FionaKennyAntiques

| 3,827 Sales | 5 out of 5 stars 5 out of 5 stars

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Average review rating is 4.8 or higher

Announcement    CANADIAN BUYERS: Etsy has changed GST & HST tax remittence. We are in the process of changing listings. If you see no tax collected, you haven't paid it, and we will send you an invoice. If HST or provincial tax appears, you have. Non-HST provinces will have the provincial tax collected by Etsy refunded for items that have had the tax status updated. Please be patient with the process, as our listings have to be changed individually. We apologize for the aggravation, it is beyond our control.

Please note that some items for sale on our pages may have inaccurate pricing or shipping or altered descriptions. Due to this, we may have to cancel sales to permit the listing to be corrected. These changes were done by someone hacking into our listings.

CONDITION OF SALE:: Jewellery metals are tested and gemstones checked under magnification and with a Presidium gem tester. Customer accepts our description based upon these tests which we have made and mentioned. All purchases are final. There are no refunds or returns. By purchasing here, you confirm that you understand and accept those conditions.

Items are held at the post office for secure delivery to customer. Courier options require the purchaser's signature. Items not picked up and returned to us are not an acceptable return and are subject to restocking charges shipping and expenses deducted. Buyer agrees that any items returned that have been damaged or altered in any way will receive no refund.

Please note that emails sent with any unrequested images or links of any type sent to us or added to emails will be discussed with Etsy and deleted.

Contact for orders is through Etsy email only. Any orders made that are cancelled due to lack of reply will automatically have any reorders cancelled, and will be reported to Etsy.

We do not mail purchases to mail forwarding offices, and reserve the right to cancel sales that are requested to an address not connected to the buyer. Items sent to an unconfirmed alternate address by customer request are not our responsibility, and not subject to a refund.

Fiona is a lifelong collector, and nearly a life-long antiques-dealer, at 40+ years in the antique business. Mark is a music collector and music specialist. We specialize in fine antiques, vintage jewellery, silver and appealing or just plain interesting vintage items. Antique and vintage jewellery is a main specialty, but with no desire to be boxed in to one category of antiques, never be surprised by what else may appear on our pages. Welcome to our shop and catalogue!

Shipping from Canada varies depending on your country and location - please contact us for an accurate shipping quote. Postal services and private courier companies require a confirmable telephone number prior ro shipment.

BREAKAGE: Items are shipped by Canada Post within Canada and to the US. We are not responsible for breakage of items either way, as Canada Post does not offer insurance for breakage, only for loss. If the purchaser gets additional third party insurance, please note details in emails done though the Etsy email system. We will help with third party insurance if buyer requests it. Third party insurance paid for by buyer.

We pack with care and proper packaging materials, based upon box or foam-lined envelopes with additional interior packaging. If the purchaser wants additional packaging, we will oblige when possible, with all additional parcel rates to be paid by the purchaser if any is applicable. We use recycled or recyclable packaging if suitable and available.

We list items here to sell, so all sales should be considered final and all items sold here should be considered non-returnable. Any consideration of return must be something we agree to. Returns must be done only after emailing us through Etsy first and upon our agreement to accept a return. An requests must be received immediately upon customer's confirmed receipt of item (the same day). A receiving our agreement to accept the item back. We must be contacted the day the item is received without exception. and any return must be done at the the speed of shipping we request and that the buyer pays for.
All shipping and any additional fees we have incurred and a restocking fee of 25 per cent will be deducted from any refund. We will provide specific details for any return being considered.

There are items in which no return option will be considered:
There are no returns of precious and semi precious metal and gemstone items. There are no jewelry returns accepted of any classification. The precious metals are tested and the stones are checked by a gemologist or on a recognized stone tester before they are listed by us, unless we indicate more than one gem stone possibility in the listing. Items with more than one stone possibility cannot be returned for that reason. Some items have appraisals. Appraisal will be mailed separately for buyer security.
No returns of costume jewellery, flatware or books.
Mechanical items are sold on an as-is basis, even as if listed as working, as we usually do not have a way of determining or guaranteeing their actual maintenance or usage history, which is rarely available to us. We can only guess at that based on appearance which is not a guarantee of any future working condition. There are no returns accepted for any of these items.

Any items we do agree to accept the return of will not include the shipping rates amounts either way. We must agree that the item is the same item and in the same condition we sent it when returned, or buyer agrees to forfeit the refund or any part of the refund. Any returns must follow our return protocol, or buyer agrees to pay any fees caused by an improper return. Any accepted returns are subject to a re-stocking fee. Items returned because they are not picked up are considered a return not agreed upon, and will receive a lesser refund reflecting a minimum of 25 per cent restocking fee, and any applicable non-recoverable fees including shipping. import charges and additional time spent dealing with this. Thank you!

The final determination of accepting a return belongs to Fiona Kenny Antiques, not buyer opinion. We do not consider any statement of the item not be what you thought as a reason, as items are listed with size and pictures, which are part of the description. We will not consider returns in most situations. Please inquire before purchasing if this is a consideration.

We do have a few conditions for accepted returns. The request for return must be made the day of your receiving the item, or day of receipt, there are no exceptions. We must agree to the return. Item must be in the mail after our agreement of return in no later than two business days from receiving the item, and at our preferred shipping, which is the financial responsibility of the buyer. Please note that the refund is for the purchase price only, shipping and fees and a 25 per cent restocking fee will be deducted.

Returns we have agreed to done with any substitution, damage or alteration of the item we sent will have no refund. Such fraud will be reported to Etsy and relevant police departments in region sent.

Shipping fees either way are not refunded. Refunds will not be issued until the item is returned to us and and checked - we must agree that the item has been returned in the exact original unaltered item we sent and in the condition in which it was shipped to you. The parcel must be labelled as we indicate in our email agreeing to the return, and as a Returned Goods. Items returned that are not what we sent or in the condition we sent it receive no refund, and will start a fraud inquiry with the police in the region it was shipped. Refunds will be issued promptly upon our receipt of and examination of the item with a restocking fee deducted, but not until then.

Secure Delivery: We ship items by tracked packet or expedited parcel. Items will be held at the post office for the customer to pick up, and any courier options will require the actual purchaser signature. Our postal option includes direct notification to the customer by Canada Post or courier service, so the customer is provided with tracking and shipment information by us on Etsy or minimally through the postal or courier company. If the parcel fails to arrive due to re-direction of the parcel shipment by the customer or having the parcel shipped to an address not attached to the customer for any reason, the purchaser absolves the seller entirely from providing any recompense or refund to the customer, without exception.

Announcement

Last updated on Aug 11, 2022

CANADIAN BUYERS: Etsy has changed GST & HST tax remittence. We are in the process of changing listings. If you see no tax collected, you haven't paid it, and we will send you an invoice. If HST or provincial tax appears, you have. Non-HST provinces will have the provincial tax collected by Etsy refunded for items that have had the tax status updated. Please be patient with the process, as our listings have to be changed individually. We apologize for the aggravation, it is beyond our control.

Please note that some items for sale on our pages may have inaccurate pricing or shipping or altered descriptions. Due to this, we may have to cancel sales to permit the listing to be corrected. These changes were done by someone hacking into our listings.

CONDITION OF SALE:: Jewellery metals are tested and gemstones checked under magnification and with a Presidium gem tester. Customer accepts our description based upon these tests which we have made and mentioned. All purchases are final. There are no refunds or returns. By purchasing here, you confirm that you understand and accept those conditions.

Items are held at the post office for secure delivery to customer. Courier options require the purchaser's signature. Items not picked up and returned to us are not an acceptable return and are subject to restocking charges shipping and expenses deducted. Buyer agrees that any items returned that have been damaged or altered in any way will receive no refund.

Please note that emails sent with any unrequested images or links of any type sent to us or added to emails will be discussed with Etsy and deleted.

Contact for orders is through Etsy email only. Any orders made that are cancelled due to lack of reply will automatically have any reorders cancelled, and will be reported to Etsy.

We do not mail purchases to mail forwarding offices, and reserve the right to cancel sales that are requested to an address not connected to the buyer. Items sent to an unconfirmed alternate address by customer request are not our responsibility, and not subject to a refund.

Fiona is a lifelong collector, and nearly a life-long antiques-dealer, at 40+ years in the antique business. Mark is a music collector and music specialist. We specialize in fine antiques, vintage jewellery, silver and appealing or just plain interesting vintage items. Antique and vintage jewellery is a main specialty, but with no desire to be boxed in to one category of antiques, never be surprised by what else may appear on our pages. Welcome to our shop and catalogue!

Shipping from Canada varies depending on your country and location - please contact us for an accurate shipping quote. Postal services and private courier companies require a confirmable telephone number prior ro shipment.

BREAKAGE: Items are shipped by Canada Post within Canada and to the US. We are not responsible for breakage of items either way, as Canada Post does not offer insurance for breakage, only for loss. If the purchaser gets additional third party insurance, please note details in emails done though the Etsy email system. We will help with third party insurance if buyer requests it. Third party insurance paid for by buyer.

We pack with care and proper packaging materials, based upon box or foam-lined envelopes with additional interior packaging. If the purchaser wants additional packaging, we will oblige when possible, with all additional parcel rates to be paid by the purchaser if any is applicable. We use recycled or recyclable packaging if suitable and available.

We list items here to sell, so all sales should be considered final and all items sold here should be considered non-returnable. Any consideration of return must be something we agree to. Returns must be done only after emailing us through Etsy first and upon our agreement to accept a return. An requests must be received immediately upon customer's confirmed receipt of item (the same day). A receiving our agreement to accept the item back. We must be contacted the day the item is received without exception. and any return must be done at the the speed of shipping we request and that the buyer pays for.
All shipping and any additional fees we have incurred and a restocking fee of 25 per cent will be deducted from any refund. We will provide specific details for any return being considered.

There are items in which no return option will be considered:
There are no returns of precious and semi precious metal and gemstone items. There are no jewelry returns accepted of any classification. The precious metals are tested and the stones are checked by a gemologist or on a recognized stone tester before they are listed by us, unless we indicate more than one gem stone possibility in the listing. Items with more than one stone possibility cannot be returned for that reason. Some items have appraisals. Appraisal will be mailed separately for buyer security.
No returns of costume jewellery, flatware or books.
Mechanical items are sold on an as-is basis, even as if listed as working, as we usually do not have a way of determining or guaranteeing their actual maintenance or usage history, which is rarely available to us. We can only guess at that based on appearance which is not a guarantee of any future working condition. There are no returns accepted for any of these items.

Any items we do agree to accept the return of will not include the shipping rates amounts either way. We must agree that the item is the same item and in the same condition we sent it when returned, or buyer agrees to forfeit the refund or any part of the refund. Any returns must follow our return protocol, or buyer agrees to pay any fees caused by an improper return. Any accepted returns are subject to a re-stocking fee. Items returned because they are not picked up are considered a return not agreed upon, and will receive a lesser refund reflecting a minimum of 25 per cent restocking fee, and any applicable non-recoverable fees including shipping. import charges and additional time spent dealing with this. Thank you!

The final determination of accepting a return belongs to Fiona Kenny Antiques, not buyer opinion. We do not consider any statement of the item not be what you thought as a reason, as items are listed with size and pictures, which are part of the description. We will not consider returns in most situations. Please inquire before purchasing if this is a consideration.

We do have a few conditions for accepted returns. The request for return must be made the day of your receiving the item, or day of receipt, there are no exceptions. We must agree to the return. Item must be in the mail after our agreement of return in no later than two business days from receiving the item, and at our preferred shipping, which is the financial responsibility of the buyer. Please note that the refund is for the purchase price only, shipping and fees and a 25 per cent restocking fee will be deducted.

Returns we have agreed to done with any substitution, damage or alteration of the item we sent will have no refund. Such fraud will be reported to Etsy and relevant police departments in region sent.

Shipping fees either way are not refunded. Refunds will not be issued until the item is returned to us and and checked - we must agree that the item has been returned in the exact original unaltered item we sent and in the condition in which it was shipped to you. The parcel must be labelled as we indicate in our email agreeing to the return, and as a Returned Goods. Items returned that are not what we sent or in the condition we sent it receive no refund, and will start a fraud inquiry with the police in the region it was shipped. Refunds will be issued promptly upon our receipt of and examination of the item with a restocking fee deducted, but not until then.

Secure Delivery: We ship items by tracked packet or expedited parcel. Items will be held at the post office for the customer to pick up, and any courier options will require the actual purchaser signature. Our postal option includes direct notification to the customer by Canada Post or courier service, so the customer is provided with tracking and shipment information by us on Etsy or minimally through the postal or courier company. If the parcel fails to arrive due to re-direction of the parcel shipment by the customer or having the parcel shipped to an address not attached to the customer for any reason, the purchaser absolves the seller entirely from providing any recompense or refund to the customer, without exception.

Items

3827 Sales

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Fiona Kenny

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Fiona Kenny

Reviews

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5 out of 5 stars
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About FionaKennyAntiques

Sales 3,827
On Etsy since 2012

With over 42 years of antique selling experience, Fiona Kenny and Mark Silverstein have been selling on the internet for over 20 years. We have both had shops, wholesaled, ran an antique mall, ran antiques shows, retailed and appraised antiques and collectibles. Both collect, of course - Fiona is an Arts & Crafts fan & jewellery addict, and Mark is a music fan. We take pride in both our merchandise quality and our seller integrity. Everything is researched if not recognized, and precious metals and stones are tested for verification, and guaranteed. If you do not hear from us within 24 hours, assume there is an email difficulty, and let us know.

Shop policies

Last updated on May 10, 2022
With over 42 years of antique selling experience, Fiona Kenny and Mark Silverstein have been selling on the internet for 24 years. We have both had shops, wholesaled, ran an antique mall and antiques shows, retailed and appraised antiques and collectibles. Both collect, of course - Fiona is an Arts & Crafts & jewellery devotee, and Mark is a music fan(atic). We take pride in both our merchandise quality and our seller integrity. Everything is researched if not recognized, and precious metals are tested for verification and guaranteed. Gemstones are tested on a gem tester and viewed under magnification. Some jewelry also have gemologist appraisals. If you do not hear from us within 24 hours, assume there is an email difficulty, and let us know.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 1 hour of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
We try to describe details on our items as thoroughly as possible. We examine our pieces carefully and we do note all details noticeably affecting condition (chips, cracks, scratches, wear to paint & trim, crazing, fading, staining, restorations and repairs, dirty fabric - anything that constitutes damage). We offer pictures and/or descriptions of any trademarks and any reference details we have been able to find (country of origin, manufacturer, etc). If we have no expertise or information about the item we will say so in the description. We are happy to answer any further relevant questions about the piece. We try to offer good clear pictures of our items, and sometimes have additional views available. Our items are antique or vintage, so minor reasonable signs of use or wear must be expected - on the odd occasion when it appears to be in truly unused condition, we will say so.

Some item returns will be considered, but we list items here to sell, so sales should be considered final and items should be considered non-returnable. There are items in which no return option will be considered. There are no returns of precious and semi precious metal and gemstone items, in which the metals are tested and the stones are checked by a gemologist or on a recognized stone tester before they are listed by us, unless we indicate more than one gem stone possibility in the listing. Items with more than one stone possibility cannot be returned for that reason. Some items have appraisals. Appraisal will be mailed separately for buyer security. No returns of costume jewellery. Mechanical items are sold on an as-is basis, even as if listed as working, as we usually do not have a way of determining or guaranteeing their actual maintenance or usage history, which is rarely available to us. We can only guess at that based on appearance which is not a guarantee of any future working condition. There are no returns accepted for these items.

Any items we do agree to accept the return of will not include the shipping rates amounts either way. We must agree that the item is the same item and in the same condition we sent it when returned, or buyer agrees to forfeit the refund or any part of the refund to restore item. Any returns must follow our return protocol, or buyer agrees to pay any fees caused by an improper return. Any returns are subject to a re-stocking fee. Thank you!

Other items: Reasonable return requests will always be considered, but we offer a very limited timeline for this. There are times when we will not consider return of an item, so any returns are done on a case-by-case basis, they are not automatic. Please inquire before purchasing if this is a consideration.

Buyer is financially responsible for all duties/Customs fees from the purchase and importation.

We do have a few conditions for returns. The request for return must be made within 1 business day of your receiving the item/day of receipt, no exceptions. Item must be in the mail after our agreement of return in no later than three business days from receiving the item. Please note that the refund is for the purchase price only, not shipping, unless we have made a serious error and we agree. Shipping fees either way are not refunded. Refunds will not be issued until the item is returned to us and and checked - we must agree that the item has been returned in the exact original unaltered condition in which it was shipped to you. The parcel must be labelled as we indicate in our email agreeing to the return. Refunds will be issued promptly upon our receipt of and examination of the item with a minor restocking fee deducted, but not until then.

Secure Delivery: We ship items by tracked packet or expedited parcel. Items will be held at the post office for the customer to pick up, and any courier options will require the purchaser signature. Our postal option also includes direct notifications to the customer by Canada Post or courier service through the Etsy provided email contact option, so the customer agrees that they have been properly informed of delivery, and have accepted delivery if either the Etsy or postal or courier system confirms it, regardless of requested delivery address or pick-up time. We are not responsible for customer claims that they have not received this information due to any customer action that may cause the Etsy contact system to be imprecise.

If the customer fails to pick up their Etsy order item for any reason, the returned parcel is a non-authorized return. Such returns will be subject to a minimum 25 per cent re-stocking fee, and will have no shipping refund. If the item returned is verified by us as not being the item we sent, or altered in any way, there will be no refund. If we are charged an importation fee due to a return, that will also be deducted from any refund. This policy applies to any Etsy purchase, even if the item is considered returnable.
Payment
We accept:
-Etsy payments (payments made through the Etsy payment system, and our preferred form of payment). Etsy's online payment system accepts more payment options than available to us.

If a customer finds they cannot cannot submit payment via Etsy, please let us know, and we will also contact Etsy.

We will contact you shortly after we receive notice of your purchase. If you do not hear from us within 24 hours, assume there is an email difficulty, and let us know. We prefer any questions or replies be sent through Etsy person to person email.

Our phone number is 905-682-0090 (We are on Eastern Standard Time, and are open between 10am-6pm EST only, usually 7 days). Please leave your name, number, time zone and which item you are calling about, and we will reply by email provided through Etsy.

Please note that we are a registered business, and taxes are applicable. These are collected and submitted by Etsy.

If we do not hear from you about the purchase in what we consider a reasonable period, we reserve the right to cancel the transaction without notice.
Shipping
SHIPPING/INSURANCE

We pack with great care, using bubble wrap and packing foam and cardboard. Canada Post is completely trackable and all items are insured for loss. However, Canada Post does not offer insurance for breakage for items such as china or glass, so china and glass items are not insurable for damage with Canada Post.
Customers can either us their own third insurance, or purchase breakage insurance through a service such as Parcel Pro, who is a third party insurer for collectibles and jewellery (www.parcelpro.com).
We are not financially responsible for items that are insurable with Canada Post for damage that arrive damaged where the recipient fails to provide proof that the items was damaged in shipping. We are also not financially responsible for breakable items that are not insured for damage by a third party insurer that covers this.

In the rare occurrence of something arriving damaged, the damaged item and all packing materials/packaging must be completely photographed, and we may ask for additional photographs, which you must provide. The damaged item and undamaged parts must also be packed up and returned to us immediately. We will email you with further details which must be used for any damage claim.

PLEASE ASK US FOR THE APPLICABLE SHIPPING OPTIONS FOR YOUR ITEM. Canada Post is often more expensive than US post and our quotes include only a nominal packing fee (usually around a dollar for supplies, sometimes a bit more for the rare large and complex packing job). Depending on the size/weight, value and payment method for your item, some of these options will not be available or may be required. Please ask us for quotes. Here are the shipping options:

Canadian Shipping: Expedited post or Xpresspost-air. Rates vary by distance, tracked and insured for loss. Canada post does not offer insurance for breakable items such as china and glass.


All Canada Post shipping to the US is air post now.

Shipping to the US:

TRACKED PACKET: parcels under 1 kilogram cubed postal weight, air post, It includes up to $100 CAD loss insurance, tracking. 5-10 business days estimated delivery.

EXPEDITED PARCEL: parcels over 1 kilogram in weight, With insurance available to $1000.00 CAD. Approximately 4-9 business days delivery US), tracked, insured, air post.

XPRESSPOST-AIR PARCEL: As above, 2-4 days to the US, 6-21 business days overseas, tracked, insured.

FED EX: For immediate deliveries. It is really quick and tracked, but tends to be significantly more expensive than the postal system. Please ask for quotes.

NOTE: Quotes vary by the size of the parcel, not the weight - weight is assessed by parcel size. We pack securely with bubble wrap and foam peanuts. We reserve the right to require tracked and insured shipping on items.

Items over 100 years old will usually be declared as antique and many countries do not assess duties and taxes on such items, but some do - you may want to check with your post office or Customs for how it works where you are. If you have specific customs declaration requirements, please let us know. All items will be declared at their full purchase price only.
Additional policies and FAQs
We firmly believe that our customers have an absolute right to privacy. We also do not discuss either to whom an item was sold nor the purchase price paid after the fact.