FlannelBoardFun

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

**Why I Need Your Information and How I Use It**------------

I rely on a number of legal bases to collect, use, and share your information, including:

*As needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
*When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
*If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
*As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.


**Information Sharing and Disclosure**--------------------------

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

*Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
*Service providers: I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services. (i.e. When I ship your order, USPS gets your mailing info in order to ship your felt goodies!)
*Compliance with laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

**Data Retention**-------------------------------------------------------

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

**Cookies & Tracking Technologies**------------------------------------

Etsy provides sellers with the ability to use Google Analytics to record and analyze anonymized, aggregate data on our visitors, where they came from and their behavior in our store. 

This is used to improve your experience at FlannelBoardFun.

You can read about how to manage and opt-out of tracking cookies in Etsy's main Privacy Policy here: https://www.etsy.com/au/help/article/3293

In addition to the standard Google Analytics set up, I have enabled the "Advertising Reporting Features", which includes anonymized, aggregate reports into Google Analytics of data based on any Google advertising cookies that may be available on your browser. No personally identifiable information is available to me via these reports at any time.

This helps me to understand my visitors better as a whole, to improve my product range and positioning.

You can manage your Google Ad Settings and opt-out from this service here: https://adssettings.google.com/authenticated


**Your Rights**-----------------------------------------------------------

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

*Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
*Change, restrict, delete: You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
*Object: You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless it is needed for legal reasons.
*Complain: If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

**How to Contact Me**------------------------------------------------

For purposes of EU data protection law, I, Wendy Gerbi, am the data controller of your personal information. If you have any questions or concerns, you may contact me at wendro@comcast.net.

Alternately, you may mail me at:

Wendy Gerbi, 418 Walnut Road, Pittsburgh PA 15202