CandyWithATwist

Home of the Original printed Imagemallow® Marshmallow

Bound Brook, New Jersey · 1392 Sales

CandyWithATwist

Home of the Original printed Imagemallow® Marshmallow

Bound Brook, New Jersey 1392 Sales On Etsy since 2011

5 out of 5 stars
(307)

Announcement   Current turn around time is approximately 5-7 business days.
Please keep this in mind when ordering. Please inquire before ordering about a rush if your "need by" date does not meet this requirement.

Personalized S'more favors and more Shop Candywithatwist.com for our full selection. Putting a new TWIST on an American classic!

Email Office Hours: Mon-Thur 10:30am - 4pm EST
(we'll do our best to respond quickly to off-hour inquires!)
****Please keep ALL Etsy order inquiries in Etsy convos only***
We will respond as soon as possible!

http://www.facebook.com/candywithatwist
Visit our website: candywithatwist.com
Twitter: @candywithatwist
Instagram: candywithatwist

Announcement

Last updated on Dec 28, 2016

Current turn around time is approximately 5-7 business days.
Please keep this in mind when ordering. Please inquire before ordering about a rush if your "need by" date does not meet this requirement.

Personalized S'more favors and more Shop Candywithatwist.com for our full selection. Putting a new TWIST on an American classic!

Email Office Hours: Mon-Thur 10:30am - 4pm EST
(we'll do our best to respond quickly to off-hour inquires!)
****Please keep ALL Etsy order inquiries in Etsy convos only***
We will respond as soon as possible!

http://www.facebook.com/candywithatwist
Visit our website: candywithatwist.com
Twitter: @candywithatwist
Instagram: candywithatwist

Candy With A Twist

Contact shop owner

Candy With A Twist

Reviews

Average item review
5 out of 5 stars
(307)
Sarah Timmerman

Sarah Timmerman on Feb 3, 2017

5 out of 5 stars

We bought these for a work gift bag. Seller was great to work with and communicated great with me to make sure everything would be perfect. My manager is hard to impress but the candy cabobs and smore kit did the trick! She loves them. I can't wait for the attendees to see these!

View all 307 reviews

Updates

S'more love from the Mr. & Mrs. guest favors
V' Day Hot Chocolate sticks ready to ship in time for the Sweet Dayheavy_heart_exclamation_mark_ornament

About

Candy With A Twist!

Candy With a Twist was born...

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Shop members

  • N. Nicole

    Owner, CEO

  • Kim C.

    Operations Manager

  • Anita E.

    Assistant

Local

Find CandyWithATwist at the following upcoming market!

  • Candy with a Twist

    Bound Brook,

    New Jersey

    May 1–Apr 5, 2017

    We will be launching our physical store front 17 Maiden Lane, Bound Brook,NJ 08805 Open on Saturdays by appointment only 732.325.2654

Shop policies

Last updated on October 22, 2016
Welcome to Candy With a Twist where we aim to make all of your celebrations a sweet success! We are the premier online sweets boutique that is the first to offer personalized marshmallows, logo s'mores kits, printed graham crackers, hot chocolate sticks, Custom Candy Cabobs and more!

Candy With a Twist!
Making marshmallows cool again!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
We accept payment via

-All major credit cards
Shipping
We operate on a Mon-Wed shipping schedule to ensure your package does not sit in a shipping facility over the weekend. We ship via USPS, UPS or FedEx depending on which is more economical and best fits the needs of the item(s) being shipped. If you have a preferred shipping method please let us know so that we can adjust the shipping costs accordingly.

Again shipping days are Mon-Wed ONLY to ensure the best chance of receiving it before the weekend. We can NOT be held responsible for products destroyed due to melting in hot weather.

***IMPORTANT Please read***
Please be sure to provide your requested delivery date for your order. Since this is a food item we prepare/ship all orders on the Mon-Tue during the WEEK of your specified need by date to ensure freshness. However, please DO NOT LIST YOUR EVENT DATE as the requested delivery date. We ship via USPS unless otherwise arranged. Transit time via USPS is generally 2-3 business days however, shipping delays do occur and once the packages have been shipped we can NOT be held liable for missed event dates/late deliveries.

Shipping & Warm Weather

During the months of May-September ice packs are required for your order. We also recommend an expedited shipping method (2nd day or overnight) be used for the shipment of your order.

Our shipping prices shown only apply to shipping in the Continental U.S. (Alaska & Hawaii not included). If the delivery address you provided in checkout or through email communications is incorrect, then we are not responsible if your order is delivered to the wrong address. We ship Monday-Wednesday and will send you the tracking number once your package has been sent.

Please keep in mind that chocolate melts so be sure track your package carefully! 

Once package has been given to the shipping company (USPS, FedEx, UPS, DHL) We can not be held responsible for any damage or shipping delays. All claims would need to be filed with the respective shipping company.

Do I need ice packs for marshmallows?

Yes and no. The thing to keep in mind is that heat causes marshmallows to expand (hence toasted marshmallows) which in turn could cause the image to have a “cracked” appearance. Purchasing warm weather packaging is the only way to keep this from happening.

PACKAGING: 
All of our items are packaged in clear food-safe plastic bags and heat sealed for freshness.

Proper storage of your order:
In order to preserve the integrity of the image shown on your products please be sure to store these items in a cool dry place and out of direct light/sunlight until they are ready to be used. The images do not last forever and exposure to light for prolonged periods of time may cause a slight discoloration of the image on the marshmallow product. However, please know that despite the possible change that may occur they are still completely safe to eat.
Refunds and Exchanges
We like for our customers to be 100% happy with their order. If for some reason you feel that a refund is necessary please let us know. We are happy to work out the details so that everyone's expectations are met.
Additional policies and FAQs
***IMPORTANT Please read***
Please be sure to provide your requested delivery date for your order. Since this is a food item we prepare/ship all orders on the Mon-Tue during the WEEK of your specified need by date to ensure freshness. However, please DO NOT LIST YOUR EVENT DATE as the requested delivery date. We ship via USPS unless otherwise arranged. Transit time via USPS is generally 2-3 business days however, shipping delays do occur and once the packages have been shipped we can NOT be held liable for missed event dates/late deliveries.

Please note that we can only honor requests for Monday/Tuesday deliveries when using overnight shipping. Please be accurate when choosing your requested delivery date. The information that you provide is critical to our production schedule. Any changes made to your event/need by date with LESS than a 2 week notice will be subject to an adjustment charge of $25 or order cancellation.

Due to the nature of the product cancellations are NOT accepted within 2 weeks or less of your requested delivery date. In the rare occurrence that a cancellation is approved 50% of your order total will be forfeited.

Customization: If you have a design that you would like used on your order feel free to send it to us in jpg form via Etsy convo

Thank you so much! Your business is greatly appreciated.

www.candywithatwist.com

For custom orders using company/corporate logos please e-mail ALL images to: art [!at] candywithatwist.com
File requirements (minimum):
300dpi jpg, or png

****All other order inquiries please CONVO US ONLY! Please do not e-mail us as you will receive a faster response via Etsy convo******

FAQ's

Are your items nut, gluten or milk free?
Due to the fact that we do acquire our products from a variety of sources, there is a possibility that our products may contain traces of allergens such as corn, soy, tree nuts, peanuts, milk, wheat, and egg. If you or an intended recipient have a severe allergy we recommend that you NOT purchase our products as we cannot guarantee 100% that cross contamination has not occurred.

Do you offer a discount on large orders?
Yes, we do offer discounts on orders of 100+ pcs 5% off, 200+ pcs 10% off

Is the image that appears on the marshmallow edible?
Yes, the image is completely edible as they are created using FDA approved edible ink

My event is not until 3 months from now so when should I order?
Business tends to fluctuate so certain times of the year are busier than others (i.e. Christmas, Valentine's Day, Easter, Wedding Season, etc...) The more notice that we have for your order the better. When an order is placed we immediately add you to our production schedule to ensure that you receive your order in time for your event. Currently we will accept orders up until 6 months to your event. So be sure to plan early

How exactly should I store my personalized sweets?
All items should be kept in a cool dry place and out of direct sunlight or heat until they are ready to be used/eaten/displayed. Due to the nature of the edible ink used to personalize items, prolonged exposure to both natural and artificial light will eventually cause the image to fade. (*please note that this is not an overnight process but being on display in a sunny room you will see a difference in the vividness of the original image) Feel free to ask us any questions that you may have.

I noticed that you have a carnival theme on an item that i'm interested in. Is it possible to do a Ballerina or princess theme instead?
Absolutely! We can customize pretty much all of our items to match any theme that you may be looking for. Just send us a convo with what you want...we'll be happy to help :0)

I've purchased an invitation from another Etsy seller that I would like to have matched to your products. Can you do that?
Yes, we can (possibly) do this as well. However, out of community respect we would need to contact the shop owner in order to get permission. Most are very happy to allow this but in the event permission is not given we'd be happy to come up with a design that closely matches your party/invite theme :0)

Do you offer marshmallows that do not contain gelatin?
We do have access to standard size (1") non gelatin marshmallows. Please let us know if you are interested in using them for your order

I have a company logo that I would like used on one of your products are you familiar with PMS?
Yes, we do take the time to color match so please be sure to send the PMS code for your order

Do you offer custom items?
Absolutely! As a matter of fact we LOVE them...We love candy and we love to be creative with it. We've created everything from Candy Cabob bouquets to a Sweet 16 dress...We love a challenge! What would like for us to create or you!

More information

Last updated on May 20, 2016
Frequently asked questions

Are your items Kosher?

No, at this time we do not offer any Kosher items.

Can I place my order now and have it shipped at a later date?

Absolutely! No need to wait until the last minute to order! Simply enter your requested delivery date at check out and we'll ship your order in time for your event.

All of our products are made to order so they are created just for you! Please be sure to allow adequate processing time.

Can I put an image on the front and then writing or something cool on the back?

No, At this time we only offer customization on 1 side of the marshmallow.

Are your products safe for individuals with nut allergies?

Although we do not deal directly with any tree nuts/peanuts etc... all of our products do come with an allergy warning label for nuts/tree and peanuts, dairy and wheat gluten. To err on the side of caution we suggest that you do not purchase our products for anyone with any life-threatening food anaphylaxis.

Are the images safe to eat?

Yes, the ink used is made from all food-grade ingredients, parve and is FDA approved

How should I store my items until I am ready to use them?

We suggest that you do not refrigerate or freeze any of your items. The ideal place for our products is in a cool dry place away from heat and direct light/sunlight. Due to the nature of the "ink" (food coloring) used for the images, prolonged exposure to the light will cause fading and discoloration. It's best to keep you items stored away until they are ready to be used for your event. In these conditions, the shelf life for our products average about 3-4 weeks.