FozzelandBean

Sustainable handmade knitwear

Melbourne, Australia | 180 Sales

FozzelandBean

Sustainable handmade knitwear

Melbourne, Australia 180 Sales On Etsy since 2014

5 out of 5 stars (69)

FozzelandBean is taking a short break

Loading

Note from shop owner Fozzel & Bean is taking a short break, but will still be responding to queries!

Note from shop owner

Last updated on Oct 5, 2018

Fozzel & Bean is taking a short break, but will still be responding to queries!

Zoe May

Contact shop owner

Zoe May

Reviews

Average item review
5 out of 5 stars
(69)
See reviews that mention:
quality 12 shipping 12 customer service 3
View all 69 reviews

About

Sustainable Handmade Knitwear

Hi there!
I'm Zoe May, Fozzel & Bean's sole owner, designer and creator! On a cool evening I can usually be found rugged up in front of a good movie with little Bean. Tea in one hand and knitting needles in the other!

All Fozzel & Bean designs are handmade from natural fibers, from beautiful quality Australian merino wool to plant-dyed organic cotton.

I happily accept custom orders, and would love to design something special for you or your loved one :)

Thank you for browsing my little store. I appreciate it more than I can say!

Shop members

  • Zoe May

    Owner, Creator, Designer

  • Bean

    Assistant, Muse

Shop policies

Last updated on April 24, 2018
All items are thoughtfully designed and made by hand using natural, Australian-sourced materials.
The Fozzel & Bean philosophy is sustainability. I use only high-quality natural fibres for their comfort, breathability and lower environmental impact.

All items arrive beautifully packaged in recycled materials.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
As the sole member of Fozzel & Bean, I inspect each and every item before it is packaged. Great care is taken to ensure that your item is safe from moisture and other damage during shipping.
In the unlikely event that your item arrives damaged, or grossly misrepresented, a refund will be accepted within 7 days. You will be responsible for the return of the item in its original condition. Upon receipt of the item you will be refunded the amount of the original purchase, not including shipping.
Payment
I accept payment via Paypal and credit card via Etsy direct checkout.
Payment is preferred upon time of purchase.

Cancellations must be made within 2 days of purchase. If an item has already been shipped, cancellation will not be possible.
Shipping
Processing times are included clearly in each item description. Many of my items are made to order, and some may take up to 7 days before shipment. A confirmation message will be sent upon payment, including expected date of shipment.

Ready-to-ship items will be posted within two business days of payment.

All orders are shipped using Regular Post to the address listed on your ETSY acccount (not Paypal). If you would like your item posted to another address, please specify clearly in the message to seller section of your order.

Estimated delivery times:
Within Australia - 2 to 5 business days.
Asia / Pacific - 1 to 2 weeks.
United States / Canada - 1 to 3 weeks.
UK / Europe - 2 to 4 weeks.

The above are estimated times only as advised by Australia Post and generally orders do arrive well within those time frames. However, please be aware that delays can occur from time to time, especially around the holiday season.

If you require express or registered post, please message me prior to checkout for a shipping quote.

Buyers are responsible for any customs fees and taxes that may occur upon arrival in your country. Customs policies vary widely from country to country; you should contact your local customs office for further information.
Additional policies and FAQs
While I do my best to ensure that all colours are represented accurately, computer screens may differ.

If you would like additional photos of an item, or a different size, feel free to send me a message.