FrancesBakerShop

Frances Baker

Melbourne, Australia · 62 Sales

FrancesBakerShop

Frances Baker

Melbourne, Australia 62 Sales On Etsy since 2011

0 out of 5 stars
(37)

Announcement   Handmade, sustainable clothing made in Melbourne, Australia.
www.francesbaker.com.au

Announcement

Handmade, sustainable clothing made in Melbourne, Australia.
www.francesbaker.com.au

Josie Frances

Contact shop owner

Josie Frances

Reviews

No reviews in the last year

Anonymous on Aug 18, 2013

5 out of 5 stars

Very sweet, and beautifully made. If only I had more of a chance to wear it this year as winter was so fleeting, but it will be ready for next year!

Anonymous on Jun 12, 2013

5 out of 5 stars

Beautiful bloomers, soft and lovely. They look good both on their own, or over tights and I look forward to getting much wear out of them this winter. Thank you, Josie for making such beautiful clothing!

Anonymous on Jun 12, 2013

5 out of 5 stars

What a lovely dress this is! Josie has done a wonderful job in creating a dress that makes me feel warm and happy. She even added some pockets, so the cosy winter feel is complete. I'm very happy with this purchase, and I hope to be back to order more from FrancesBaker soon!

Anonymous on Jun 3, 2013

5 out of 5 stars

I truly can't express how incredible my dress is. Josie's love and talent can be seen in every stitch and it fits like a dream - soft and lovely and effortless. Even the packaging was thoughtful and sweet. Josie made the entire experience, from first message to first fitting, a wonderful process without stress or worry, and communicated well from the very first notes we sent back and forth. I truly can't say enough about Josie or her incredible work. I can't wait to wear this dress, and I'm so lucky to be able to wear it. <3 Thank you, Josie!

View all 37 reviews

Shop policies

Last updated on December 5, 2012
Thanks so much for visiting Frances Baker. I design and make all items myself from mainly vintage, recycled or remnant materials. Please do not hesitate to contact me for more information regarding any of my listings, I am more than happy to help!

You can follow my blog at www.francesbaker.com.au.
I also have a facebook page here http://www.facebook.com/pages/Frances-Baker/205014186200883

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Payment is expected immediately. If you would like to reserve an item but cannot pay for a few days please contact me and I will do my best to accomodate you.
Shipping
Domestic:
I always register my post within Australia and always have a shipping confirmation number that I can supply you with.

International:
I send international mail by Registered Post International which provides a shipping confirmation number that I can supply you with. Frances Baker is not responsible for lost packages. I recommend purchasing insurance for international orders as the tracking number is only valid while the product is being handled in Australia. If you wish to purchase insurance with your shipment please contact me prior to placing your order. We cannot offer refunds for lost orders at this time.
Please be aware that international orders can sometimes be delayed by customs inspection when coming into your country. I try to fill out my packages with as much accurate detail as possible to avoid excessive inspection times but I am not responsible for any delays due to customs as their actions and processing times are unfortunately beyond my control.
Custom fees - international customers may be liable for customs fees on receipt of goods. Please check with your local customs office and be aware that buyers are responsible for any customs import duties that may be imposed in their country.

Express Post:
If you would like something sent out right away or mailed by express post, it is essential to organise this with me before placing your order, as I can't always guarantee your order will be mailed out the same day otherwise. If you would like something mailed express I can add that standard charge to your invoice before you place your order.

Shipping Time Frame:
Once I have received your payment I will send out your order in 3-4 business days. If you have ordered a custom/made to order item please allow for up to 21 days for me to make it before sending it out.

***I am not responsible for lost packages once they have been shipped. If you would like to purchase insurance for domestic or international purchases please contact me before ordering. Unfortunately I cannot offer refunds for lost orders at this time.
Refunds and Exchanges
I do not offer refunds, however I offer credit. Please don't hesitate to contact me if you have any questions or problems.
Custom orders are never refundable as they are made specially for you.
If there is an issue with fit, I will gladly do what I can to fix the problem, however, I always supply measurements so it is in your best interest to make sure you follow those closely. If you would like some advice on the sizing of any of my dresses please don't hesitate to contact me, I'm more than happy to help!
All sales are final. However, please contact me if you find your purchase was grossly misrepresented and I will be happy to work with you.
Additional policies and FAQs
Most items in the shop are ready made. However, I do offer custom made garments. These items take on average take 2 weeks before shipping. During busier times, the wait for made to order items can reach 3-4 weeks.

For urgent orders, please inquire before you purchase your item, as I unfortunately can't guarantee that your item can be made immediately.