Veronika Gummel Figuren

Weimar, Germany · 0 Sales


Veronika Gummel Figuren

Weimar, Germany 0 Sales On Etsy since 2011

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Veronika Gummel

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Veronika Gummel

Shop policies

Last updated on June 24, 2011
Hello and welcome to Veronika Gummel Figuren,

thanks for visiting my shop, I hope you like my art!

Please read my policies to see how payment, shipping and handling works in order to make sure that we stay fair, honest and that you’ll get your individual figurine delivered just in time.

These guidelines are work in progress and develop over time. If your question is not answered here, please contact me.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment is accepted via paypal and is due at time of purchase. I only accept paypal. You may pay by credit card via paypal without having a paypal account. If you need help, or if you have problems through the checkout process, just send me a message.

Late Payments
If your order but I do not receive your payment within 3 days, I won’t consider your order.
I handcraft these figurines part-time. They are all 100% handmade. That is why I am limited to the number of orders I can accept in a short period of time. Please keep that in mind.

Shipping methods
I will use German Post / DHL for shipping.

Within Germany
Depending on size and weight, shipping cost will be 3,90€
L x W x H: 60 x 30 x 15 cm / 23.6 x 11.8 x 5.9 inches
Weight: max. 2kg / 4.4 pounds

Within Europe
Depending on size and weight, shipping cost will be 8,60€
L +W + H: 90 cm / 35.4 inches
Weight: max. 2kg / 4.4 pounds

Depending on size and weight, shipping cost will be 13,90€
L +W + H: 90 cm
Weight: max. 2kg / 4.4 pounds

For handling I will add 1€ / $1,5 to the shipping cost.

Individual / Customized Order
If you would like to order a customized figurine as a very indvidual gift for a special person or occasion, please get your order in as soon as you can. Please make sure to provide me with all the details/ photos/ information needed in a timely manner to create your custom order / individual figurine.
Please allow 10-15 working days to fully complete your custom order starting from the date I have received all neccessary information from you.

Duties and Customs
Please note that buyers are responsible for any and all duties and customs charges that may be incurred

Please note that if you send me any information/ photos or details either via Etsy or email, I will always confirm that I have received such information and thank you for it in a reply email or Etsy, otherwise I have not received it if I do not reply thanking you for the information/ photos/ details sent.

Rush Orders
If you are in need of a rush order, please contact me before purchase to see if it is possible depending on my current work load. A rush order fee may be applied to your order, this is to cover the rush order work load, and not necessarily for shipping.

I will wrap each indivdual product carefully in a bag and then place it in a cardboard box for shipping to make sure they travel safely to you. I consider the environment and will therefor re-use boxes that are in good condition. However if you prefer to get your product in a new box, please tell me to do so.

After sending
Once the package leaves my hands I have no control of how long the package takes to get to your destination
Refunds and Exchanges
Refunds and Exchanges
Every figurine is unique copy and are created by hand, so no two items are identical. That's the beauty of the product! Please allow for slight variances from what is shown on product photos.
If you are not fully satisfied with your order, simply contact me within 14 days of receiving the item(s) and return your purchase for a full refund - including the cost of shipping.

Damaged Delivery
If your order or package happens to reach you somehow damaged, please take a picture and let me know, I’ll arrange a new figurine for you as soon as I can.
Additional policies and FAQs
I hope you like what you see, and thank you for visiting me also here at

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Talk to you soon,
Your Veronika Gummel