FirstKissWeddingBox

First Kiss Wedding Boxes

Dallas, Texas · 155 Sales

FirstKissWeddingBox

First Kiss Wedding Boxes

Dallas, Texas 155 Sales On Etsy since 2011

0 out of 5 stars
(47)

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FirstKissWeddingBox

Reviews

No reviews in the last year
Starr Harris

Starr Harris on Jun 28, 2015

1 out of 5 stars

I was really disappointed with the quality of the box. The item arrived missing the rhinestone around the lid as described also in the inside of the lid it looked as if they ran out of fabric and it wasn't completely covered also there were multiple fabric stains. I notified the seller and she attempted to resolve. I was sent a replacement lid but this one didnt fit the bottom of the box properly and the rhinestones were not securely fastened. Again I reached out to the seller and she apologized and advised if I send the items back a full refund would be sent. This was a huge inconvenience due this was days before the wedding and I didn't have time to get another box. So the rating was based on the quality of the item not the sellers attempt to resolve.

FirstKissWeddingBox

FirstKissWeddingBox responded on Jul 25, 2015

As stated, I did everything I could to correct the box Customer received the wrong lid, and a new one was made. The replacement was not to her satisfaction. I offered a full refund, but the customer refused the refund.

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Shop policies

Last updated on March 28, 2013
Welcome to First Kiss Wedding Boxes. Thank you for giving us the opportunity to be a part of your special day. We ♥ our Etsy customers and enjoy working with each one of you. Anything in the shop can be customized to your liking. If you like something on one product, but want it on another we will work with you until we get it just right.

Please note that while we always do our best to match your colors, we cannot guarantee a 100% match due to dyes, paints, and other materials.

Shoot us a convo and let's see what we can create!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I accept Paypal only for the exact amount. Custom orders will not be started until full payment is received and items may take 7-10 days before they are shipped.
Shipping
Most items ship via USPS Parcel Post, and shipping prices are quoted as such. Should you need something sent express, overnight, or via another carrier, let us know and we will make the proper arrangements and adjust the shipping price as needed. A tracking number will be provided. All orders will be shipped to the address on your PAYPAL account unless otherwise notated upon purchase of your item.
Refunds and Exchanges
We want you to be completely satisfied with your purchase. Please contact us promptly if there are any problems that need to be remedied. If for some reason you are unsatisfied, we will refund or exchange your purchase.
Additional policies and FAQs
Care Instructions:

*Always lift your box from the bottom!
*Do not open your box until after your event to prevent any damage.
*Do not force the lid open as it may cause damage to your box.
*Do not pull the bow, ribbon, or any other attached material or accessory.
*Multiple tier boxes do not separate.
*Bow may need to be re-shaped after shipment.
*Boxes may not be returned after your event.
*Keep out of reach of children.
*Handle with care!

Your box was made by hand and shipped with the utmost care for your special day. Please follow these instructions carefully to ensure your box will stay beautiful! First Kiss will not be held responsible for damage caused by failure to follow these care instructions.

Please note that while we always do our best to match your colors, we cannot guarantee a 100% match due to dyes, paints, and other materials.