FidoTheCat
Announcement
All orders totaling $35 and up will ship for free to US buyers.
Small orders are shipped in 100% Recycled Kraft Mailers made in the USA, 100% recycled content, 90% post-consumer content, are curbside recyclable, and compostable (though recycling is recommended over composting) and naturally biodegradable.
More about Shipping is under Shop Policies.
Announcement
All orders totaling $35 and up will ship for free to US buyers.
Small orders are shipped in 100% Recycled Kraft Mailers made in the USA, 100% recycled content, 90% post-consumer content, are curbside recyclable, and compostable (though recycling is recommended over composting) and naturally biodegradable.
More about Shipping is under Shop Policies.
Items
All Items
Reviews
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Cindy on Sep 29, 2022
5 out of 5 starsI bought the personalized fortune cookies this time for my brand new kittens and they love them!! Janise included a very “special” gift for them along with a wonderful handwritten note from her & Katie. So unexpected and totally appreciated! She’s one of the best sellers on Etsy. Thanks so much!!!!!!!
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Cindy on Sep 29, 2022
5 out of 5 starsI’m back for more of these terrific cat toys. This time for my brand new kittens. They went absolutely crazy for them! Meet Raven & Poe!!!
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Charlene on Jun 9, 2022
5 out of 5 starsI got this since the free one that came with a cake toy I brought last time was loved by her but since the other cats took interest she couldn’t play with them but the other cats love them 😂💜
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Kelly on Sep 21, 2022
5 out of 5 starsI have ordered from here numerous times. The quality is great and the items are so cute! Fast shipment, super amazing seller. Here my kitty is with his new gifts plus the cake I ordered 2 years ago from here.
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Kelly on Sep 21, 2022
5 out of 5 starsThank you once again for making my Marty’s birthday special!!
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beau on Sep 20, 2022
5 out of 5 starsanother great product from fidothecat. was part of some gifts for a friends cats. I didnt reveal the BOO glows. got a text couple days later about the mysterious letters she discovered one night. great treat for the cats and fun trick for the friend.
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beau on Sep 20, 2022
5 out of 5 starsexcellent quality product. excellent seller. the cats always enjoy these toys. I think the cats are learning to anticipate the holidays knowing a shipment from fido the cat will be coming.
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beau on Sep 20, 2022
5 out of 5 starsI cant say enough positive things about this seller. product quality to shipping speed will always have me coming back. responds very quickly as well if have any questions. get your kitty(s) some of these toys.
Updates
About FidoTheCat
MewBites
The Christmas Chews were featured as one of the six “6 Stylish Holiday Gift Ideas for Cats” in the November/December 2017 Catster Magazine by Kate Benjamin
http://www.catster.com/lifestyle/holiday-gift-ideas-for-cats
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Fido the Cat Frosted Donuts with Sprinkles were featured in May 2017 issue of Country Living magazine https://www.facebook.com/336761299750268/photos/a.555664174526645/1389620621130992/?
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Fido the Cat is 2015 Martha Stewart American Made Audience Choice Awards Finalist in the “Design, Pet Design” category http://www.marthastewart.com/americanmade/nominee/104761/design/fido-the-cat
Martha Stewart’s American Made is a nationally recognized awards program that celebrates new rising stars of the growing nationwide maker community who have turned their passions for handcrafted, well-designed goods into small businesses and proudly make their products in America.
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Fido the Cat organic catnip cat toys were featured in the “Holiday Gift Guide” page 17 in the December/January issue of Nashville Paw Magazine.
You can see the December/January issue of Nashville Paw Magazine at http://www.nashvillepaw.com or if you are in Middle Tennessee, you can find a free copy at these locations http://www.nashvillepaw.com/print_issue/locations.
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The Fortune Cookies were featured in the April/May 2013 issue of Time Out Chicago for Kids, Pet issue. You can see the article on Fido the Cat Facebook www.facebook.com/photo.php?fbid=433255186767545
Shop members
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Janise
Owner, Co-Founder, Maker And Designer
Fido and I are Co-Founders of Fido the Cat
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Fido
Co-Founder And Chief Product Developer
Fido’s role was to test each stage of the development. If the design doesn’t fly with him, I go back to the drawing board. If Fido is happy with it, then it is time to finalize the design to make it look it’s best. Fido passed in January 2013.
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Katie
Chief Product Developer
Join the family and the family business in March 2018. Enjoys testing new products and current product line.
Shop policies
Fido the Cat is a place where you can find handcrafted “food” and “whimsical” catnip cat toys. When I create “food” toys, I focus on the details. Make them look as realistic as possible. Creating “fun/novelty” toys, I try to make them whimsical. Each cat toy is individually handmade by me. I am perfectionist. I do understand handmade is never perfect and the small imperfections make each one unique and special. It is part of the charm.
All the cat toys are filled with organic catnip grown in the USA. Catnip-free cat toys are also available.
Send a Gift:
Yes! The order can be sent directly to the recipient. Etsy lets you change the ship to address at checkout. Please double-check the shipping address you enter for the order. You are responsible if the ship address you enter is incorrect. I’m sorry!
Gift Wrapping:
Absolutely! I will make sure it is gift ready, so you do not need to think about it. Please choose from any wrapping options on the listing. Some listings may not have room for the wrapping option. No worries. In your cart, please write in “Add an optional note to the seller” the type of wrapping you would like.
Gift Card:
Oh, you must! You can include a gift card with a personal note, in your cart, please write in “Add an optional note to the seller” the personal message and I will make sure it gets attached.
See Step 4 for “Note” - https://www.etsy.com/help/article/339
Accepted payment methods
Returns and exchanges
I don't accept returns, exchanges, or cancellations
Returns and exchange details
Payment
Customers who prefer to pay with a Credit/Debit Card through PayPal, but do not want to open a PayPal account may checkout through PayPal as a guest.
How to purchase an item on Etsy: https://www.etsy.com/help/article/339
How to use PayPal as a guest: https://www.etsy.com/help/article/361
E-Check through PayPal as the method of payment, the order will be held until the payment clears. This can take about 5 to 10 business days. The order will ship the next day.
Fido the Cat do not include invoice or package slip inside your package. Etsy emails one to you and your receipt is always available under “Purchases & Review” in your account.
Shipping
Orders are normally filled and shipped in 1 to 3 business days to the address on the order. I aim to get the order to you as quickly as I can. During the holiday season, the shipping department may have some delays. If you have some concerns on the timing of delivery, please feel free to contact me and I will let you know if I can meet your deadline.
Custom made orders will vary. The delivery timeline will be determined and agreed during the “Custom Order” process.
Please double-check the shipping address you enter for the order. You are responsible if the ship address you enter is incorrect. I’m sorry!
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Domestic Shipping: United States Postal Service (USPS) First-Class Mail is used for shipping. If you need faster delivery service, there is USPS Priority Mail and USPS Priority Mail Express shipping available for an additional cost.
IMPORTANT NOTE: Fido the Cat is not responsible for United States Postal Service (USPS) mismanaged, lost parcels and delays. If your order arrived mismanaged, lost or delayed, please contact your local US Post Office to file a claim or seek reimbursement for your order.
Shipping Insurance: If you would like to add Shipping Insurance to your order, in your cart, please write in “Note to Fido the Cat” the value for the parcel and a Custom Order will be created for you to purchase.
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International Shipping: United States Postal Service (USPS) First Class International Package Service is used for shipping. If you need faster delivery service, please contact me with your postal code, the list of items you plan to order. I will send you a quote for USPS International delivery service.
IMPORTANT NOTE: International customers are responsible for any and all Customs Charges, Taxes & Additional Postal Fees. Please check with your country's customs office to determine what these additional costs will be prior to buying.
Fido the Cat is not responsible for United States Postal Service (USPS) mismanaged, lost parcels and delays. If your order arrived mismanaged, lost or delayed, please contact your local post office to file a claim or seek reimbursement for your order.
United States Postal Service (USPS) Delivery Estimates:
First-Class Mail: 2 to 5 business days
Priority Mail: 2 to 3 business days
Priority Mail Express: 1 business day
Global Post International Service: Varies by destination
Global Post Priority Mail International: Varies by destination
Depending on your country's customs procedures, your package may take additional delivery time.
Delivery Confirmation:
Domestic customers will receive an email with Tracking Information/Delivery Confirmation once the order ships.
International customers will receive an email with USPS Customs Declaration number once the order ships. I do not have tracking for the order. Etsy through Global Post provides package information.
If by chance the order gets labeled with a recycled USPS Customs Declaration number (Yes, it happened! Yes, it was scary to the customer and me), it will take a day or two for the USPS system to reset by removing the previous customer’s package information and update with your current package information.
If your item has not arrived within 30 - 60 business days, please contact your local postal office and your regional customs office with the Customs ID for any updates that they may be able to give you on your end.
Additional policies and FAQs
If you see an item that is sold and no longer listed, please contact me. I may be able to do something for you.
Custom Orders:
I like custom orders, personalized orders and bulk orders. Let me know what you have in mind by clicking on “Request Custom Order”.
Product Images:
The colors of the cat toy shown in the image are very close. I tried to capture the true colors of the cat toy to the best of my abilities. Please note the colors of the cat toy may be slightly different than they appear on different computer monitors due to differences in the monitors and/or the settings.
Cat’s Feedbacks:
I LOVE pictures and videos!
If you happened to take pictures or a video of your cat or your friend’s cat with one of Fido the Cat toys, please send it. I would love to see it. Cat’s feedback is the best.
You can attach the images by clicking the "Contact the shop owner" link under Fido the Cat logo and then click on the “Attach Image” on the lower right. You can also send it to FidotheCat[at]yahoo.com.
In the past with the customer’s permission, I have posted the cat pictures and videos on Fido the Cat Facebook: https://www.facebook.com/media/set/?set=a.552830198143376.1073741830.336761299750268
Flickr: https://www.flickr.com/photos/100655822@N06/
Pinterest: http://www.pinterest.com/fidothecat/friends-of-fido-the-cat/
Instagram: http://instagram.com/madebyfidothecat
Yummypets: http://www.yummypets.com/page/view/id/730
or on the Etsy page.
I look forward to seeing your pictures and videos!
Reviews:
Etsy asks customers for reviews. Etsy reviews are optional. I value your privacy. Your review is linked publicly to your username. I completely understand if you prefer not to leave one.
I like to know how I am doing. Your comments and feedback are appreciated. Please drop me a note. I like to hear from you. I’ve received and enjoyed many funny Fido the Cat stories, please keep them coming. :)
MewBites:
Purina Gourmet News: http://www.pinterest.com/pin/403775922812656065/
Time Out Chicago for Kids April/May 2013: http://www.facebook.com/photo.php?fbid=433255186767545
YummyMag: http://www.pinterest.com/pin/403775922813001013/
Fido, Co-Founder:
Fido passed in January 2013. Miss you buddy.
Our story – https://www.etsy.com/people/FidoTheCat
Friends of Fido the Cat:
You can meet friends from Etsy and stories about Fido on Fido the Cat Facebook page. The page is public. Come take a look.
http://www.facebook.com/pages/Fido-the-Cat/336761299750268
If you have questions, please do not hesitate to contact me.
Thank you for stopping by the store. Please visit again.
More information
Frequently asked questions
Custom and personalized orders
I like custom orders, let me know what you have in mind by clicking on “Request Custom Order”.
Gift wrapping and attaching a gift card
Absolutely! I will make sure it is gift ready, so you do not need to think about it.
In the listing, please choose from the "Wrapping" option, ex: Gift, Valentine, St. Patrick’s Day, Easter, Halloween, Hanukkah, Holiday/Christmas, etc.
Some listings may not have room for the "Wrapping" option. No worries. “In your cart”, please write in “Add an optional note to the seller” the type of wrapping you would like.
For the Gift Card, “In your cart”, please write in “Add an optional note to the seller” your gift message and I will make sure it gets attached.