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Reviews
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Etsy buyer on Apr 15, 2026
5 out of 5 starsFantastic work bag for my husband, rugged and attractive with a more casual vibe suited well for daily use.
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Amy on Apr 13, 2026
5 out of 5 starsLove it! Great quality. Very study and it looks amazing. My son just graduated from college and was tired of his little boy duffle from long ago, so this is so perfect.
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Shelley on Apr 9, 2026
5 out of 5 starsGorgeous magnetic knife block! This is going to be a HUGE surprise for two of my special clients upon moving into their new home! I will definitely shop here again for future high quality gifts!
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Rebecca on Apr 7, 2026
5 out of 5 starsChris was so helpful creating these custom bags for my team! He worked with me quickly to add our company logo and the finished product is very high quality! Will definitely be coming back for more
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About FoxAndThreadGifts
Shop members
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Chris
Owner
A lifelong entrepreneur, Chris co-founded his ecommerce company in 2008 while still in college. He wears a dozen hats on any given day, but his core duties are marketing, product development and making sure the shop runs efficiently.
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Tyler
General Manager
Tyler brings a wealth of expertise to the table, specializing in custom designs/corporate logo gifting. With a keen eye for detail and a passion for creating memorable experiences, Tyler ensures that each order exceeds expectations.
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Nicole
Customer Service
Nicole is here to help create an incredible customer experience. She's on standby to answer questions about rush orders, shipping, customization and product specifics.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
How do I order a quantity of more than one?
To order multiple items, just add one to your cart and then change the quantity to your desired number at checkout. Just be sure to list out all of the personalization requests in the personalization section on the listing or in a Note to Seller at checkout.
What do I need to do to ensure my order arrives in time?
It is the buyer's responsibility to take note of the timeline info stated on this page and contact us about rush options BEFORE ordering. Any rush requests or need-by dates must be discussed before the order is placed. Simply putting a timeline request in the order notes or messaging us after the order is placed does not guarantee it can or will be honored.
How do your shipping timeframes work?
We ship all orders from Olathe, KS. Orders are generally ready to ship 2-4 business days after being placed. This lead time may increase during peak times like Christmas & Father's Day. Please reference the timeline that Etsy provides at checkout for the current timeframe.
If you order during business hours, the following day is considered Business Day 1.
Orders placed in the evening aren't received until the next business day morning. For example, if you order on a Monday night at 7pm Central, Wednesday is considered Business Day 1.
If you order over a weekend, the order isn't received until Monday morning. For example, if you order on Saturday night, Tuesday is considered Business Day 1.
Federal holidays do not count as business days.
What if something is wrong with my order after it arrives?
We are here to help! Please inspect your order immediately upon delivery and contact us if there is damage or incorrect personalization. Do not contact UPS, Fedex or USPS directly. We’ll gladly assist with any of these issues, but the sooner you contact us the better. We can’t guarantee we’ll be able to rush a replacement if we’re contacted only a few days before your event.
All sales are final after 90 days.
Do you ship internationally?
We do ship internationally to Canada and Australia. Customers in these countries are responsible for paying all import tax and brokerage fees. These fees are an additional cost to the shipping price you'll pay for your order.
Please keep in mind that our international shipping prices are calculated automatically by Etsy based on the package size and destination. The item value is calculated based on the pre-sale price.
We are not involved whatsoever in the setting and collection of import taxes and brokerage fees. No refunds will be provided due to the customer not being prepared to pay duties.
Which carrier do you ship with?
We ship with UPS, Fedex and USPS. Etsy's checkout only displays USPS shipping options, so please note that your package may ultimate ship with the comparable UPS or Fedex option.
If you require a specific carrier, please let us know when ordering.
What is the difference between a rush production upgrade and expedited shipping?
Our standard production time is 2-4 business days. We offer an optional rush production upgrade that will bump your order to the front of our production queue and ensure your order ships out on the next business day as opposed with you waiting 2-4 business days for your order to ship.
This is different and separate than you purchasing a form of expedited (faster) shipping. Expedited shipping only affects how fast the order will get to you AFTER we ship it.
Orders purchased with expedited shipping will still be in production for 2-4 days BEFORE they ship unless the rush production upgrade is purchased.
What happens if my package is lost or stolen?
We are not responsible for packages that are lost, misdelivered or stolen.
We *are* able to assist you in filing claims for these types of missing package issues. If the claim is successful, we will be able to ship a replacement. Because our products are personalized, no replacements can be shipped until the claim is reviewed and ruled on by the carrier.
In *some* cases, Etsy is able to intervene through their Purchase Protection Program and issue you a refund for a lost package. We are happy to provide guidance on how to take advantage of this program.
Can I edit my shipping address?
Due to our production and shipping processes, we're not able to edit a shipping address after an order is placed. We're also not able to intercept and change the address for a package that has already shipped.
We are happy to assist in these situations but can't do anything until the package is returned to us. Once we have the package back, we can re-ship. You will be responsible for the re-shipping cost and any return costs charged to us by the carrier
If the package is not returned to us, we're not able to issue any refunds or replacements.
Can I edit my personalization after placing an order?
Due to the set up of our production process, we are not able to guarantee changes can be made to your personalization request after an order is placed.
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