Announcement Foto Creations by M is expanding to logo design and is currently in the process of adding some great premade logos! Custom logo design also available - just send me a message!
Foto Creations by M is expanding to logo design and is currently in the process of adding some great premade logos! Custom logo design also available - just send me a message!
Accepted payment methods
- Accepts Etsy gift cards
All digital sales are final due to the nature of delivery. Please note turn around time for products - if an order needs to be rushed, please contact me before purchase to ensure it can be completed in time and to purchase a rush order option.
Order cancellation/partial refund will be allowed only at seller's discretion and whether or not there was work completed yet or if item was already shipped.
• 1-2 business days prior to shipping for items that DO NOT require personalization (RTS items & photoshop templates). 5-7 business days prior to shipping for items that require personalization.
• All items are delivered via USPS First Class mail, unless purchasing a digital good. First class mail does not guarantee a delivery time (but it's usually 2-5 business days within USA and 2-4 weeks for International delivery).
• Shipping rates include: postage cost, handling & shipping supplies.
• Prints are packed in a cello protection sleeve with a cardboard backing & shipped in a padded envelope.
• Sticker sets are packed in a decoratie mesh tie bag with a cardboard backing & shipped in a padded envelope. Stickers are packages ready to gift!
Refunds and Exchanges
• CUSTOM & RTS PRINTS:
I do my best to ensure your item is packaged properly. In the event you've received a damaged item, please contact me right away with an image of damaged print. I will happily replace the same item provided if it is returned within 30 days of when the item was received by the customer. Customer is responsible for the shipping costs of returning the item.
• NEWBORN WRAPS:
In the event the wrap you receive is damaged or defective, please contact me with an image of the damaged wrap. I will happily replace the same item provided if it is returned within 30 days of when the item was received by the customer. If I am sold out of the purchased wrap, I will offer either a store credit towards the purchase of another wrap or a full refund. Customer is responsible for the shipping costs of returning the item.
• DIGITAL GOODS:
If purchasing a customized JPG file or a photoshop template that is delivered via digital download, items are non-refundable if already downloaded. I use Hightail.com to deliver digital goods which shows whether an item is downloaded or not. If you are requesting a refund and it shows it has not been downloaded yet, I may offer a full refund based on my discretion.
Additional policies and FAQs
• Colors may slightly vary from the printed products depending on how your computer monitor is calibrated as well as on the web browser you use to view proofs and images. A slight variation in color is always expected when ordering online without a physical proof.
• ALL custom and RTS prints DO NOT come framed or with a mat. If interested in a frame and mat in addition to your print, please contact me for more information.
• The black borders around the sample images are photoshop-rendered frames to show you how the image appears in a black frame. The yellow/tan border around the print is a simulated cut edge to a mat board and will not be present in the final print. The final image you will receive DOES NOT include any borders unless included as part of the design.
• This is designed and sold by Foto Creations by M, a division of MSW Photography. In no way are you allowed to resell, distribute, or alter the final image you receive either for profit or for free.