a custom order.
I also always get a tracking number for you...

I do ship to worldwide...It does come with a customs number, which I will give you....and it can be tracked with that....
Also, I will refund shipping charges if over $2.00.... I realize that buying multiple items does add up... and surpass the actual cost.
Please let me know within 14 days of shipping that you haven't received it. The post office needs to know as soon as possible to help us find it.
I ship USPS and they haven't lost anything yet ( fingers crossed )
If you need it sooner, or a different method we can work that out together through a convo.
The most important thing is to keep communication open between us...we both want the same thing...to get your order to you!
Thank you for reading this far...very appreciated :)
Refunds and Exchanges
I have no problem with refunds...please, let's keep communication open. I need to know if an item is lost within 14 days when I shipped it.
Also, the ribbons I sell are recycled...and I always give an accurate description...I really want you happy, and I want you to know what to expect....If you truly aren't happy I will refund your money for the item or items...after I receive receive them back.