All items
Announcement
Last updated on 04 Sept, 2024
About FreshArtStudioCo
Sales
11
On Etsy since 2024
Shop members
-
Agnes
Owner
Production partners
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Production Partner
Chatsworth, CA
They help me with production and shipping
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Production Partner
CA, United States
They help me with production and shipping
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Production Partner
Oakland, CA
They help me with production and shipping
Shop policies
Last updated on 10 Sept, 2025
Delivery
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Last updated on
17 Dec, 2025
Frequently asked questions
Production and Shipping Time
Production Time 1-5 Business Days (usually 3 days)
Standard Shipping Time 2-5 Business Days (usually business days)
My order should have arrived by now, but I haven’t received it yet. What should I do?
Before contacting us, please help us out by doing the following:
- Check your confirmation email for any address errors.
- Ask your local post office.
- Ask your neighbors if they received the package.
If the address was correct and you still can't find the package, send us a message on Etsy with your order number.
If there's an issue with the address, we can resend the order, but you will need to cover the costs.
Pro tip: To prevent theft, if you won’t be home on the day of delivery, use your work address or an address where you’ll be.
Pro tip: Your postal code is a crucial part of your address. Make sure to enter it correctly.
I received a wrong or damaged product. What should I do?
We’re sorry if your product arrived damaged. To resolve it as soon as possible, please send us a message on Etsy within one week of delivery, with photos of the damaged item, your order number, and any other details you have about the order. We’ll get back to you with a solution as soon as possible!
What is your return policy?
We don’t offer returns or exchanges, but if there’s an issue with your order, please send us a message via Etsy.
Do you offer refunds?
We only offer refunds to customers who receive incorrect or damaged items. If this applies to you, please send us a message via Etsy within 15 days with photos of the item, and we’ll sort it out for you.