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Lila Twardowska

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Lila Twardowska


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Shop policies

Last updated on March 17, 2014
Thanks for visiting Fililishop!

Please feel free to contact me if you have any questions about any of my items.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
If you’re unhappy with your order for any reason please contact me. I want all of my customers to be happy ones!

I am not responsible for lost/damaged or stolen packages.
You can pay with PayPal,or Bank Transfer.
Payment must be made within 4 days of purchase or the item will be relisted.

If you need some help, you can go there:
All items are shipped from the Poland.
Items ready to ship in 1–3 business days upon receipt of payment.

All items are shipped by priority and registered mail. Shipping within EU usually takes 4-6 business days.
Please contact me if you wish to have your package insured. Be advised, however, that it will raise the shipping costs accordingly.

If an address does not accept / pick up a package and the order is shipped back to me, a buyer covers repeat shipping costs. This is a generally accepted rule among Etsy members
- I am not responsible for any items not received due to incorrect address

Thank you!
Additional policies and FAQs
Your feedback is greatly appreciated! If you have any trouble with your order, please contact me before leaving feedback. If I don't know there's a problem, I can't fix it!