Professionally hand painted henna gifts made with love.

Lisbon, Portugal

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

FilomenaMehendi is taking a short break


Note from shop owner Due to the coronavirus pandemic situation this store is temporarily closed. Meanwhile, have a look at our website at Let's all pray for the best. 🙏

Note from shop owner

Last updated on Aug 4, 2022

Due to the coronavirus pandemic situation this store is temporarily closed. Meanwhile, have a look at our website at Let's all pray for the best. 🙏

Filomena Silva

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Filomena Silva


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About FilomenaMehendi

Sales 462
On Etsy since 2014

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Video summary: Filomena Silva, henna artist since 2010.

Welcome to Filomena's Mehendi!

Shop members

  • Filomena Silva

    Owner, Henna Artist

    Freelance Communication Specialist and Henna Artist from Portugal.

Shop policies

Last updated on Nov 9, 2019


See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.


Cancellations: accepted

Request a cancellation: within 12 hours of purchase

Privacy policy

More information

Last updated on May 18, 2022

Frequently asked questions

What is the deadline to pay my order?

Payment needs to be received in five days of placing the order. Otherwise the order will be canceled and the item will be returned to my shop. Orders won't be shipped until the payment is received.

I don't have a paypal account. Can I pay with my debit / credit card?

You don't need to sign up for an account on PAYPAL to pay with your debit or credit card. All major credit cards are accepted through PAYPAL.

What is the estimated shipping time and the processing time?

The estimated shipping time is the time that your item will take to reach you.

Processing time is the time that I need to make your order and / or package it to go to the post office.

All ready-made orders will be shipped in 3-5 business days after payment is received. For customized orders: I will start making your order as soon as the payment is received. For more details, please, see individual items.

Do you provide a tracking number for portuguese customers?

For Portugal, I can send the items by Registered Postage or by Standard Postage without a tracking number. It will depend on the item cost. For more informations, please send me a message.

Please pay attention to estimated shipping time. If you don't receive your item after the estimated shipping time, contact me asap.

Do you provide a tracking number for customers outside Portugal?

For customers outside Portugal, I ship all the items with a tracking number using the Blue Mail option by the Postal Services of Portugal. US customers can track the items at USPS Tracking® ( Customers from other countries can track the items at Packagetrack ( or other similar platform.

To USA costumers and some other countries: Orders with more than 2 pounds doesn't include tracking all the way to the destination. All international shipments with tracking will be tracked at least until they depart the International Service Center (ISC), only. If you are not confortable with this, please send me a message and I can ask a quotation to another international carrier.

Can I place my order online and pick it up in Filomena's Mehendi Store?

No, we don't have a physical store at the moment. All orders are sent by mail.

I made a purchase at Filomena's Mehendi store but item was returned to the sender. What can I do?

Unfortunately, if the item is returned to the sender because you gave us a wrong adress we cannot assume any responsibility and you will have to pay extra shipping if you still consider to receive the item. If the error was caused by us, we will assume the future shipping costs.

My order was not delivered. What can I do?

If you have a claim about your order not being delivered after the estimated shipping time, please send me a message. I can check the situation with the post office, but it will take some time.

According with the International Bureau of the Universal Postal Union, the destination country may answer to a claim within a period of three months from the day following the day of inquiry. These are international rules established with several countries. So, it's not in my hand to receive a quick answer. But of course, if it will be proven that the situation is not a customer fault, I will process a refund after I receive that confirmation.

Terms and conditions for special orders

If I have to make an exclusive design to your item:

1. I will make your design and I will send a proof photo to you (if applicable);
2. If for some reason you don't like the design and it's not possible to me to make arrangements on it or if you don't answer my messages, I will cancel your order and give you a refund of 80%;
3. If you aprove the design, and only after that, I will start making your item.
4. Once I start making the item, I will not accept returns, exchanges, and cancellations;
5. Once I ship the item I will give you a tracking number.

Actual colors may vary from the color on your screen due to monitor color restrictions. If you have any doubt about what you are ordering, please send me a message.

Refunds and Exchanges

According with the portuguese law, you have the right to cancel an order within 14 days. After this period, your claim will be not considered. Within 14 days, you must submit a cancellation form before returning the product. Please, contact me for more informations.