Frenchiclove

Frenchic

Barcelona, Spain 5110 Sales On Etsy since 2013

5 out of 5 stars (715)

Frenchiclove

Frenchic

Barcelona, Spain | 5110 Sales

Shop owner

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All Items

Carol

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Carol

Announcement    Chic designs for stylish dogs.
Handmade in Barcelona

Announcement

Last updated on Sep 22, 2017

Chic designs for stylish dogs.
Handmade in Barcelona

Reviews

Average item review
5 out of 5 stars
(715)
See reviews that mention:
quality 136 shipping 38 customer service 45

Updates

Get a 10% off, use code MGQ10
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Recycled leather dog collar

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About Frenchiclove

Sales 5,110
On Etsy since 2013

Frenchic it's a collection of collars and leashes for stylish dogs that gets its inspiration from the new trends. All our pieces are handmade with fabrics from all over the world, specially created by designers from Unitated States and Japan.

Each piece of our collection is unic, made in our workshop located in Barcelona and handmade with love and taking care of every detail.

Because each dog has his own personality and style, we have different collections where you can find the one that best suits your furry friend. Thus, both will look just as stylish. Fashion is not just for us, now they can suit matching your style and set the trends.

We invite you to take a look to our collection to find a model you fall in love with it.

Shop members

  • Carol

    Owner

  • Alex

    Owner

Shop policies

Last updated on April 28, 2019

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 1 hour of purchase
I don't accept returns
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Returns and exchange details
We make all your orders with your specifications, each order it’s different and created with much love. We ask for your comprehension.
I want you to be satisfied and enjoy with your order as much as we making them.

Because all items are made custom to your specifications we don’t accept returns/refunds on orders.

We only allow 12 hours for orders to be cancelled.

If you receive your order and are unhappy with it, you have 24 hours to contact us for try to found a solution. If the product has been used, it may not be returned.

Custom orders cannot be changed. It includes special sizes, engraving tags...
And articles in sale.

If you receive your order and there are any error or it's incorrect, please contact us, we take care about resolve the problem.

Buyers are responsible for return shipping costs. Items must be returned in its original conditions, if not, buyer is responsible for any loss in value.

Notes may only be used to specify a measure or a specification in any case to request a change of model or size. For any doubt, please contact us.
Payment
Pay your order via paypal, the most easy and secure way to make payments.
Also you can pay by credit card.

For orders about more than 6 items contact us to give you the shipping cost.
Shipping
We'll ship your order by certified mail in 2-3 weeks.
We'll provide you a tracking number to have located your order.
For shipping to USA and Canada, we send by DHL.

International orders can take 7-21 business days. Please, be patience.
Take into account that international order could tale about 1 month to arrive depending on the area.

Christmas latest dates of posting.
International mail delivery times are estimates and subject to local postal operator delays.

<Terms & Delivery time>

Approximate time for delivery:

- Spain: 2-4 working days
- Europe: 1-2 weeks
- USA/ Canada: 4-5 working days (DHL)
- Australia: 3-4 weeks (depending on Australian custom)
- Rest of World: 2-3 weeks

- Delivery time depends on each location.

- Few month ago USPS stopped tracking packages from some countries, including Spain. We only can check the status of the order while it's in Spain. If the package it's still in transit for more than 30 days, please let us know and we'll put a claim. Also We recommend to call to your post office and give them the tracking number.

- We ship to the address you provide. I can't be responsible for changed addresses & address mistakes. If an order is returned to me, I can resend it but I will ask that you pay the shipping charges.

If your address is incorrect will be a charge to modify, so please tell us before the package is shipped.

- All customs charges are the responsibility of each customer.

We send most of our packages by DHL, specially in the USA, if we can't deliver the package due to a wrong address or because we're not able to contact with the customer, this will have to pay the shipping again and a suplement for a returned package (shipping + 10€).
Additional policies and FAQs
If you can not find the size you are looking for, do not hesitate to contact us, we will be happy to help you and make a personalized order.