Folkruss

Traditional Russian clothes and shoes, scenic costumes.

Moscow, Russia

Folkruss is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Folkruss is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on March 23, 2019

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Hello! First of all THANK you very much for your interest in our culture! We are working for you with a soul and always try to make you happy with our goods.

Accepted payment methods

Paypal
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I do check any item that leaves, however, you can return your item if you find a discreapancy with: size / quality / inconsistency with a picture / attached documents.
Do not hesitate to contact me in case you have any questions!
If you want to get back any item (by one of these reasons), you can do it within 5 days upon arrival in a never-been-used condition.
You'll get a refund for goods except the shipping cost, once the order arrives.
Please contact me before ordering if you have any questions about sizing and shipping.
If you ordered and then decided to cancel the transaction, I will refund to you 98% of your order price because I lose payback commission.
Payment
We accept only Paypal Payment.
Shipping
Your order will be ready to be shipped within 3-7 business days after payment being received international orders will be sent via Russian Post; registered mail with delivery confirmation and usually takes from 12 to 40 days (it is actual information for the USA, Canada, Europe). Also you can choose express shipping profile Russian Post (EMS 1-2 weeks or USPS 5-7 days).Please write me in Convo if you have parcel delivery deadline. If you choose express shipping write your phone number in the comments to your order please.
Customers are responsible for all custom fees and taxes. I would like to pay your attention that delivery can take longer during Christmas and New Year Holidays!
The Buyer is responsible for providing the right address.
Additional policies and FAQs
I want you to enjoy your experience in my store. I will be glad to support you via etsy conversation.
Please give me a chance to make sure that you are satisfied with your order.