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Flavia Mastrogiacomo

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Flavia Mastrogiacomo


No reviews in the last year

martinigessica on Jul 4, 2014

5 out of 5 stars

Il prodotto era ben oltre le aspettative..meraviglioso! L'artista è stata veloce nello spedire e gentile e premurosa nell'assicurarsi che il prodotto fosse arrivato... oltre ad aver incluso un piccolo omaggio per il mio primo acquisto! Fantastico!

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Anonymous on May 2, 2013

5 out of 5 stars

Merci pour le cadeau !

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Anonymous on Mar 12, 2013

5 out of 5 stars

Received the beautiful, paper quilled necklace was a gift for my girlfriend...she just loves it! is a well crafted, colorful & creative work of was a pleasure doing business with Flavia...excellent communication...she is highly recommended!

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Shop policies

Last updated on May 6, 2014
Welcome to my etsy shop!

I love refashioning things, upcycling anything I find and giving new life to all materials and objects.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
I accept Paypal payments or Postepay payments if you're italian.

Anyway, you can always feel free to contact me for any question or particular needs.

Payment should be completed within two days from the purchase, then allow three working days and I'll ship your order.
I will ship within 3 business days after payment if the item is ready to ship. If it is made to order, please allow me more days, depending on the work.

Business days refer to Monday - Friday.

I ship with priority or registered mail, it depends on the package measurement.

Attention: priority and registered mail DO NOT INCLUDE INSURANCE as they're NOT TRACKABLE.
Only with Registered mail I can provide a receipt of the shipment with a tracking number valid only till the italian frontier. This gives you the chance to understand when your item effectively leaves Italy to your country)

You can however contact me BEFORE placing your order if you prefer to upgrade shipping (f.e. adding insurance or if you desire a faster service).

Delivery time extimations :

- 10/22 business days of delivery to USA, Canada, Australia, Asian countries, South Africa and eastern Europe.
- 5/10 business days of delivery to most European countries.
- 2/7 business days to Italy.

Please note, the delivery timeframe may varies, expecially during Holiday season like Christmas.
I package all my items with extreme care in order to exclude damages, but I'm NOT RESPONSIBLE for losses or damages due to shipment.

If you purchase more than one item, they will most likely be packaged together unless you request they be packaged individually in the "notes to seller" box at checkout.

International buyers are responsible for any taxes and customs duties to their countries. Each country has different laws and fees and there is no way for me to include this in the shipping price.

Item will be shipped to the Etsy address so make sure of it. If you want I can ship to another address, just tell me that in the "notes to seller" box at checkout.
Refunds and Exchanges
If you are ever unsatisfied for any reason, I am more than happy to either refund or exchange your items.

In case of exchanges, please keep in mind that some of my jewelry is one of a kind and I may not be able to exchange your item for the exact same item.

In case of refunds, please take note you'll be refunded excluding shipping costs, provided it has not been worn or damaged and is returned in the original packaging. Please contact me within 2 days after arrival.

Returning shipping costs are paid by the buyer. I do not take responcebility for lost/damaged packages that are shipped back to me.

I DON'T accept returns of:
- items that have been used by the buyer
- discounted or on sale items
- custom orders, as they are specially made
- items that have been destroyed due to careless handling. If you need to fix such an item, please contact me - I'll do my best to help you.

All returns must be shipped via registered mail (with tracking number); you'll receive the refund within three business days from the return delivery date.

If the item is returned as "unclaimed", the sale will be canceled, and the money will be returned (less the shipping cost, PayPal fee and any other fees relating to the sale).
Additional policies and FAQs
Wholesale Discounts an Custom Orders are Welcome.

If you see an item you like, but would prefer a different color or style, please let me know via Convo. I will do my best to accomodate your wishes.

PLEASE contact me before leaving neutral or negative feedback. Sometimes miscommunications can happen when buying and selling online but know that no matter what the situation is I will go out of my way to do everything in my power to make it right.