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ForeverYourPrints' Shop Announcement

Forever Your Prints specializes in Custom Invitations & Party Printables, personalized with your party in mind!

{BUSINESS HOURS}
Monday to Friday 9:00 to 5:00 MST
Saturdays & Sundays - CLOSED
National Holidays - CLOSED

{AS SEEN IN}
The Party Wagon
Wedding Chicks
Party Style Magazine
HGTV.ca
Birds Party Magazine (April 2015)
Kara's Party Ideas
Hostess With The Mostess
Pizzazerie
Catch My Party
Fashion Business Mentor Magazine

• PLEASE READ THE LISTING DESCRIPTION IN FULL, OR OUR POLICIES/FAQ PAGE BEFORE CONTACTING US WITH QUESTIONS.
Most questions can be answered in the FAQ section, or in the listing itself.

{CUSTOM DESIGNS - not available}
Custom designs are extremely time-consuming, and we are unable to take on any new custom designs at this time (designs not yet created).
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{CONTACT US}
WEBSITE │www.foreveryourprints.com
FACEBOOK │www.facebook.com/ForeverYourPrints
BLOG │ www.foreveryourprintsblog.com
PINTEREST │www.pinterest.com/4everyourprints
INSTAGRAM │www.instagram.com/foreveryourprints

ForeverYourPrints' Shop Policies

Welcome

{CURRENT TURN AROUND TIME}
INVITATIONS 1-2 Business Days
FULL PARTY PACKAGES 2-3 Business Days

------ REGULAR BUSINESS HOURS ------
Monday to Friday 9:00 to 5:00 MST
Saturdays & Sundays - CLOSED
National Holidays - CLOSED

Payment

Payment is due within 24 hours of your purchase being made. If we do not receive your payment by this time, we will kindly send you a payment reminder. If you require assistance during the checkout process, please contact us as we would be more than happy to assist you

PLEASE NOTE: Paypal Payments made by E-check can take up to 7 business days to clear. Once your payment has cleared fully, we will notify you of when you can expect your first proof.

Shipping

Shipping is not required for most of our our services. All approved purchases will be sent to you via e-mail.

We do offer an optional printing service to US based customers for all Invitations, Announcements, Holiday Cards, and Thank You Cards.

Refunds and Exchanges

Due to the nature of our products and services, refunds will NOT BE issued once your 1st proof has been designed and sent to you. We charge for the time it takes to design your order, and once the 1st proof is sent, the work has already been done.

We STRONGLY suggest printing a sample of your design prior to requesting the final design. Due to different screen resolutions on an individuals computer monitor, colors may vary on the final printed product.
After your final copy has been released to you...there is a $5 fee for edits.
.

Additional Policies and FAQs

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SAMPLES
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Due to the nature of our business, we cannot provide custom samples prior to your order/payment being received. Samples are provided for you in each listing.


-------------------- {F.A.Q.} --------------------

HOW MANY INVITATIONS DO I RECEIVE FOR $14?
All our of adorable designs are digitally designed, and sent to you via email. You receive 1 personalized design file, that you may then have printed as many times as you require.

WHEN CAN I EXPECT MY 1ST PROOF?
Our turn around times can vary from day to day, based on current order volumes. Please see our Policies page here for current turn around times
http://www.etsy.com/shop/ForeverYourPrints/policy?ref=shopinfo_policies_leftnav

DO YOU OFFER RUSH SERVICES?
Yes we do. We know what it is like to be in a time crunch...so we gladly offer a rush service. A $6 fee does apply. Please contact us for further details.

IS BASIC COMPUTER KNOWLEDGE NEEDED TO PURCHASE YOUR DESIGNS?
Yes. As all of our designs are delivered to you via email for you to print on your own (unless you have purchased our invite printing service), basic knowledge on the following is very important.
• how to save a file to your computer correctly
• how to setup/change your printer settings to print your document correctly
• how to save a file to an external memory card from your computer (if having the designs printed elsewhere)

DO YOU OFFER PRINTING SERVICES?
Yes we do! We offer an optional professional printing services for our 4 x 6 and 5 x 7 Invitations, Announcements, Holiday Cards, and Thank You Cards. Simply contact us for pricing!
We do not offer printing services for any of our other products.

CAN THE WORDING ON THE INVITATION BE CHANGED?
Age, guest of honors name, and party details will always be changed. If you want any other wording changed, please contact us first. Depending on the amount to be changed, there may be an additional charge.

CAN I GET A 2nd DESIGN OF THE SAME, WITH A FEW WORDS CHANGED?
You sure can! We offer a special discount for a 2nd variation of your design. Simply purchase the listing found here https://www.etsy.com/listing/77558276/forever-your-prints-design-edit

DO YOUR DESIGNS INCLUDE A BLEED?
No they do not. If you are using a PRO LAB to print your invitations, please contact us before placing your order. We have a template that we will place your design on which allows for a bleed, but the design will not automatically come with one unless you contact us first.

WHERE CAN I BUY ENVELOPES?
Any office supply store such as Staples, Office Max, Kinkos, etc.

I RECEIVED MY FINAL PROOF, BUT NOW NEED AN EDIT DONE...CAN YOU DO THIS?
Yes. Date and venue changes are very common, therefore we never charge for those edits. All other edits such as re-sizing, color changes, wording changes, etc...are $5 per design after we have released your final design.

I AM PRINTING MY DESIGNS AT HOME, BUT CANNOT GET THEM TO LINE UP PROPERLY
Printing from home is a wonderful option, but unless you know how to align your printer properly, you can run into alignment issues. As designers, we have no technical knowledge on how your printer runs, prints, or aligns. If you are having difficulty printing, please refer to your printers instruction manual or speak with a computer tech.

HOW LONG DO YOU KEEP MY DESIGN FOR?
Due to the volume of orders/files we receive on a monthly basis, all designs will be purged from our system 30 days after we have released your final design to you.
We HIGHLY recommend making a back-up copy of your final design(s)
as we are unable to retrieve designs once they have been removed from the system.

CAN I CHANGE THE FONT COLORS, AND GRAPHIC COLORS?
Designs do not include custom graphic or font color changes, they come exactly as styled in the sample, with your party details added. If you require font color changes, please contact us for a price quote.

CAN YOU DESIGN A DESIGN THAT I SAW ON ANOTHER SITE?
No. This is stealing/copying another person's work, and we will not agree to this under any circumstances. Designers work very very hard on their designs, and to copy another ones work is not only unethical, but it is illegal.
If you like the other design, we kindly ask that you order from that designer instead.

DO YOU OFFER PHOTO EDITING?
We will gladly crop your photo's to fit the design, and upon request change your photo's to B&W and Sepia. We are however unable to remove elements from your photo's, & remove backgrounds.

DO YOU PROVIDE SAMPLES PRIOR TO PURCHASE?
No. A portion of the cost of your design includes the time it takes to design your order. Due to the time involved in designing, we do not provide custom samples prior to an order being placed.

I NEED TO ADD MORE PHOTO'S TO A DESIGN THAN IT ALLOWS, CAN I DO THIS?
No. All designs come exactly as shown, with your party details personalized onto the design.

CAN YOU DESIGN MY ORDER IN A DIFFERENT LANGUAGE?
Unfortunately we are unable to design our designs in any other language but English. This is due to the large amount of time involved in re-designing the template.

WHERE IS THE BEST PLACE TO HAVE MY DESIGNS PRINTED?
While personal choice varies...our clients have had great success with the following companies.
Invites, Thank You's, Announcements {Forever Your Prints, Overnight Prints, Mpix.com, Kinkos, Staples)
Party Favors {Staples, Kinkos}
UPDATE: As of 4/4/15, Kinkos and Office Max are now requesting copyright release forms be provided before they will do any print work. While our designs are NOT trademarked, we are more than happy to provide a release form upon request.

WHERE IS THE BEST PLACE TO BUY THE LABEL SUPPLIES I NEED?
There are so many great places to purchase all the label supplies you will need...but our personal favorite is onlinelabels.com.
They sell labels by the sheet, and have extremely fast shipping!

MY PRINT LAB MADE AN ERROR WHEN PRINTING MY DESIGN, CAN I GET A REFUND?
While we are responsible for the design itself...we are not responsible for printing errors. Refunds will not be given when a mistake is made during the printing process of your design.

I LOVE THE PROOF OF THE DESIGN I BOUGHT, BUT I CHANGED MY MIND AND WANT A DIFFERENT DESIGN...CAN WE SWITCH IT?
No. When you place an order, you are choosing the design that you have purchased. If we have not begun the design process...you may indeed select another design.
Once we have started the design process...if you change your mind and wish for a different design, you will need to purchase that new design.

DO YOU OFFER ANY OTHER SIZES THAN 5X7 AND 4X6?
Unfortunately we do not. We only offer 5 x 7, and 4 x 6 prints.

WHAT FORMAT WILL MY FINAL INVITATION COME IN?
We offer 2 different formats for finalizing your invitations. PLEASE let us know which one you prefer, before requesting the final design.
• Single 5x7 or 4x6 JPG for printing on photo paper at photo lab
• 8.5 x 11 inch PDF page with 2 invites on page, for printing at home or professional printer (on cardstock)

CAN I VIEW/PRINT THE FILES ON MY PHONE?
No. Cell phones do not have the proper software required for printable files, and therefore should not be used. Most of our files need the computer program Adobe Acrobat Reader, which allows you to view and print the PDF files properly.
Phones compress the files and they will lose resolution, and print poorly. If you choose to use your phone, you do so at your own risk..

DO YOU OFFER YOUR LABELS IN ANY OTHER SIZE/FORMAT OTHER THAN WHAT IS LISTED?
No. We only offer the sizes/labels per page as stated in each listing. There are thousands of labels on the market today, and it would be impossible for us to have a template for each one.

CAN I BUY THE INDIVIDUAL GRAPHICS/CLIPART USED IN YOUR DESIGNS?
No. We have purchased licenses with the graphic designers of all clipart used, allowing us to use their graphics within our designs. We are not authorized to sell an individual graphic.

CAN YOU SEND THE FILE TO ME IN PSE/PSD?
No, we do not send the original design file. Final designs are sent as flattened JPEG or PDF images only.

CAN YOU ADD A TRADEMARKED CHARACTER ONTO YOUR DESIGN?
No. Due to trademark and copyright laws, it is illegal for us to do so without the written consent of the legal copyright/trademark holder.

CAN YOU ADD 2 NAMES TO AN INVITATION?
Yes. We will make some minor adjustments to the design in order to fit 2 names on it.

Last Updated June 8, 2015