FoxyEncore's Shop Policies
A variety of antique and vintage jewelry will be offered in my shop, mostly items from my personal collection or handed down from family.
International buyers please message me for shipping quote. International shipping is available to most countries.
I'm happy to be a member of the Etsy Community and look forward to providing high quality items, professional and friendly service. I want to earn your business and your trust. Thanks very much for your interest in my items and I'm looking forward to doing business with you!
Payment: Direct Checkout (Most credit cards accepted)
Etsy Gift Cards
First Class International Shipping is available to most countries if you will message me for shipping quote. Please be aware of any additional taxes or customs charges your country may require you to pay upon receipt of your item.
Your purchase will be shipped within 24 hours when possible. Items are packaged carefully and thoughtfully to ensure safe delivery to you. Jewelry is shipped in a corrugated mailing box.
Vintage jewelry comes to us with a history of having been loved and worn before. Normal wear is to be expected on jewelry that is many decades old. Flaws or imperfections will be disclosed to you and we guarantee every item to be as described and pictured.
All pictures are taken in natural light without flash. Pictures often show a reflection from the camera lens on metals and stones.
Refunds and Exchanges
Should you have any questions or concerns regarding your item please contact me immediately upon receipt. Refunds will be given if the item is returned to me within 7 days. International returns would, of course, require more time. Customer service is a huge priority and I believe any problem can be resolved if given the opportunity by communicating.
Descriptions given are as honest and accurate as I can give. Pictures provide additional help in making your decision. If I miss something or make a mistake, it will be an honest one and I will do whatever it takes to make things right. It is my goal that your shopping experience with me is among the best you have ever had. Please contact me immediately so I may address and resolve any issues. Otherwise, all sales are complete and final three (3) days after delivery is confirmed.
Additional Policies and FAQs
I will reserve for you any item(s) in my shop for 48 hours.
Last Updated August 9, 2014