handgrown paper flowers for weddings and home decor
FlowerThyme's Shop Policies
Thanks for visiting Flowerthyme! Every flower is handgrown in my studio in Albuquerque, New Mexico before finding itself merrily packaged with others and travelling to any of a number of final destinations.
Peruse my shop, learn more about Flowerthyme on the About Page, and don't hesitate to contact me if you have ANY questions. I'm a sucker for commissioned presents :) I find it really sweet when friends and family treat each other to fun, little surprises.
Get access to exclusive specials and happening on Facebook http://www.facebook.com/Flowerthyme
Kirsten [!at] itsflowerthyme.com | 919.998.6681
I accept credit cards, Paypal, and Etsy Gift Cards. If you would like to pay by check, please know that check-processing time is in addition to the time it takes to create your order.
Once you purchase an item from my shop, you will receive a confirmation email as well as a second notification once your item is in the mail.
If you are new to shopping on Etsy, check out this helpful tutorial: http://www.etsy.com/help_guide_checkout.php
Standard shipping is USPS First Class Mail or Parcel Post. Upgrade to Priority or Priority Express is available, just contact me BEFORE making your purchase.
I DO ship internationally and am happy to provide a specific quote if requested. I've shipped thousands of flowers around the world so you don't have to worry about your flowers arriving at their destination safely and quickly.
Refunds and Exchanges
In the unlikely event that your flowers arrive damaged, please contact me immediately and I will ensure replacements are sent as soon as possible.
If you are unhappy with your purchase, please contact me within 3 days of receipt. I accept returns and can either exchange the flowers or refund the cost of your original purchase (minus the original shipping). If returned or exchanged, the original flowers must be returned in new condition and the customer is responsible for return shipping.
Due to their nature, custom orders aren't always returnable.
Additional Policies and FAQs
I welcome wholesale orders, please contact me for all the details at kirsten [!at] itsflowerthyme.com.
Last Updated December 9, 2014