FoxValleyDogCollars

Fox Valley Dog Collars

Wisconsin, United States · 3989 Sales

FoxValleyDogCollars

Fox Valley Dog Collars

Wisconsin, United States 3989 Sales On Etsy since 2009

5 out of 5 stars
(921)
Shop owner

Diana

Contact

Announcement   The shop is OPEN!
Custom and "made to order" items are temporarily unavailable while I am on maternity leave. I have been making collars "to order" for the last seven years and will continue to offer this service later this year. For now, however, what I have listed in the shop is all I have available - I've made these items in advance, in my most popular patterns, sizes, and styles.

Depending on my availability during this time, I may "re-open" for custom orders for a few days at a time during which I will accept a very limited number of orders - these opportunities will be announced via my Facebook page https://www.facebook.com/FoxValleyDogCollars/

FREE domestic shipping on orders of $40 or more - use coupon code FREEUSASHIP16. Code is *required*, refunds cannot be given if you forget to use your code.

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LINKS
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Facebook - - https://www.facebook.com/FoxValleyDogCollars

Your Order / Shipping Status - - https://www.etsy.com/your/purchases

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All of my collars are made with the highest quality, heavy duty nylon webbing and welded metal hardware. Premium-quality buckles are contoured for your dog's comfort. All stitching is triple-reinforced.

Announcement
Last updated on Aug 30, 2016

The shop is OPEN!
Custom and "made to order" items are temporarily unavailable while I am on maternity leave. I have been making collars "to order" for the last seven years and will continue to offer this service later this year. For now, however, what I have listed in the shop is all I have available - I've made these items in advance, in my most popular patterns, sizes, and styles.

Depending on my availability during this time, I may "re-open" for custom orders for a few days at a time during which I will accept a very limited number of orders - these opportunities will be announced via my Facebook page https://www.facebook.com/FoxValleyDogCollars/

FREE domestic shipping on orders of $40 or more - use coupon code FREEUSASHIP16. Code is *required*, refunds cannot be given if you forget to use your code.

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LINKS
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Facebook - - https://www.facebook.com/FoxValleyDogCollars

Your Order / Shipping Status - - https://www.etsy.com/your/purchases

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All of my collars are made with the highest quality, heavy duty nylon webbing and welded metal hardware. Premium-quality buckles are contoured for your dog's comfort. All stitching is triple-reinforced.

Diana

Contact shop owner

Diana

About

Out of necesity; into passion.

Years ago I yearned for a sturdy, stylish, but very practical and functional collar for my young Italian greyhound, Luka. In particular, I wished for a reflective martingale collar with a quick-release buckle. There were none to be found.

I spent the next several months researching materials and designs, and decided to attempt to create my own. After my first few collars, I received input from many people, and to my surprise, many more people expressed interest in having one (or a few) of their own!

My store started with just a few items, in a few colors, in only one pattern. Nearly five years later, I offer dozens of colors, patterns, and have sold collars, leashes, and harnesses to people and their dogs all over the world!

I carefully craft each item out of materials I purchase within the United States - many of which are also manufactured within the US. Every "collar dollar" goes to pay bills, buy dog food, and fund my one precious family vacation each year.

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Shop members
  • Diana & the boys

    Owner, Maker, Designer

    I have been working with animals most of my life. Designing and producing one-of-a-kind dog items started out of necessity and quickly turned into a passion!

  • Luka

    My Inspiration

    Luka was the reason behind Fox Valley Dog Collars. A sweet little Italian greyhound, he spends his time napping under a blanket or playing with the cat. His favorites are tennis balls and anything that squeaks!

  • Rowan

    My Shadow And Faithful Companion

    Rowan was my first rescue dog. An ever-energetic Australian cattle dog, his favorite things are balls, Frisbees, and "helping" me around the house!

  • Batty Koda

    Foster Failure

    Our newest addition, a foster-dog turned permanent, saved from euthanasia. She is beautiful and lots of fun!

Shop policies

Last updated on April 1, 2016
QUALITY
My collars, leashes, harnesses, and other products are made to be a step above what you find in most other shops, including large commercial retailers. Customers frequently tell me that my items have outlived other store-bought products, and I take pride in making my items sturdier than most other hand-made ones, as well. Take a look at my pictures - you'll notice there are double rows of triple stitching around all D rings, at slides, and triple-box-stitching at all other points. I also refuse to use "economy grade" plastic slides & buckles (they break!) I wouldn't trust cheap parts on my dogs' collars, so I use only the best that I can find.

RECYCLING & UPCYCLING
Looking to recycle an old collar? - just send it my way and I'd be happy to incorporate the hardware into a new item for your dog!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Because of the custom nature of these items, payment is required before I will begin making your item(s). Special-order materials (ribbons, extra wide webbing, special hardware, etc) will be ordered after payment is received.
Shipping
SHIPPING
Items are shipped First Class or Priority Flat Rate and should arrive within 2 - 5 business days after shipping (lower 48 states only). International shipping is First Class International, and arrival time is dependent upon your location but can be anywhere from 7-21 days or more. Most items include tracking information through USPS, with the exception of stainless steel ID tags.

If you have a special shipping request, feel free to email me and I'll see what I can do to accommodate!

ADDRESSES
Make sure the address on file with Etsy is correct - this is where your items will ship! I do not cross check shipping addresses with PayPal. Items returned because of an incorrect address will be charged for repeat shipping.

PACKAGING
In order to keep your shipping costs low, my packaging is simple - no fancy hang-tags and no frilly boxes, bows, or bags. These things are visually appealing but do not add value or function to your dog's item(s) and only add cost to your order. You can expect your items to arrive in a simple bubble mailer or similar packaging.

I do my best to be as 'green' as possible regarding shipping--as such, much of my shipping and packaging materials are recycled, reused, and/or recyclable.
Refunds and Exchanges
REFUNDS & EXCHANGES
Because most of my items are made-to-order, returns or exchanges for incorrect sizes or different colors cannot be accepted. Please measure your pet carefully to prevent sizing errors.
No product for dogs is indestructible; wear and tear is normal and will not be considered a defect.
Any refunds given excludes original shipping costs and restocking/relisting fees.

WARRANTY
I guarantee all of my items for a period of 60 days from purchase for hardware defects or craftsmanship defects ONLY. If you experience breakage as a result of a hardware or craftsmanship defect within the 60 days warranty period, you may return the collar to me for repair or replacement* at no extra cost. Buyer pays return shipping of the defective item, I will cover shipping costs of the new or repaired item.

*Replacement items must be of equal or lesser value of original item, else buyer will be responsible for the difference in cost.

EXCEPTIONS
All Warranties will be considered NULL and VOID if the item has been modified, repaired, or otherwise tampered with by anyone other than myself.

AFTER THE WARRANTY
If more than 60 days has passed and a piece of your collar/leash/harness is damaged, I can often repair it (if possible) for a low, reasonable fee. Contact me with any issues.
Additional policies and FAQs
ORDER CHANGES
I do my best to accommodate changes to your order. However, keep in mind that it is entirely possible that your order may be started immediately after purchase. Any item that has already been started may not be changed. Please contact me as soon as possible to request a change - I can let you know at that time if your request can be completed without an additional fee.

ORDER INFORMATION AND QUESTIONS
If I have questions about your order, which is common, I will contact you through Etsy's Conversation feature. Additionally, I may attempt to contact you directly at your email address, but often these messages end up in spam folders and never reach my buyers. Please remember to check your Conversations folder if you are waiting on an order from me. https://www.etsy.com/conversations Often I cannot begin an order before getting a reply from the buyer.

>> Orders are subject to cancellation by the shop at any time if information is missing from an order and the buyer has failed to reply to my messages/emails.

OTHER
Please understand, each item is hand made so no two will be exactly alike. No product for dogs is indestructible, and collars will show wear after extended use and rough play/handling. Normal wear and tear will not be considered a defect.

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As always, you as the pet owner are responsible for your pets and the gear you use. Always inspect items carefully and discontinue use if they show wear or breakage. Fox Valley Dog Collars will not be responsible for injuries or misuse of our products. Use good judgment and common sense with the safety of your pet in mind at all times.
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More information

Last updated on Apr 11, 2016
Frequently asked questions

Are the collars adjustable?

Yes, with very few exceptions, all collars are adjustable. As a general rule, I make each collar or harness adjustable a few inches in either direction of the measurement you give me. For example, if your dog has a 15” neck, the collar you receive might adjust from 13” – 18”. Martingales usually start at or just below your measurement, so you have enough room to fit it over the dog's head.

Why do I have to provide a measurement if the collar adjusts?

A collar sized for a chihuahua will not be the same size as a collar for a St. Bernard. If I don't have a measurement, I can't know how big (or small) your dog is. See FAQ #1.

What if I am ordering for a growing puppy?

Measure your puppy’s neck (or girth, for a harness)– I will make the collar/harness using that number as the smallest adjustment, with only room to get larger so your puppy can wear the new collar/harness as long as possible. For example, a puppy with a 12” neck might receive a collar that adjusts from 12” – 17”.

Care instructions

All items are washable.
Hand or machine wash in cold water with like colors. A garment bag and mild detergent is recommended. NO bleach or fabric softener. Lay flat to dry.

I’m buying a gift or I don’t have a dog to measure, what should I do?

Generic "cookie cutter" sizes are available. Including the dog's breed, age, build, and/or weight is also helpful. Not all collars follow the same sizes, so choose carefully.

Small: 9" - 12"
Medium: 10" - 15"
Large: 15" - 20"
Extra Large: 18" - 29"

Can I get my dog's name and phone number embroidered on a collar / leash / harness?

It depends on many factors. Other brands of embroidered collars are not sized to fit your pet - they are one-size-fits-most, and as such, often lack in looks and quality. I refuse to do that. I have put together an entire document on this subject, complete with pictures, that you can view here: http://www.wags-n-woofs.com/CollarEmbroidery.pdf
Finally, see this listing for further details and pricing https://www.etsy.com/listing/163307070

What is your turnaround time?

Most items will ship within 1-2 weeks.
Orders are constructed in batches by color and not necessarily in the order they are received. In some cases I may construct and ship an item within a day or two of receiving the order, others take the full 2 weeks.
Rush Processing is available for an additional fee, but must be arranged IN ADVANCE of the order being placed.

Orders may be delayed or cancelled if size or other critical information is missing. I will make every effort to contact you; however the longer it takes to receive a response from the buyer, the longer the ship date will be delayed.

Do you have tags that fit 1.5" or 2" wide collars?

No. What I do for these cases is sew an extra piece of webbing to hold a 1" tag onto the front of the collar. This is secure and still streamlined.

Phone calls & phone orders

ALL sales, conversations, payments, and transactions will be completed via Etsy or e-mail correspondence only. Fox Valley Dog Collars does not place or accept phone calls at this time.

Wholesale, Quantity Discounts, & Donations

Fox Valley Dog Collars does not currently offer wholesale purchases.

I will offer a quantity discount to private parties purchasing 10 items or more - this must be requested BEFORE the sale. I do not offer quantity discounts on orders of less than 10 items at this time.

Donations: If you have 501c3 you are welcome to submit a request for donated item(s). We ask for a short (250-500 words) essay of sorts telling us about your organization and what you would do with any donated products. Donation requests will not be considered without first meeting these requirements.
Requests can be emailed to info@foxvalleydogcollars.com

Thank you for your interest in Fox Valley Dog Collars!