Announcement   Welcome to Fractal 9, it's a pleasure to have you here! It is my mission to make sure each customer enjoys their shopping experience and absolutely loves their purchase! I am proud to offer an all inclusive line that can be worn by women of every shape and size, in every stage of life. To those who just want to feel sexy and confident in their own bodies, to the "goal getters" working on the healthiest version of themselves, to the expecting mom (hello maternity waistbands!), it's my priority to accommodate everyone on their journey. Each piece is custom made with love from my home studio in Colorado. Thank you for allowing me to live out my dream while supporting my family! Please read through for full details on custom sizing, measuring, clothing care, etc. Thank you for being the life of Fractal 9! Please stay connected by favoriting my shop, signing up for the Fractal 9 newsletter (includes a little “bonus”), and through social media!

Instagram: @fractal.9
Facebook: fractal.nine
Subscribe to email: http://eepurl.com/bhB0zH
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Current turnaround time: 5-10 business days
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Messages:
I know it can be intimidating making a purchase online, especially one that is custom made for you! This is why communication is very important to me. Please feel free to message me about any questions you may have prior to making a purchase; whether it's about sizing, shop policies, or if you just want to give me some feedback, I'd love to hear from you! Also, placing custom orders are a two step process! 1. Message me so we can discuss details and 2. once we're clear on everything, include the specifics in the "note to seller box" at checkout. Please keep in mind, I respond to messages Mon. - Fri. between the hours of 8 a.m. and 5 p.m. MST, unless there is a sale going on in which case I will do my best to respond immediately.
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Note to seller box:
Please include any order details or measurements (that we've previously discussed!) in the "note to seller box" at checkout. This helps ensure that all your info is together in one place.
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Measurements:
There is a general size chart included in the description of each item, however I welcome custom measurements for a perfect fit. If you are between sizes, please order the bigger size! I can always take in items that are too big but cant fix an item that is too small. If you are unclear about any of the info provided please message me! Placing custom orders are a two step process! 1. Message me so we can discuss details and 2. once we're clear on everything, include the specifics in the "note to seller box" at checkout.

~~~~~ How to take your measurements~~~~~
Waist: measured at the smallest part around your torso, usually just above the navel.
Hip: measured at widest part around your bottom, not at the actual hip bone!
Inseam: measured from crotch down to desired length (calf, ankle, etc.)
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Clothing care:
I recommend hand washing items separately in cold water and hanging or laying flat to dry. This will ensure that fabric does not warp in washer or dryer and that colors stay vibrant.
_________________________________________________________________________________________________

Wholesale:
Please contact me with any wholesale inquiries!

Announcement

Last updated on May 27, 2018

Welcome to Fractal 9, it's a pleasure to have you here! It is my mission to make sure each customer enjoys their shopping experience and absolutely loves their purchase! I am proud to offer an all inclusive line that can be worn by women of every shape and size, in every stage of life. To those who just want to feel sexy and confident in their own bodies, to the "goal getters" working on the healthiest version of themselves, to the expecting mom (hello maternity waistbands!), it's my priority to accommodate everyone on their journey. Each piece is custom made with love from my home studio in Colorado. Thank you for allowing me to live out my dream while supporting my family! Please read through for full details on custom sizing, measuring, clothing care, etc. Thank you for being the life of Fractal 9! Please stay connected by favoriting my shop, signing up for the Fractal 9 newsletter (includes a little “bonus”), and through social media!

Instagram: @fractal.9
Facebook: fractal.nine
Subscribe to email: http://eepurl.com/bhB0zH
_________________________________________________________________________________________________

Current turnaround time: 5-10 business days
_________________________________________________________________________________________________

Messages:
I know it can be intimidating making a purchase online, especially one that is custom made for you! This is why communication is very important to me. Please feel free to message me about any questions you may have prior to making a purchase; whether it's about sizing, shop policies, or if you just want to give me some feedback, I'd love to hear from you! Also, placing custom orders are a two step process! 1. Message me so we can discuss details and 2. once we're clear on everything, include the specifics in the "note to seller box" at checkout. Please keep in mind, I respond to messages Mon. - Fri. between the hours of 8 a.m. and 5 p.m. MST, unless there is a sale going on in which case I will do my best to respond immediately.
_________________________________________________________________________________________________

Note to seller box:
Please include any order details or measurements (that we've previously discussed!) in the "note to seller box" at checkout. This helps ensure that all your info is together in one place.
_________________________________________________________________________________________________

Measurements:
There is a general size chart included in the description of each item, however I welcome custom measurements for a perfect fit. If you are between sizes, please order the bigger size! I can always take in items that are too big but cant fix an item that is too small. If you are unclear about any of the info provided please message me! Placing custom orders are a two step process! 1. Message me so we can discuss details and 2. once we're clear on everything, include the specifics in the "note to seller box" at checkout.

~~~~~ How to take your measurements~~~~~
Waist: measured at the smallest part around your torso, usually just above the navel.
Hip: measured at widest part around your bottom, not at the actual hip bone!
Inseam: measured from crotch down to desired length (calf, ankle, etc.)
_________________________________________________________________________________________________

Clothing care:
I recommend hand washing items separately in cold water and hanging or laying flat to dry. This will ensure that fabric does not warp in washer or dryer and that colors stay vibrant.
_________________________________________________________________________________________________

Wholesale:
Please contact me with any wholesale inquiries!

Christine Ravel

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Christine Ravel

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  • Christine Ravel

    Owner, Maker, Designer

Shop policies

Last updated on May 27, 2018
Welcome to Fractal 9, it's a pleasure to have you here! It is my mission to make sure each customer enjoys their shopping experience and absolutely loves their purchase! I am proud to offer an all inclusive line that can be worn by women of every shape and size, in every stage of life. To those who just want to feel sexy and confident in their own bodies, to the "goal getters" working on the healthiest version of themselves, to the expecting mom (hello maternity waistbands!), it's my priority to accommodate everyone on their journey. Each piece is custom made with love from my home studio in Colorado. Thank you for allowing me to live out my dream while supporting my family! Please read through for full details on custom sizing, measuring, clothing care, etc. Thank you for being the life of Fractal 9! Please stay connected by favoriting my shop, signing up for the Fractal 9 newsletter (includes a little “bonus”), and through social media!

Instagram: @fractal.9
Facebook: fractal.nine
Subscribe to email: http://eepurl.com/bhB0zH
_________________________________________________________________________________________________

Current turnaround time: 5-10 business days
_________________________________________________________________________________________________

Messages:
I know it can be intimidating making a purchase online, especially one that is custom made for you! This is why communication is very important to me. Please feel free to message me about any questions you may have prior to making a purchase; whether it's about sizing, shop policies, or if you just want to give me some feedback, I'd love to hear from you! Also, placing custom orders are a two step process! 1. Message me so we can discuss details and 2. once we're clear on everything, include the specifics in the "note to seller box" at checkout. Please keep in mind, I respond to messages Mon. - Fri. between the hours of 8 a.m. and 5 p.m. MST, unless there is a sale going on in which case I will do my best to respond immediately.
_________________________________________________________________________________________________

Note to seller box:
Please include any order details or measurements (that we've previously discussed!) in the "note to seller box" at checkout. This helps ensure that all your info is together in one place.
_________________________________________________________________________________________________

Measurements:
There is a general size chart included in the description of each item, however I welcome custom measurements for a perfect fit. If you are between sizes, please order the bigger size! I can always take in items that are too big but cant fix an item that is too small. If you are unclear about any of the info provided please message me! Placing custom orders are a two step process! 1. Message me so we can discuss details and 2. once we're clear on everything, include the specifics in the "note to seller box" at checkout.

~~~~~ How to take your measurements~~~~~
Waist: measured at the smallest part around your torso, usually just above the navel.
Hip: measured at widest part around your bottom, not at the actual hip bone!
Inseam: measured from crotch down to desired length (calf, ankle, etc.)
_________________________________________________________________________________________________

Clothing care:
I recommend hand washing items separately in cold water and hanging or laying flat to dry. This will ensure that fabric does not warp in washer or dryer and that colors stay vibrant.
_________________________________________________________________________________________________

Wholesale:
Please contact me with any wholesale inquiries!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
I don't accept returns
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Alterations:
It is my goal to create pieces that you will love and be completely satisfied with. For this reason I offer an alterations service if your item needs a little "tweaking"! Please contact me within 7 days of receiving the item and we can discuss details. Shipping costs are the buyers responsibility. Alterations start at $10.
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Exchanges:
I offer a 50% exchange if contacted within 7 days of receiving item. All items are custom made and for this reason I can only offer a 50% exchange to make a totally different one. Shipping costs are the buyers responsibility.
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Cancellations are only allowed if I haven't started making your item.
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No refunds.
Payment
I accept PayPal, credit cards, and Etsy gift cards.
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I don't start making the item/s until payment is received.
Shipping
I ship packages on Mondays and Thursdays (unless they fall on a holiday, then I will ship the following business day).
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I use the address I receive at time of purchase (either from Etsy or PayPal) so please double check that it is correct! Changing the address afterwards may cause confusion/mistakes.
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US orders are shipped either first class or priority mail (depending on weight). International orders are shipped first class. $10 rush fee applies if needed faster than my current turnaround time.
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Insurance is included on all packages.
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International orders:
Customs and import fees outside of the US are the buyer's responsibility.
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Lost package:
Unfortunately, I have no control over your package once it is in the hands of USPS. This is especially true for International shipping, once your item reaches your country it is in the total control of your countries postal service. I can not issue refunds for undelivered or lost packages. You will need to contact USPS or your countries postal service if they make a mistake with your delivery.