Custom banners handmade for all occasions!
FreshLemonBlossoms' Shop Policies
All banners are handmade to order and will ship in 3-5 business days from purchase date. If you have a time sensitive order, please contact me before purchase for my current timeline or for shipping upgrade options. Orders are worked on in the order payment is received, so my processing time changes daily.
Please allow up to 5 business days PLUS delivery time for your custom color banner to arrive. Once order is received, I will contact you through Etsy with an estimated ship by date.
►►► U.S. DELIVERY TIMES ◄◄◄
Standard/First Class: Estimated 3-5 business days.
Priority Mail: Estimated 2-3 business days to receive.
Shipping times are not guaranteed and are only estimates provided by USPS.
►►► USA SHIPPING UPGRADES ◄◄◄
Any First Class/Standard shipping order within the USA can be upgraded to Priority Mail by selecting it at check-out. Priority Mail delivery times are not guaranteed, but orders typically arrive within 2-3 business days within the USA. I am sorry, but I am no longer offering Express Mail as a shipping option.
►►► INTERNATIONAL DELIVERY TIMES ◄◄◄
International First Class Mail: Please allow 2-6 weeks for your order to arrive.
Shipping times are not guaranteed and can vary due to customs in your country. If you need your item quicker, I can ship International Priority Mail. If you want your order mailed International Priority, please contact me before purchase so that I can let you know the total price to ship your order.
Customer is responsible for any duties, custom fees or taxes charged by their country. All USPS customs mailing forms will be filled out correctly.
In May 2015, International shipping prices increased significantly. I have estimated shipping costs as close as possible and any excess shipping charges will be refunded as soon as order ships. If you are ordering multiple items, please feel free to contact me with what you would like to order and I can figure out a total shipping price for you ahead of time.
►►► BRAZIL, ITALY & PORTUGAL CUSTOMERS ◄◄◄
Due to issues with customs I am no longer shipping to Brazil, Italy and Portugal. Shipping times have greatly increased and can take as long as 60 days for Italy and 120 days to get through customs for Brazil & Portugal. If you have any questions please don't hesitate to ask.
I will ship to your Etsy ship to address. If you need a different address, please add a note to "message to seller" at check-out or contact me ASAP.
I have estimated all costs as close as possible, but if shipping happens to be over by more than $.50 I will refund you the difference.
Refunds and Exchanges
I pack each order with care and ship in rigid, cardboard mailers. If something does get damaged during shipping, please contact me ASAP so that I can correct the problem. I will immediately ship any replacements to you.
I want you to be happy with your purchase. Items can be returned (at your expense) within 7 days of receiving them for a refund. Once I receive the item, I will refund your full purchase price. No shipping fees will be refunded. Items must be returned in original condition. Any damaged or used items cannot be returned.
Additional Policies and FAQs
Payment is expected at the time of purchase. All orders must be paid for before I start work on them.
I accept payments through Etsy Direct Check-out which accepts Visa, Mastercard, AMEX or Discover. You can also purchase with your PayPal account.
For more information on checkout:
It’s appreciated if you pay immediately after checkout. If payment is not received within 3 days, orders will be canceled.
Orders shipping to a California address will have 7.625% state sales tax added to their total.
►►► Do you offer custom word banners?
I can make a banner that says anything you like! The price is $2.25 per 3.25" x 4.5" embossed banner piece or I have 5 inch tall letters that are $1.25 per letter. 5 inch tall glitter cardstock letters are $1.75 each. I can make my banners in any of my cardstock color combinations that you wish. You can see my color charts for cardstock, twine or ribbon in the last two photos of each banner listing. Please contact me for a reserved custom listing that will include all of the details for your custom word banner.
►►► How long before my order ships?
Once payment is received, your banner will be handmade to order in your custom color choices. Please allow 3-5 business days for me to hand make your banner and get it in the mail. I work on orders in the order payment is received, which means my turn around time can change quickly. If you have a time sensitive order, please contact me before purchase so that I can give you my current timeline. Once order is received, I will contact you through your Etsy account with an expected ship date.
►►► How long will it take me to get my order once it has shipped?
Within the United States, USPS estimates First Class mail will take about 3-5 business days to receive. If your order ships Priority Mail, it’s an estimated 2-3 business days within the USA. Due to customs, International shipping times vary greatly. Please allow 2-6 weeks for your Intentional order to arrive. During the holiday season (October thru December) USPS can be dreadfully slow, so I recommend allowing plenty of time for shipping. I've had orders within the United States take upwards of 3 weeks and international 2 months to arrive during the winter holidays. If you have a time sensitive order, please contact me first so that I can give you my current production time.
►►► Do you ship Overnight?
I am sorry, but I can no longer offer Express Mail shipping. The quickest delivery option I offer is Priority Mail. Priority Mail has been mostly reliable with delivery times, but it is not a guaranteed delivery date. Please place orders with plenty of time for me to hand make your banner and for you to receive it well before your event date.
►►► Can I get a different cardstock color?
Yes, all of my banners can be made in different cardstock colors than shown in the photos. I currently have a selection of over 30 different solid cardstock colors to choose from and 4 glitter cardstock colors. Each banner listing shows a cardstock color chart and states towards the bottom how to customized your cardstock colors.
►►► Do you have other ribbon colors?
I offer beautiful, ½ inch seam binding ribbon in white, cream, silver, black, dark brown, golden brown, light pink, medium pink, bright pink, red, wine red, light green, olive green, light blue, dark blue and turquoise blue. Each banner listing shows a ribbon color chart and states towards the bottom how to customize your ribbon color.
►►► Can I send an order as a gift?
Sending an order as a gift is no problem at all. I am more than happy to include a personal note from you. Just let me know in “notes to seller” what you would like to say. I will print it out and include it inside a small, note card (handmade of course!).
►►► Do you smoke or have pets?
All my items are created in a smoke free, pet loving home.
Last Updated May 28, 2015