FinchandCotter

Personalized Pillows & Home Decor

Grand Rapids, Michigan · 16017 Sales

FinchandCotter

Personalized Pillows & Home Decor

Grand Rapids, Michigan 16017 Sales On Etsy since 2012

5 out of 5 stars
(3722)

Announcement   Hello! • Orders ship in 2-3 business days if your proof is approved asap • We send proofs for all pillows and prints • Want to send a gift? We offer free personalized cards and tissue :)

<<<< ABOUT US >>>>
All our items go through the same handcrafted process. They are first designed by us (and then approved by you), printed in our small shop and are then constructed in our very clean, professional studio.

<<<< KEEP IN TOUCH >>>>
Please contact us with any questions or concerns! You can quickly do that here
https://www.etsy.com/conversations/new?with_id=26271936

Or you can text us with quick questions at 616-328-5797

Follow us on Instagram! @finchandcotter

<<<< RUSH ORDERS >>>>
While we do have a very quick turnaround please contact us ahead of time if you need your order to be delivered in 7 days or less to make sure it is possible!

<<<< PROOFS >>>>
All proofs are sent within 1-2 business days to your ETSY mail so please make sure to check that! ** Your order WILL NOT SHIP until the proof has been approved :)

<<<< SHIPPING >>>>
Each item ships sealed up tight in new packaging so it will arrive safe and clean! US orders are shipped via USPS Priority Mail. International orders are shipped via USPS First Class Mail.

<<<< WHOLESALE >>>>
Finch & Cotter now offers wholesale! We'd love to work with you to customize our designs to fit your shop's state, city, or specific esthetic!

Announcement

Last updated on May 24, 2017

Hello! • Orders ship in 2-3 business days if your proof is approved asap • We send proofs for all pillows and prints • Want to send a gift? We offer free personalized cards and tissue :)

<<<< ABOUT US >>>>
All our items go through the same handcrafted process. They are first designed by us (and then approved by you), printed in our small shop and are then constructed in our very clean, professional studio.

<<<< KEEP IN TOUCH >>>>
Please contact us with any questions or concerns! You can quickly do that here
https://www.etsy.com/conversations/new?with_id=26271936

Or you can text us with quick questions at 616-328-5797

Follow us on Instagram! @finchandcotter

<<<< RUSH ORDERS >>>>
While we do have a very quick turnaround please contact us ahead of time if you need your order to be delivered in 7 days or less to make sure it is possible!

<<<< PROOFS >>>>
All proofs are sent within 1-2 business days to your ETSY mail so please make sure to check that! ** Your order WILL NOT SHIP until the proof has been approved :)

<<<< SHIPPING >>>>
Each item ships sealed up tight in new packaging so it will arrive safe and clean! US orders are shipped via USPS Priority Mail. International orders are shipped via USPS First Class Mail.

<<<< WHOLESALE >>>>
Finch & Cotter now offers wholesale! We'd love to work with you to customize our designs to fit your shop's state, city, or specific esthetic!

Finch and Cotter

Contact shop owner

Finch and Cotter

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Updates

We can't think of any occasion this night sky print wouldn't be perfect for milky_way
Order by 5/7 and approve your proof asap for guaranteed delivery by Mother's Day! We offer free gift cards and tissue so you can surprise mom with the perfect gift wink
Hey travelers! Mark all those amazing places you've been with our DIY world map pillow earth_americas
View all 34 updates

About

About Finch & Cotter

We’re Finch & Cotter and we’ve been handcrafting custom printed pillows, wall decor, and tea towels since 2010. Our love for what we create is the foundation of our business and that is reflected in our quality products and stellar customer service. We believe that in order to create amazing things you need to start with amazing supplies which is why we only use eco-friendly, American made materials.

Every Finch & Cotter product goes through the same process. It is designed by us (and sometimes approved by you), printed, and then carefully constructed in our Grand Rapids, Michigan based studio.

We think our personalized pillows and home decor are more than just something to decorate your home with. They are a way to celebrate the joyous moments in life. Whether it's a wedding, new baby, anniversary, or good times with your bestie; we want to help you speak your heart with something truly unique.

Finch & Cotter is run by husband/wife duo Jeff & Niki and a small team of amazing employees.

Our team can't wait to get started creating for you!

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Shop members

  • Finch and Cotter

    Owner

    Finch & Cotter is run by a husband & wife duo. Niki is the designer, emailer and overall tinkerer. Jeff takes care of all our product photography and most importantly our production. We're always so excited to make something for you!

Shop policies

Last updated on May 26, 2017
Hello and welcome to Finch&Cotter! We're here to answer any questions, so please feel free to ask them before ordering :)

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Payment by direct checkout and Paypal are accepted.
Shipping
-US CUSTOMERS-

Proofs are sent in 1-2 business days. The shipping times below are for AFTER you have approved the proof.

**** YOUR ORDER WILL NOT SHIP UNTIL YOU HAVE RESPONDED AND APPROVED THE PROOF****

Orders ship in 1-2 business days via USPS Priority Mail and arrive in 2-3 business days.

--A tracking number will be sent to your ETSY account when your order ships

If you need your order within 7 days, please contact us before ordering with the latest date you need it by so we can let you know if it will arrive in time.

INTERNATIONAL ADDRESSES:
We ship via USPS first class mail for international shipments. The transit times below are estimates and we cannot guarantee international transit times.

1 week to Canadian addresses,
1-2 weeks for other international addresses

IMPORTANT INFO FOR INTERNATIONAL SHIPPING:
*We are not responsible for any customs or duties associated with your country.
Refunds and Exchanges
It's our number one focus to make sure that you are 100% happy with your order. We will always send you a replacement if your item is incorrect from what you originally ordered (even if you have approved a proof but the mistake is on our end).

In the instance that you mistakenly gave the wrong information we're happy to send you a corrected item for a small charge to cover the cost of materials and shipping.

In the event of a lost package by USPS we will send you a replacement at no charge to you.

Because of the custom nature of our products we do not offer refunds on custom items that are not incorrect or defective.
Additional policies and FAQs
Additional Shipping Policies:

In the event you had the wrong address on the order and the package is returned to us, you will be responsible for the additional shipping charge to reship the order to the correct address.

If you're item arrives damaged please contact us immediately so we can send you a replacement at no charge.

More information

Last updated on May 24, 2017
Frequently asked questions

Will I receive a proof?

Absolutely! We send proofs to your Etsy mail for everything except our tea towels in 1-2 business days. Please keep a lookout for it! We're happy to work with you to make sure your item comes out exactly as you'd like it!

*** PLEASE NOTE: Your order WILL NOT ship until you have approved the proof. Please check your Etsy Mail - If your proof has not been approved in 14 days and we receive no response your order will be cancelled.

Can you expedite my order?

If you need to RECEIVE your order in 7 days or less please contact us with the latest date you need it by BEFORE ordering to see if it is possible.

What if there is a mistake with my order?

If you're order arrives and something is wrong please contact us! If it was our error (meaning you entered the information correctly and we made a mistake) we will send you a replacement at no charge even if you approved the original proof!



In the event that you entered some information wrong we will happily send you a replacement with a small charge to cover the cost of shipping and materials.

How do I order?

1. Select the options you would like (size, fabric, etc.)

2. Click "Add to Cart"

3. Look for the "Note to Seller" section and put your information for customization there

4. Complete the checkout

5. Watch for your proof which will be sent to you in 1-2 business days :)

That's it!

Do you gift wrap?

If you want to send something directly to someone as a gift just let us know! We'd love to include a free personalized card and tissue for you for free! Just make sure to put the recipients address as the "ship to" address :)

Wholesale availability

Want to carry our products in your shop? Please contact us for our wholesale pricing. We'll work with you to specialize our designs to fit your state, city, or specific esthetic!