FinchandCotter

Personalized Gifts | Framed Prints | Custom Pillows

Grand Rapids, Michigan · 32541 Sales

FinchandCotter

Personalized Gifts | Framed Prints | Custom Pillows

Grand Rapids, Michigan 32541 Sales On Etsy since 2012

5 out of 5 stars
(6434)

Announcement   Hi! Orders are currently shipping in 4-5 business days. Short on time, we do have a rush option available. Remember, we offer free gift cards and fancy tissue for free!

<<<< ABOUT US >>>>
All our items go through the same handcrafted process. They are first designed by us (and then approved by you), printed in our small shop and are then constructed in our very clean, professional studio.

<<<< KEEP IN TOUCH >>>>
Please contact us with any questions or concerns! You can quickly do that here
https://www.etsy.com/conversations/new?with_id=26271936

Or you can text us with quick questions at 616-328-5797

Follow us on Instagram! @finchandcotter

<<<< RUSH ORDERS >>>>
Short on time? Have your order ship in 1 business day with our rush option here https://www.etsy.com/listing/587403787/rush-your-order-ships-in-1-business-day?ref=shop_home_active_1

*** Please read the listing details carefully!

<<<< PROOFS >>>>
All proofs are sent to your ETSY mail so please make sure to check that! ** Your order WILL NOT SHIP until the proof has been approved :) Our current turnaround times on proofs will be stated in the listings :)

<<<< SHIPPING >>>>
Each item ships sealed up tight in new packaging so it will arrive safe and clean! US orders are shipped via USPS Priority Mail. International orders are shipped via USPS First Class Mail.

<<<< WHOLESALE >>>>
Finch & Cotter now offers wholesale! We'd love to work with you to customize our designs to fit your shop's state, city, or specific esthetic!

Announcement

Last updated on Feb 16, 2018

Hi! Orders are currently shipping in 4-5 business days. Short on time, we do have a rush option available. Remember, we offer free gift cards and fancy tissue for free!

<<<< ABOUT US >>>>
All our items go through the same handcrafted process. They are first designed by us (and then approved by you), printed in our small shop and are then constructed in our very clean, professional studio.

<<<< KEEP IN TOUCH >>>>
Please contact us with any questions or concerns! You can quickly do that here
https://www.etsy.com/conversations/new?with_id=26271936

Or you can text us with quick questions at 616-328-5797

Follow us on Instagram! @finchandcotter

<<<< RUSH ORDERS >>>>
Short on time? Have your order ship in 1 business day with our rush option here https://www.etsy.com/listing/587403787/rush-your-order-ships-in-1-business-day?ref=shop_home_active_1

*** Please read the listing details carefully!

<<<< PROOFS >>>>
All proofs are sent to your ETSY mail so please make sure to check that! ** Your order WILL NOT SHIP until the proof has been approved :) Our current turnaround times on proofs will be stated in the listings :)

<<<< SHIPPING >>>>
Each item ships sealed up tight in new packaging so it will arrive safe and clean! US orders are shipped via USPS Priority Mail. International orders are shipped via USPS First Class Mail.

<<<< WHOLESALE >>>>
Finch & Cotter now offers wholesale! We'd love to work with you to customize our designs to fit your shop's state, city, or specific esthetic!

Finch and Cotter

Contact shop owner

Finch and Cotter

View all 122 items

Reviews

Average item review
5 out of 5 stars
(6434)
Christopher White

Christopher White on Feb 22, 2018

5 out of 5 stars

I was struggling to come up with a creative gift idea for Valentine’s Day (albeit, I’m not the biggest fan of the holiday), so I started doing some searching on the internet. That’s when the Night Sky Print popped up and I immediately loved the idea. I had one made to commemorate the night I met my now girlfriend of 3 years and it brought her to tears. Excellent quality and concept!

Christopher White

Christopher White on Feb 22, 2018

5 out of 5 stars

I placed my order on 2/14 and it arrived at my door on 2/17. It was a breeze working with the team and my girlfriend loved it!

View all 6434 reviews

Updates

Stumped on the perfect Valentine’s Day gift? Here are a few of our favorite ideas. Make sure to check our home page shop announcement for shipping cutoff dates heart
Our night sky prints are now available in 3 different poster sizes!
Get pops something super cool and thoughtful this year!
View all 32 updates

About

About Finch & Cotter

We’re Finch & Cotter and we’ve been handcrafting custom printed pillows and wall decor since 2010. Our love for what we create is the foundation of our business and that is reflected in our quality products and stellar customer service. We believe that in order to create amazing things you need to start with amazing supplies which is why we only use eco-friendly, American made materials.

Every Finch & Cotter product goes through the same process. It is designed by us (and approved by you), printed, and then carefully constructed in our Grand Rapids, Michigan based studio.

We think our personalized pillows and home decor are more than just something to decorate your home with. They are a way to celebrate the joyous moments in life. Whether it's a wedding, new baby, anniversary, or good times with your bestie; we want to help you speak your heart with something truly unique.

Finch & Cotter is run by husband/wife duo Jeff & Niki and a small team of amazing employees.

Our team can't wait to get started creating for you!

Around the web

Shop members

  • Niki

    Owner

    Hi! I'm Niki and run Finch & Cotter along with my husband Jeff. I've been a graphic designer for 10 years and have created all the designs you see here :) I personally design every order so you'll be working with me on your proof!

  • Jeff

    Owner

    I'm Jeff and I'm the 2nd half of Finch & Cotter! I handle all the printing and production to make sure that your order leaves here looking tip top.

  • Moe

    Maker

    Hello! I'm Moe and I'm Finch & Cotter's very first full-time employee. I take care of all the sewing and help with everything else. I also make hand-illustrated maps of Michigan! You can find my Etsy shop here https://www.etsy.com/shop/moerain

  • Jes

    Customer Service

    I'm Jes, Finch & Cotter's other full-time employee and I assist Niki with the proof process and emails. Music is my passion and my favorite instrument is the keyboards. I'm also super good at framing so I like to help out with that too!

  • Matthew

    Shipper

    I'm Matthew and I'm the go to framer and shipper. I work for Finch & Cotter part-time when I'm not slinging craft brews at Founders in Grand Rapids. I'm also the resident DJ and create the best playlists to keep everyone in a great mood.

  • Summer

    Assistant

    Woof woof bark bark bark woof bark. (I'm Summer and I'm the shop dog who makes sure everyone has someone to play tug with. You can find me napping up front so I can great the delivery people, they need someone to give all their treats to!)

Shop policies

Last updated on January 18, 2018
Hello and welcome to Finch&Cotter! We're here to answer any questions, so please feel free to ask them before ordering :)

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 12 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
It's our number one focus to make sure that you are 100% happy with your order. We will always send you a replacement if your item is incorrect from what you originally ordered (even if you have approved a proof but the mistake is on our end).

In the instance that you mistakenly gave the wrong information we're happy to send you a corrected item for a small charge to cover the cost of materials and shipping.

In the event of a lost package by USPS we will send you a replacement at no charge to you.

Because of the custom nature of our products we do not offer refunds or exchanges on custom items that are not incorrect or defective.
Payment
Payment by direct checkout and Paypal are accepted.
Shipping
Orders are currently shipping in 4-5 business days. You will receive a proof to approve in 1-2 business days after your order has been placed.

**** YOUR ORDER WILL NOT SHIP UNTIL YOU HAVE RESPONDED AND APPROVED THE PROOF****

USPS Priority Mail takes 2-3 days to arrive depending on your location once shipped.

--A tracking number will be sent to your ETSY account when your order ships

Short on time? Have your order ship in 1 business day with our rush option here https://www.etsy.com/listing/587403787/rush-your-order-ships-in-1-business-day?ref=shop_home_active_1

*** Please read the listing details carefully!

***Please note that the order will ship to the address you provide at checkout. If you need to change the address please send us an Etsy message with the new address. We will confirm the change with you.

Shipping addresses that are put in the "note to seller" section may be missed so please do not put shipping addresses anywhere but the "ship to" area when checking out. We are not responsible for the cost of forwarding the package or a replacement if this is the case.

INTERNATIONAL ADDRESSES:

We ship via USPS first class mail for Canadian shipments. Due to the high costs of shipping and high instances of lost packages we only ship to the US and Canada.

IMPORTANT INFO FOR INTERNATIONAL SHIPPING:

*We are not responsible for any customs or duties associated with your country.
Additional policies and FAQs
Proof Policy:

Due to the amount of work that we put into laying out designs and making changes we can make 2 revisions after your first proof for a total of 3 proofs. Additional proofs may incur a $5 charge per proof for additional revisions. The purpose of the proof is to verify that all the information you provided is correct on the design we send so please be clear about your choices/requests when placing the order :)

If you request a cancellation after the proof has been sent we will issue a refund minus $5 to offset part of the work that goes into processing the order and creating your design :)

Additional Shipping Policies:

In the event you had the wrong address on the order and the package is returned to us, you will be responsible for the additional shipping charge to reship the order to the correct address.

If you're item arrives damaged please contact us immediately so we can send you a replacement at no charge.

More information

Last updated on Jan 18, 2018
Frequently asked questions

Will I receive a proof?

Absolutely! We send proofs to your Etsy mail so make sure to keep an eye out for that!

Due to the amount of work that we put into laying out designs and making changes we can make 2 revisions after your first proof for a total of 3 proofs. Additional proofs may incur a $5 charge per proof for additional revisions. The purpose of the proof is to verify that all the information you provided is correct so please consider your design requests carefully when placing your order :)

*** PLEASE NOTE: Your order WILL NOT ship until you have approved the proof.

Can you rush my order?

Short on time? Have your order ship in 1 business day with our rush option here https://www.etsy.com/listing/587403787/rush-your-order-ships-in-1-business-day?ref=shop_home_active_1

*** Please read the listing details carefully!

What if there is a mistake with my order?

If you're order arrives and something is wrong please contact us! If it was our error (meaning you entered the information correctly and we made a mistake) we will send you a replacement at no charge even if you approved the original proof!



In the event that you entered some information wrong we will happily send you a replacement with a small charge to cover the cost of shipping and materials.

How do I order?

1. Select the options you would like (size, fabric, etc.)

2. Click "Add to Cart"

3. Look for the "Note to Seller" section and put your information for customization there

4. Complete the checkout

5. Watch for your proof which will be sent to you via Etsy messages :)

That's it!

Do you gift wrap?

If you want to send something directly to someone as a gift just let us know! We'd love to include a free personalized card and tissue for you for free! Just make sure to put the recipients address as the "ship to" address :)

Wholesale availability

Want to carry our products in your shop? Please contact us for our wholesale pricing. We'll work with you to specialize our designs to fit your state, city, or specific esthetic!