FifiStitch

Bears tailored for the gift of a lifetime of hugs.

Rhondda, United Kingdom · 182 Sales

FifiStitch

Bears tailored for the gift of a lifetime of hugs.

Rhondda, United Kingdom 182 Sales On Etsy since 2011

0 out of 5 stars
(67)

Announcement   Fifi Stitch bears are KalliKids Parent approved!

Join us at the teddy bear picnic and design your very own bear at www.FifiStitch.com
to order a bespoke teddy bear handmade for a lifetime of personalized hugs.

You can also find us at:
Facebook.com/FifiStitch
@FifiStitchBears

Email: Fifi [!at] FifiStitch.com

Announcement

Last updated on Mar 31, 2016

Fifi Stitch bears are KalliKids Parent approved!

Join us at the teddy bear picnic and design your very own bear at www.FifiStitch.com
to order a bespoke teddy bear handmade for a lifetime of personalized hugs.

You can also find us at:
Facebook.com/FifiStitch
@FifiStitchBears

Email: Fifi [!at] FifiStitch.com

Fifi Stitch

Contact shop owner

Fifi Stitch

About

The Story of Fifi Stitch

Hello there, How do you do?
My customer’s call me Fifi Stitch, a name which was originally given to me by friends, however my real name is Lesley Owen. You may call me which ever you wish. ^.^
I’m based in South Wales, UK, and could be described as an artist/designer who never really grew out of cutting, colouring and sticking my fingers together!
After studying a fashion degree at West Wales School of the Arts and graduating in 2010, my little nephew was born in 2011, for whom I designed and handmade his first teddy bear from toweling fabric. Little did I know at the time, that that was the start of my brand which I decided to call, Fifi Stitch. And so I opened my shop on etsy.com soon after, selling bespoke handmade quality teddy bear’s in the Fifi Stitch design, and I let the snow ball roll whilst listening to and learning who my customers are, and their wants and bear needs, until September 2013, when I decided to become Fifi Stitch full time.

Now I'm in the process of developing the Fifi Stitch brand and am also developing new products, looking for new idea’s and currently writing and illustrating a children’s book based on the brand, as my young followers have turned Fifi into a character in her own right. They describe her as a magical girl with a vivid imagination. She makes and communicates with her special teddy bears and makes it her goal to find every bear a companion, big or small, to love them forever. Also, she is on first name terms with Santa now too for making the best bears in lap land of course! ; ) Aha! There are many adventures to be had!

I'm hugely inspired by my childhood, and also by the mum’s and dad’s who get in touch with me, along with my very little customers and all their funny stories! I am so excited to see how my business will grow in the coming years.
I hope for my bears to be a part of many childhood memories in the future.

You can follow my bear’s and our story further on Facebook, Twitter and at www.FifiStitch.com

Thank you for reading! Enjoy the rest of your day! x

Tweet

Shop members

  • Fifi Stitch

    Owner

  • Jack

    Assistant

    Hi, my names jack, I'm the social media manager and assistant at Fifi Stitch. I'm a people person and I love all creativity.

Shop policies

Last updated on June 21, 2014
Hello!

Thank you for visiting my shop! If you have any questions or requests then please don't hesitate to contact me, I'll be happy to help.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Money Order
  • Check
  • Other Method
Payment
Payment is preferred at the time of purchase. I always aim to post within 24 hours of the payment clearing.
Shipping
If you require tracking on your item and you live overseas, then depending on the size this will cost a little extra, so please contact me to ask about this before making a payment.

I am happy to organise special delivery too if preferred. Although this may be a much more expensive option, so we would need to also discuss this further if it is something you would like.

If any item cannot be delivered within 48 hours, I will inform you of the reason for the delay, along with a proposed delivery date.
Refunds and Exchanges
It's so important to me that as my customers you are 100% satisfied. So if your purchase is not what you expected, you may return it for a full refund.

I put a lot of effort into making my bears baby/ child proof to allow for rough play. However after a year of purchasing If any quality issues did occur, I would be more than happy to pay for postage to send the item to "teddy hospital", where I'll fix or make a new item as close as possible to the original and have them back on their feet and home safe and sound with you in no time!

Unfortunately I can not refund shipping charges however. If a package goes missing, and I have proof that it was mailed, then we will need to work together to figure out a solution. This hasn't happened to me before but things do happen! let's hope I haven't jinxed myself!
Additional policies and FAQs
I have put together some questions that I think you may want the answers to, if there's anything I've missed here, please don't hesitate to get in touch.

Do you ship abroad? – Yes I will ship all around the world.

Do you charge postage? – Yes, depending on the size of the bear, there is a charge which I keep to the most minimum I can.

How long will my order take to arrive? – I always aim to dispatch all orders that are in stock within 24 working hours, however in busier seasons such as Christmas 48 hours is more realistic. Please however allow 1-2 working days for delivery in the UK and 5-7 working days for delivery in the US – if you live elsewhere this may take a little longer again.

Can I return the bear? – Yes, please refer to my refund policy.