Fileusedetoiles

Fileuse d'Etoiles - EMBROIDERY PATTERNS

Mauzé-sur-le-Mignon, France
7,356 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Now, this shop offers only embroidery patterns pdf. You can find all my complete kits on my other shop:
www.etsy.com/shop/fileusedetoilesandco

Happy stitching


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Announcement

Last updated on Jun 14, 2020

Now, this shop offers only embroidery patterns pdf. You can find all my complete kits on my other shop:
www.etsy.com/shop/fileusedetoilesandco

Happy stitching


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Items

7356 Sales
 

All Items

Estelle Hivernet

Contact shop owner

Estelle Hivernet

Reviews

Average item review
5 out of 5 stars
(1088)
See reviews that mention:
Quality 50 Shipping 82 Customer service 62

About Fileusedetoiles

Sales 7,356
On Etsy since 2015

Brodeuse d'art passionnée, je vous propose différents kits de broderie traditionnelle pour partager avec vous ma passion

World needs beauty, and embroidery is one of the most beautiful visual arts

Embroidery is a national and local heritage here, in Lunéville, where I learned my trade and graduated.

I am a professional embroiderer
I worked for Chanel and Dior during my embroiderer formation.

So, I'm happy to share my passion and my knowledge with you. I create my kits with care and love, knowing you will enjoy them and have pleasure with your results !

I love teaching, and my embroidery kits and pattern are an opportunity for me to teach worldwide with love and patience the art of hand embroidery.

Do not hesitate to contact me if you have question about one of my items
Best regards

Estelle

Shop members

  • Estelle Hivernet

    Owner, Creator

    Hello and Welcome My name is Estelle and I love embroidery since childhood. I'm graduate of the school of hand embroidery based at Luneville in France, gaining my diploma in 2013. I hope my needlework kits reflect my passion. My main sources of inspiration are picture, architecture, painting and Bible ! Do not hesitate to contact me if you have question about one of my items Best regards Estelle

Shop policies

Last updated on June 6, 2020
Welcome.

Embroidery is a national and local heritage here, in Lunéville, where I learned my trade and graduated.

I'm happy to share my passion with you. I create my kits with care and love, knowing you will enjoy them and have pleasure with your results !

Your choices (full, pattern or instructions) are open, so go as you feel !

I am happy for you to sell hand stitched items made using my patterns on a small scale in your Etsy shop or at craft fairs. Could you please credit Fileusedetoiles as the designer of the pattern in your item description.
Mass production of items made from the patterns is prohibited.
Re-sale and distribution of the patterns themselves and instructions is also prohibited.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Please, note that I cannot be held responsible for delays, damages or losses due to the postal services.
I do my best so you will be delighted with any product you purchase from us.
If the item is defect when you receive it or you are not satisfied with it, please contact me within 14 days for a replacement or money back.
(Shipping and handling charges are buyers responsibility).

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Digital downloads
Payment
Payment accepted through Paypal. You don't need to have a paypal account, you can use a debit or credit card through paypal.
If this method is not suitable for you, please contact me so we can work out another method.
Shipping
Orders are shipped within 2-4 business days from completed payment.

- Shipping will be made to your Etsy address.
Please make sure it is correct and updated.

- International orders will be sent via standard Airmail WITH TRACKING NUMBER and will take between 7- 30 working days (varies by location)

PLEASE!!!!! BE PATIENT! Items RARELY go missing !
I will only offer re-posting or a refund after
- 4 weeks for France
- 8 weeks for Europe
- 10 weeks for North America
- 12 weeks for Asia Pacific, Australia, New Zeland and Oceania
(since the shipping date); this will allow for any postal delays to be rectified.

YOU ARE RESPONSIBLE FOR ENSURING THE CORRECT POSTAL ADDRESS!
No claim will be possible if the wrong address has been given to me.
PLEASE ; Check your address is correct on both Etsy and PayPal

- Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Additional policies and FAQs
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