FISIKAcosmetics

Handmade Personal Care Products

Chania, Greece

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Announcement    A FISIKA sellpoint boutique now on Etsy! We love making soap and want to share it with all of you! Handmade natural soaps, creams and extracts made exclusively with certified organic and cold-pressed olive oil from Crete, herbs and essential oils. IMPORTANT Notice: If you wish to purchase multiple items, contact us to make a custom listing for you so as not to be overcharged by the combined shipping method. If you order without contacting us and there is excess shipping it will be refunded to you.

Announcement

A FISIKA sellpoint boutique now on Etsy! We love making soap and want to share it with all of you! Handmade natural soaps, creams and extracts made exclusively with certified organic and cold-pressed olive oil from Crete, herbs and essential oils. IMPORTANT Notice: If you wish to purchase multiple items, contact us to make a custom listing for you so as not to be overcharged by the combined shipping method. If you order without contacting us and there is excess shipping it will be refunded to you.

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Quality 9 Shipping 13 Customer service 7

About FISIKAcosmetics

Sales 145
On Etsy since 2012

Soap the way nature would make it

Who we are~ Hi! We are Filio, Voula and Maria, three women from Crete, a beautiful island in Greece, where we have established the ‘FISIKA’ workshop.

What we do~ In our workshop we create handmade personal care products with organic Cretan olive oil, herbs and essential oils, free of synthetic or industrially produced chemicals because we know that a product of quality is a result of working with respect towards people and nature alike.

How we do it~ We pay attention to every detail, from design to final product, and we choose our ingredients based on their beneficial properties on the balance and the beauty of the skin and the wellness of our body as a whole.

How we started~ Our story begins lots of years ago when Filio and Voula first saw their grandmother making soap. It took them a long time to realize how important that soap was. Like many of you probably do, we used to buy creams, shampoos and shower gels that we would find on the market without even checking the labeling for their ingredients. When we felt our skin problematic with acne, dryness, oiliness and in many other ways irritated, and none of the products seemed to change that, we tried to find alternative ways to get it back to normal. That's when we got back to grandma's ways and that’s how we came up with the olive oil soap and the beeswax creams. We experimented, testing our creations on ourselves and our family and while getting feedback we improved our recipes every year. So we ended up making soaps and balms not only for us and our family but also for our friends and the friends of our friends and friends of friends of our friends… and eventually we made our own workshop to be able to share our creations with the whole world!

We love what we are doing and we’ll stick to that. Wanting to share these soaps and creams we once created in our home kitchen we will continue producing handmade, high quality human and enviromental friendly products.

Want to learn more? Visit www.fisikashop.com or meet us around on social media.
www.facebook.com/fisikashop
twitter.com/Fisikashop
pinterest.com/fisikashop
fisikashop.tumblr.com

Shop members

  • Filio

    Owner, Maker, Researcher, Mother

  • Maria

    Owner, Designer, Photographer, Daughter

  • Voula

    Owner, Curator, Wholesaler, Sister

Shop policies

Last updated on December 1, 2014
Thank you for browsing and shopping at Fisikashop!
Fisikashop is the sellpoint boutique of our handmade personal care products made in our workshop, consisting of soaps, creams and extracts. All items are natural and human and eco-friendly stemming from our dedication to the benefits of a natural skincare regime.
The information below will help you with all questions and queries you might have. If not feel free to contact us at info [!at] fisikashop.com

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
RETURN of defective product
We care so that the packaging of all our products protects in the most secure way our products during transportation. If, however, you find some damage caused to products shipped, please contact us within 10 days directly to our e-mail address info [!at] fisikashop.com or call us at 030 28 240 23 226, and we will take back the defective product and send a new one. Additional transport costs will be borne by us. Defective product must be returned in its original packaging in order to be replaced.

RETURN and change order
We want you to be 100% satisfied with your online purcase. If you are not and want to return the item, please contact us within 10 days from the date of receipt of order. It is necessary to return us back the product unused in its original package by registered mail or courier so that we can send you another product to replace. In this case payments and shipping costs are not returned and return costs are borne by the customer. We are not responsible in case of damage when returning a product.
Products on offer are not refundable.
In case of receipt of goods other than those included in your order, please contact us and we will receive the return of the wrong products and re-send the right ones.

Please contact us in case of any issues before leaving neutral or negative feedback. We will do our best to make you happy!
Payment
We accept Paypal payment (credit / debit card)
PayPal is one of the most popular payment systems which guarantees the speed and security of your electronic transactions. Once you submit your order by selecting this payment method, the system automatically takes you to the website of PayPal, where you just enter your credit or debit card data (Visa, MasterCard, American Express) with no need of you to sign up. If you already have a PayPal account, the payment can be made automatically through the account.

IMPORTANT Notice: If you wish to purchase multiple items, contact us to make a custom listing for you so as not to be overcharged by the combined shipping method. If you order without contacting us and there is excess shipping it will be refunded to you.
Shipping
Your order is shipped upon confirmation of payment within the next 3 working days from the date of the order, unless otherwise stated in the product description. Items ship with Post Ofiice. If you wish tracking number/ insurance/ express delivery please contact us prior to checkout.

DELIVERY TIME
Europe: 7-10 working days
Other countries: 10-15 days
We are not liable for failing to meet the calculated delivery times due to delays of the shipping company or natural causes. If the consignment is to a country outside EU, the customer will be responsible for both customs clearance and payment of customs duties and local taxes where required.

SHIPPING ADDRESS
We ship to the address you provide to Etsy. If you wish us to send it to another address please specify it in the 'note to FISIKA' section.

MAKE IT A GIFT
If you wish us to send your order as a gift to a friend specify it at the 'note to FISIKA' section with your friends' address and we will wrap it nicely as a present for free, exclude the receipt and send it immediatly to your friend's address. We can also include a personal handwritten note (max. 20-30 words) with your wishes.

Shipping to Saudi Arabia, Turkey, Israel, Labanon, Madagascar, Bahrain, Singapore is made only by customer's responsibility.
We are unable to ship to China, India and Pakistan.

If the address given is proved wrong and the the package returns to us as undeliverable, customer pays for re-shipping or can cancell their order and get a refund for the items cost, minus the shipping cost and listing fees.
Additional policies and FAQs
WHOLESALE
Wholesale inquiries from retail shops and distributors are welcome! Please send a message to info [!at] fisikashop.com with information about the location of your store/ link to your shop's website and we will be happy to give you further details.

LICENCE & INGREDIENTS
Our workshop owns production license authorised by the National Greek Drug Administration and Safety Assessments under the regulations of the European Union.
The key ingredient of our products is the Cretan organic olive oil sourced mostly from the valuable local and traditional business Biolea which is certified and operates in accordance with the standards of BIO Hellas and USDA. We also cooperate with other organic olive oil producers in our region who are certified (DIO, BIO Hellas).
We cooperate with local producers for most of our ingredients produced in Crete and seek always the most qualitative and if possible organic, sustainable and ethical ones. Some of our ingredients are of our production, cultivated in our garden or carefully collected from controlled areas on the mountains always with respect towards nature.

MEDICAL & HEALTH CONDITIONS
Our products are tested in our Chemistry Lab by an authorized Chemist and comply with the FDA standards. Nonetheless, we are not medical or healthcare professionals and do not claim that the use of our products may have a positive effect on pre-existing physical and/or mental health conditions. The information in listings pertains to the properties of specific ingredients used as authorised by the EU Commission database of information on cosmetic substances and ingredients, and in no way constitute a diagnostic tool. Please consult your doctor for treatment of serious skin conditions.