EpochLane

EpochLane

Texas, United States · 222 Sales

EpochLane

EpochLane

Texas, United States 222 Sales On Etsy since 2010

0 out of 5 stars
(41)

Announcement   Thanks for stopping by! All of my products are handmade with love and aren't made until you purchase!

- My current production time is 1 week + ship time. All items are made-to-order, unless otherwise stated in listing title.

- If you need an item sooner, please convo me FIRST to see if I can accommodate your request!

Get to know me better @
www.meetthecrafts.blogspot.com

Announcement

Thanks for stopping by! All of my products are handmade with love and aren't made until you purchase!

- My current production time is 1 week + ship time. All items are made-to-order, unless otherwise stated in listing title.

- If you need an item sooner, please convo me FIRST to see if I can accommodate your request!

Get to know me better @
www.meetthecrafts.blogspot.com

Brittany Craft

Contact shop owner

Brittany Craft

Reviews

No reviews in the last year
CATALINA'S CACHE

CATALINA'S CACHE on Mar 27, 2014

1 out of 5 stars

My item was not shipped on time. When contacting the seller, she was extremely rude. Here is her response to me: You pretty much have no idea what you're talking about. I am a fulltime mother and student and my policy is MY policy for a reason. It's what I have to do and what works for me. ALL sellers have processing and shipping times according to what works for them. Which is the nature of owning your own business. You do what you want and people are free to take it or leave it. I do not need to explain to you why my timeline is the way it is. You're arrogant. You would read shipping times on any website before making any sort of purchase. That's your problem. I'm not refunding your money, your item shipped already like I said it would. DO NOT tell me what happened with my machine or my choice of time in contacting you.....

April Hardt

April Hardt on Feb 5, 2014

1 out of 5 stars

I never received my order and when I contacted seller they were non responsive. The absolute worst customer service when I finally did reach them. Zero communication during transaction.

This listing is no longer available

Anonymous on Jan 15, 2013

5 out of 5 stars

Gave these to my sister as part of her shower gift and EVERYONE at the shower loved them. Thanks so much

View all 41 reviews

About

Handmade with Love

I started my shop January 2012 after a lot of interest in the crosses I was making for friends and family. Business was great on Facebook and other outlets and that is when I decided to open up my Etsy store.

I've thoroughly enjoyed making items, especially custom ones! If you don't see something you're looking for, I definitely can make it happen for you!

As always, if you have any questions please contact me!
theficklepickle{at}live{dot}com

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Shop members
  • Brittany Craft

    Owner

    Welcome to EpochLane! I opened my shop in January 2012. I am a SAHM, follower of Christ, and a total craft lover! My shop enables me to stay at home with my babies, help my husband financially and attend nursing school!

Shop policies

Last updated on January 10, 2014
Welcome to my shop! I love creating beautiful, hand-crafted items and hope that you find something special for yourself or to give as a gift!

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I accept Paypal, Etsy gift cards, and direct payment through my shop. Please note that you do NOT have to have PayPal set up in order to make a purchase. Through PayPal, you are able to pay for your order with your credit/debit card. Or, you can checkout with a credit card or check directly through my shop without Paypal. Etsy gift cards are now available for purchase through Etsy and may be used in my shop.

{SALES TAX}
Texas residents are subjected to a 8.25% sales tax. Lame, I know. Sorry.

- -All custom orders are an $8 additional charge. Custom orders cannot be returned or exchanged for any other product due to their custom nature.
Shipping
Once payment is received, please allow 1-2 weeks for production and for your order to be shipped. Your order will be shipped to the address listed on ETSY (PLEASE double-check this!). If there is a delay in shipment, I will convo you.

* U.S. First class shipping normally takes 3-5 days.

* International Priority normally takes 1-2 weeks, depending on customs.
However, this is not a guarantee, and we have had packages take as long
as 5 weeks to arrive. This is something we cannot control, and is at the discretion of customs.
- Please be aware that your country may charge additional customs duty and/or
import taxes. You are responsible for paying these charges.
***For International shipping, especially Australia, it is very costly to ship the crosses due to their weight. I apologize for this. Please know that all of my shipping charges are exactly what I'm being charged and no more.

LOST PACKAGES: We are not responsible for lost packages. We are happy to offer insurance and delivery confirmation through USPS at the customer's expense. If you would like priority shipping with a tracking number or insurance, please let me know BEFORE you purchase!

If you are needing your item sooner than listed, contact me before purchasing so that we can make arrangements!

As always, please don't hesitate to contact me with any questions you may have! Convo me on Etsy or email me here: theficklepickle [!at] live.com
Refunds and Exchanges
Due to the nature of the items I sell, they cannot be returned.

However, if the item arrives damaged, contact me within 24 hours of receiving your package so that we can work something out.

- -Delays due to the postal service are not my responsibility and your item will not be refunded because of delays with USPS. As stated, if you need your item by a specific date, please do not purchase without contacting me first.

If you don't feel completely satisfied with your experience with Fickle Pickle Designs, please let me know immediately so that I can work to correct the problem and earn your positive feedback. I want every customer to be a happy customer!
Additional policies and FAQs
Positive feedback is very important on Etsy. Please take the time to leave it. I would appreciate positive feedback. If for some reason you are unsatisfied, please contact me and allow me to try to make it right.