ForgottenProperty

Rescuing forgotten items and creating sustainable art.

Chicago, Illinois
1,353 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

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Judy

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Judy

Reviews

Average item review
5 out of 5 stars
(297)
See reviews that mention:
Quality 31 Shipping 36 Customer service 20

About ForgottenProperty

Sales 1,353
On Etsy since 2014

ForgottenProperty

Shop members

  • Judy

    Owner

  • Cooper

    Marketer

Shop policies

Last updated on January 1, 2021

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Your satisfaction is my highest priority.
I stand behind my product and only ship out the very best I have to offer. On that note, if for any reason, you are not satisfied with the quality of the workmanship of the product itself, please contact me immediately (3 days from delivery receipt).
I do accept returns. Please ship your item back to me within 7 days of delivery. I will refund your original payment upon the return of your original purchase minus the shipping cost. Return shipping is not provided. Refunds will be given in the same form of original payment. In case of pottery products arriving broken or cracked, your purchase will be refunded or exchanged, at no cost to you. Plants arriving wilted or with travel shock are not eligible for refunded shipping charges.
Weather can affect all shipments with plants. Please use your best judgment when purchasing plants- both regarding hot and cold weather. Packages are not shipped with heat packs. Please allow your plants to acclimate in your home.
UPDATE 6/01/2020
Summer is here! That means your plants can arrive wilted and extra tired from their journey. Think of it as your plant having jetlag. Upon delivery, place your plant in a shady area, out of direct sunlight and give it just a sip of water- not too much!
Payment
I accept PayPal and credit cards through Etsy's processing.
Shipping
I ship via USPS to offer the most economical shipping method possible. The items will be shipped in 1-3 business days ( usually the next day) with USPS First Class (2-5 business days); you will receive a tracking number.

Please note: I am not responsible for lost, stolen, delayed or undelivered packages. If you want to purchase insurance you may do so by contacting me prior ordering.

Items returned to sender by the post office will be refunded, minus shipping charges.

Products which include live plants are non-refundable.
Additional policies and FAQs
I will make custom orders in certain circumstances, so just contact me and we can talk it through!

More information

Last updated on Oct 6, 2021
Frequently asked questions
Cancellations and returns

We do not accept cancellation requests.
A 40% restocking fee (60% refund to customer) applies to items returned to sender.

Returns are allowed at the seller's discretion. Any shipping costs are non-refundable and the responsibility of the buyer. A 40% fee applies (60% refund).