FrangaDesigns

California, United States · 9 Sales

FrangaDesigns

California, United States 9 Sales On Etsy since 2009

0 out of 5 stars
(4)

Announcement   Introducing our new line of "Helpful Critters", fairy tale-like creatures that help you around the house! Each critter is hand sculpted over a period of days to weeks and one-of-a-kind, so quantity is limited.

Add us to your circle to receive notifications when new designs are available.

Announcement

Introducing our new line of "Helpful Critters", fairy tale-like creatures that help you around the house! Each critter is hand sculpted over a period of days to weeks and one-of-a-kind, so quantity is limited.

Add us to your circle to receive notifications when new designs are available.

FrangaDesigns

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FrangaDesigns

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Reviews

No reviews in the last year

Anonymous on Mar 3, 2012

5 out of 5 stars

This has got to be one of the most favorite things I own. I look at it everyday and smile:) Done very well, and 1 of a kind.

View all 4 reviews

Shop policies

Last updated on January 28, 2012
Thank you for visiting our shop. Please familiarize yourself with the policies below as well as any included in the listings of items you plan to purchase and feel free to contact us of you have any questions.

Our items are made in a smoke-free home with indoor dogs who are vaccinated. Each item is carefully made and inspected prior to shipping to ensure your satisfaction.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Payments are accepted via PayPal. (We are PayPal verified.)

For faster order processing, credit card or instant bank transfer is recommended. eChecks take 4 business days to clear and therefore add 4 business days to your order processing time.
Shipping
PRE-MADE items ship within 1-2 business days of cleared payment.

MADE TO ORDER items will ship as detailed in item listing or communications. If your order contains several Made to Order items, more time may be needed; we will contact you if this is the case.

EXPEDITED SERVICES may be available for time-sensitive orders. Please contact us prior to ordering to discuss logistics and rates.

Because our products are handmade -- taking hours, days or weeks to make -- we take every precaution with our shipments. High value shipments (high value orders and items that require a lot of time to make) will be shipped with insurance and signature confirmation. Very high value shipments may be shipped via Registered Mail, which may take longer but is more secure.

Combined shipping discounts are available. Please contact us for rates if not specified in item listings.


DOMESTIC SHIPPING (within the United States)

* USPS Priority Mail: normally 2-3 business days
* USPS Express Mail: 1-2 business days -- available upon request
* UPS Next- or 2nd Day Air -- available upon request


INTERNATIONAL SHIPPING

We currently ship to:
* Canada
* United Kingdom
* Australia
* New Zealand

Due to the amount of time and energy put into our items, we only ship via methods that can be tracked and signed for.

Small packages may be shipped Registered First Class Mail International, which can take anywhere from 2 weeks to 3 months depending on the destination.

Larger packages may be shipped Express Mail International, which usually takes approximately 1 week.

** Please be aware that you may be charged customs duties or import taxes upon delivery. This is beyond our control and not included in our shipping charges.
Refunds and Exchanges
PRE-MADE ITEMS

Pre-made items may be returned or exchanged depending on availability. Original and return shipping costs are not refundable unless there was an error on our part (e.g. shipping the wrong item or damage upon delivery).

Please contact us within 3 business days of delivery for return authorization. Returned items must be in their original (new) condition and display boxes (if any) upon arrival to be eligible for a full refund of the purchase price.


MADE TO ORDER & CUSTOM ITEMS

Made-to-Order and custom items cannot be returned as they will be made according to specifications. Please fully read all product descriptions and select sizes carefully to make sure you order the correct item.
Additional policies and FAQs
We are open to custom inquiries. Feel free to contact us with details of what you need for cost estimates.