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Accepted payment methods
Returns and exchanges
Since every order is custom made there is not refunds.
If an item is lost in shipping we will split the cost.
If damage was made and it was due to shipping I will replace it once you have sent me 1-2 pics, contacted me within 1-2 days on receiving shipment, and return the item to Regalia Designs.
Payment will be made and finalized before shipment is made.
When you make a commitment to a custom order you will make a %25 non-refunable deposit.
You will need to make full payment on custom orders within 1-2 weeks of order.
All items are shipped securely.
You will receive you custom order within 1-2 weeks unless otherwise discussed through messaging.
Additional policies and FAQs
I am a small business owner and always open to discuss all options with my customers.
Thank You for your business.