FreshyFig

Personalized Necklaces & Lockets in Gold, Rose, Silver

Portland, Oregon · 53534 Sales

FreshyFig

Personalized Necklaces & Lockets in Gold, Rose, Silver

Portland, Oregon 53534 Sales On Etsy since 2009

5 out of 5 stars
(10477)

Shop owner

Amanda

Contact

Announcement   • HOLIDAY ORDERING AND SHIPPING DEADLINES •

EXTENDED HOLIDAY EXCHANGES:
Non-Personalized orders made Nov. 20th - Dec 24th will be accepted for exchange for up to 10 days after Christmas. Please be sure to contact us within the 10 day grace period to initiate the exchange.

To ensure a timely delivery by Dec. 25, we recommend that you PLACE YOUR ORDERS by the following dates and times:


• United States •

Dec. 19 by 9am PST – First-Class Mail

Dec. 20 by 9am PST – Priority Mail

Dec. 22 by 9am PST – Express Mail



• Canada •

Dec. 15 by 9am PST – Express Mail

Dec. 08 by 9am PST – Priority Mail

Dec. 7 by 9am PST – First-Class Mail



• Europe •

Dec. 12 by 9am PST – Express Mail

Nov. 07 by 9am PST – Priority Mail

Nov. 06 by 9am PST – First-Class Mail



• Australia / New Zealand •

Dec. 13 by 9am PST – Express Mail

Dec. 07 by 9am PST – Priority Mail

Dec. 6 by 9am PST – First-Class Mail



• Asia / Pacific Rim •

Dec. 13 by 9am PST – Express Mail

Dec. 07 by 9am PST – Priority Mail

Dec. 6 by 9am PST – First-Class Mail



• Caribbean •

Dec. 13 by 9am PST – Express Mail

Dec. 08 by 9am PST – Priority Mail

Dec. 7 by 9am PST – First-Class Mail



• Central & South America •

Dec. 09 by 9am PST – Express Mail

Nov. 30 by 9am PST – Priority Mail

Nov. 30 by 9am PST – First-Class Mail



• Mexico •

Dec. 12 by 9am PST – Express Mail

Nov. 06 by 9am PST – Priority Mail

Nov. 06 by 9am PST – First-Class Mail



• Middle East •

Dec. 12 by 9am PST – Express Mail

Nov. 08 by 9am PST – Priority Mail

Nov. 06 by 9am PST – First-Class Mail



A personalized jewelry shop specializing in lockets and layering necklaces in rose gold, yellow gold and sterling silver. We use eco-friendly recycled paper mailers and boxes, so please recycle them after you're done! We are proud to purchase supplies from local non-profits such as the Rebuilding Center and Scrap so that we can respect the earth and support other businesses with the same earth friendly practices.

Check out our new jewelry line! www.goldnoon.com

Please see our Policies page for shipping information and shop FAQ's

..........................
INSTAGRAM
Follow us for tons of sneak peaks and new items!
@freshyfigjewelry
@goldnoon


..........................
FACEBOOK
"LIKE" Freshy Fig on Facebook to receive periodic specials and new jewelry inspiration! https://www.facebook.com/Freshyfig


..........................
PINTEREST
https://www.pinterest.com/freshyfig/


..........................

Process and Production Time: 1-5 Days (Please do not confuse this with actual delivery time.)

Help or questions? Please convo, e-mail at freshyfig [!at] gmail.com or call 503.473.2934.

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Freshy Fig is currently available at several boutiques in Portland, Oregon: Broadway Floral, Crafty Wonderland's retail shop, Presents of Mind, The Modo, and Sugar Me. Our new jewelry line, Gold Noon, is available at all three Tender Loving Empire locations. If you are in or around the Portland area, please feel free to check out Freshy Fig Jewelry in person!

Announcement

Last updated on Nov 26, 2016

• HOLIDAY ORDERING AND SHIPPING DEADLINES •

EXTENDED HOLIDAY EXCHANGES:
Non-Personalized orders made Nov. 20th - Dec 24th will be accepted for exchange for up to 10 days after Christmas. Please be sure to contact us within the 10 day grace period to initiate the exchange.

To ensure a timely delivery by Dec. 25, we recommend that you PLACE YOUR ORDERS by the following dates and times:


• United States •

Dec. 19 by 9am PST – First-Class Mail

Dec. 20 by 9am PST – Priority Mail

Dec. 22 by 9am PST – Express Mail



• Canada •

Dec. 15 by 9am PST – Express Mail

Dec. 08 by 9am PST – Priority Mail

Dec. 7 by 9am PST – First-Class Mail



• Europe •

Dec. 12 by 9am PST – Express Mail

Nov. 07 by 9am PST – Priority Mail

Nov. 06 by 9am PST – First-Class Mail



• Australia / New Zealand •

Dec. 13 by 9am PST – Express Mail

Dec. 07 by 9am PST – Priority Mail

Dec. 6 by 9am PST – First-Class Mail



• Asia / Pacific Rim •

Dec. 13 by 9am PST – Express Mail

Dec. 07 by 9am PST – Priority Mail

Dec. 6 by 9am PST – First-Class Mail



• Caribbean •

Dec. 13 by 9am PST – Express Mail

Dec. 08 by 9am PST – Priority Mail

Dec. 7 by 9am PST – First-Class Mail



• Central & South America •

Dec. 09 by 9am PST – Express Mail

Nov. 30 by 9am PST – Priority Mail

Nov. 30 by 9am PST – First-Class Mail



• Mexico •

Dec. 12 by 9am PST – Express Mail

Nov. 06 by 9am PST – Priority Mail

Nov. 06 by 9am PST – First-Class Mail



• Middle East •

Dec. 12 by 9am PST – Express Mail

Nov. 08 by 9am PST – Priority Mail

Nov. 06 by 9am PST – First-Class Mail



A personalized jewelry shop specializing in lockets and layering necklaces in rose gold, yellow gold and sterling silver. We use eco-friendly recycled paper mailers and boxes, so please recycle them after you're done! We are proud to purchase supplies from local non-profits such as the Rebuilding Center and Scrap so that we can respect the earth and support other businesses with the same earth friendly practices.

Check out our new jewelry line! www.goldnoon.com

Please see our Policies page for shipping information and shop FAQ's

..........................
INSTAGRAM
Follow us for tons of sneak peaks and new items!
@freshyfigjewelry
@goldnoon


..........................
FACEBOOK
"LIKE" Freshy Fig on Facebook to receive periodic specials and new jewelry inspiration! https://www.facebook.com/Freshyfig


..........................
PINTEREST
https://www.pinterest.com/freshyfig/


..........................

Process and Production Time: 1-5 Days (Please do not confuse this with actual delivery time.)

Help or questions? Please convo, e-mail at freshyfig [!at] gmail.com or call 503.473.2934.

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Freshy Fig is currently available at several boutiques in Portland, Oregon: Broadway Floral, Crafty Wonderland's retail shop, Presents of Mind, The Modo, and Sugar Me. Our new jewelry line, Gold Noon, is available at all three Tender Loving Empire locations. If you are in or around the Portland area, please feel free to check out Freshy Fig Jewelry in person!

Amanda

Contact shop owner

Amanda

View all 252 items

Updates

Our new super thin sleek personalized cuffs are on sale, too! Select items up to 30% off for Cyber Monday love_letter
Gorgeous new choker and earring set ready for some mix and match heart
Our bar necklace and bar choker layering peacefully for fashion's sake.
View all 33 updates

About

Lover of Wearable Art

We work together to make the Freshy Fig line of jewelry as fun and accessible as possible. We want everyone to be able to wear pieces that help express their individuality without breaking the bank. Jewelry pendants and chain are re-used in many of the vintage necklaces and we use recyclable supplies when possible. Being eco-friendly is very important to this shop!

Xo,
Amanda, Ivy, Tom, Melanie, Erika and Whitney

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Around the web

Shop members

  • Amanda

    Owner, Maker, Designer

    Hey! I'm Amanda. I'm a Portland native and a lifelong jewelry maker. I have a passion for eco friendly business and am constantly searching for new ways that Freshy Fig can incorporate recycled materials into the shop!

  • Ivy

    Shipper And Sanity Keeper, Manager, Customer Service

    Hi! I'm Ivy. I'm also a Portland native and a student at Portland State University. I help make the jewelry, ship orders and keep the sanity.

  • Melanie

    Creator, Stamper, Designer

    Hey there, I'm Mel! An Arizona native. I'm a metalsmith and head personalization expert. I'm up for any task! I'm also the person you'll see in many of the photos :)

  • Tom

    Head Researcher, Recycled Furniture Builder, SEO

    Hey there! I'm Tom and I grew up in Bend, Oregon. I returned to Portland after finishing my finance degree and that's where I met and got engaged to Amanda. I love spreadsheets and researching eco friendly products for us to use.

  • Whitney

    Maker, Customer Service, Photographer

    Hi there! I'm Whitney, I moved out to Portland with my fiance about 2 years ago from Michigan. I'm a photographer, crafter and fabric buff. I take most of the photos you see on the site and I also make all of the lockets!

  • Erika

    Creator, Designer, Metalsmith

    My dog Herman and I have lived in Portland for many years. I knew Amanda in high school. I work as a hospice nurse by night and metalsmith by day. I want to be a jewelry teacher someday soon.

Shop policies

Last updated on November 26, 2016
Freshy Fig is about sustainability and the highest quality. We invest in recycled content jewelry boxes and mailers that are actually recyclable so that you can feel good about your purchases from us!

Visit our NEW Etsy Shop!:
https://www.etsy.com/goldnoon
………………………………….


T H E ∙ L O W D O W N

Instagram: @freshyfigjewelry
https://www.instagram.com/freshyfigjewelry/

Facebook: https://www.facebook.com/FreshyFig/

Pinterest Page: https://www.pinterest.com/freshyfig/

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Need help checking out? Please see this helpful guide on how to purchase items on Etsy or convo us!:

http://www.etsy.com/help_guide_checkout.php
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USA PRODUCTION & SHIPPING TRANSIT TIMES
We will create and ship your order out to you within 1-5 business days.

USPS Standard Shipping:
• 1-5 business days production time.
• 1-4 business days shipping transit time

USPS Priority Mail Shipping:
• 1-3 business days production time.
• 2-3 business days shipping transit time


USPS Express Mail Shipping:
• 1-2 business days production time.
• 1-2 business days shipping transit time
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INTERNATIONAL PRODUCTION & SHIPPING TIMES
International orders average 7-14 business days once shipped. We are unable to guarantee exact transit/delivery times on any international order due to USPS. First class, Priority and Express mail are all available!
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CHANGES TO YOUR PERSONALIZED ORDER
In our effort to provide the best handmade jewelry and service, we can only accept changes to your order within 8 hours of the order being placed OR until the order has been made. If you need to cancel your order please let us know as soon as possible and we will do our best to accommodate as long as the order hasn't already been personalized.
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PAYMENT
Etsy handles all payment transactions. We do not see your billing information as it is secured with Etsy. For billing changes please check this Etsy link: https://www.etsy.com/help/article/1939?

• We accept Paypal, Credit Cards and Etsy gift cards.
• Oregon doesn't charge sales tax.
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Shipping
• • • • WE SHIP WORLDWIDE!• • • •

ORDER STATUS
To check the status of your order once it has been shipped please us the below link: https://www.etsy.com/your/purchases
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FIRST CLASS MAIL INSURANCE
Available as a shipping method in the drop down menu for $1 (USA) and $1.95 (International) and will cover ALL loss or damage for first class mail. ALL priority and express mail orders include insurance automatically.
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RUSH ORDERS
If you need your order rushed please make sure you order any of the expedited shipping options. We will make sure that your expedited order gets made faster and shipped out to you as fast as possible. It is helpful if you add an "optional note to seller" with the date you're hoping to receive by.
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USPS STANDARD SHIPPING (USA)
Our standard shipping method is First Class Mail with tracking. Transit averages 2-5 days. This does not include our production times which are listed in the "payment" section above.
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USPS PRIORITY MAIL SHIPPING (USA)
Priority Mail shipping delivery takes 2-3 days within the USA and is an additional $5.75. This includes tracking. You will have the option to choose your shipping method in the drop-down menu when you check out. Priority Mail is not guaranteed in terms of delivery time. Currently, the only guaranteed option with USPS is Express Mail.
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USPS EXPRESS MAIL SHIPPING (USA)
Express Mail shipping takes 1-2 days within the USA and is an additional $28.50. This includes tracking. You will have the option to choose your shipping method in the drop-down menu when you check out. Express delivery is guaranteed by USPS or your money back.
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INTERNATIONAL SHIPMENTS:

• WE SHIP WORLDWIDE!•

• Buyers are responsible for any customs and import taxes that may apply. Most countries don't charge import fees but it is your responsibility to know what your country charges.

• Packages occasionally get held up at customs when traveling across borders. We don't have any control over this. It's totally random and in the hands of the custom's agents. Packages can be held for up to 45 days without notification, please understand that this is uncommon but a risk when you purchase internationally. Once we've shipped your package, we can't do anything with it once it's in the hands of customs officials and your country's postal service.

INTERNATIONAL TRACKING
Orders are shipped with USPS, the tracking numbers for International shipments only show where they are in the US. Once the package is overseas, the tracking number is not updated. The tracking will appear “stuck" at a major US export location such as Los Angeles or New York. This means your package is moving outside of the US where tracking can't be updated until delivery.
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RETURNED PACKAGES (USA)
If the address submitted with your order is not in service, incorrect or undeliverable, the package will be returned to us. This may take several weekS dues to USPS. Re-shipment of the package to a new address will be an additional $4 fee.
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RETURNED PACKAGES (INTERNATIONAL)
If the address submitted with your order is not in service, incorrect or undeliverable, the package will be returned to us. This may take several week or months dues to USPS and the distance of the package. Re-shipment of the package to a new address will be an additional fee, please contact customercare [!at] freshyfig.com
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Refunds and Exchanges
EXTENDED HOLIDAY EXCHANGES:
Non-Personalized orders made Nov. 20th - Dec 24th will be accepted for exchange for up to 10 days after Christmas. Please be sure to contact us within the 10 day grace period to initiate the exchange.

RETURNS & EXCHANGES
We accept unworn/unpersonalized returns and/or exchanges within 10 days of when your package was delivered, with the following exceptions:
• Unless we made a mistake, returns are NOT accepted on personalized pieces.
• For custom orders, returns are handled on an item-by-item basis.
• Earrings are non-returnable.

Please contact us for a return: customercare [!at] freshyfig.com
• Please do NOT just send the jewelry back.
• For faster customer service please provide us with your contact information used on the order.
• Please pack the item carefully to minimize tangling or damage.
• Returns will process in approximately 1-2 weeks after receiving.
• For returns, we refund the purchase price minus a 5% restocking fee.
• We do NOT refund shipping costs.
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EXCHANGES (WRONG LENGTH)
• If you didn’t order the correct length, you can send it back to us and we will adjust it for you here in the studio.
• We charge a $3 “adjustment” fee to modify the item as well as a return shipping fee of $4. $7 total in total.
• You can purchase this service here, called "Chain Modification":

https://www.etsy.com/listing/249900465
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EXCHANGES
- We accept unworn/unpersonalized exchanges within 14 days of when your package was delivered.
- Standard shipping rates apply for the return
- Please contact us at customercare [!at] freshyfig.com to arrange your exchange.
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MY ITEM BROKE:
We are more than happy to fix or exchange a broken item for free for up to 2 months after purchase as an insurance policy to you! If it was broken within 30 days of purchase, we will cover shipping both ways.
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Additional policies and FAQs
GENERAL CARE
It is recommended to keep jewelry away from water, chlorine and sauna or any chemicals such as hairspray, perfumes, lotions, etc. Use a polishing cloth on solid metals only such as 14kt gold filled, sterling silver, solid brass or bronze. MR. CLEAN (Meadow formula) works wonders on plated items, soak for at least 40 minutes, rinse and dry.

STERLING SILVER - CARE
Sterling silver is a beautiful precious metal and tarnishing does happen after continuous wear from contact to Uric acid in the skin, moisture and oils. Clean with a sterling silver polishing pad or liquid cleaner to shine like new.

Did we miss anything or make a mistake? Please contact us so we can fix it!
E-MAIL: Customercare [!at] freshyfig.com

More information

Last updated on Oct 31, 2016
Frequently asked questions

What is the length of the necklace in the photo? What is the size of the pendant?

Size of pendant and lengths pictured on the model are found in the description of each item by clicking on the "item details." We list all pictured lengths for your convenience!

How do I clean my necklace?

14kt rose and gold filled, sterling silver and raw brass can all be cleaned with the polishing pad included in your package. Be cautious when using the cloth on plated metals, it isn't meant for these items. A light swipe is all that is recommended. For plated items, soak in Mr. Clean, the regular green formula for 30 minutes and then wash and wipe clean.

Do you use eco friendly packaging?

We use eco friendly recycled material mailers and boxes that can actually be recycled again! The paper we use is purchased from a non profit and is re-used from local businesses. We try to support Scrap and the Rebuilding Center, both local non-profits, whenever we need supplies. You can feel good about your purchases from us! We cherish the earth!

How do I tell you what I want stamped? Or how do I explain a modification?

Please leave your customizing instructions in the "add an optional note to seller" box on the checkout page. To find out what you should include, please refer to the "item details" for your specific item. We included all of the necessary details.

Do you do gift wrapping?

Each item comes ready for gift giving with jewelry box, ribbon, card and if appropriate, a polishing cloth. All personalized jewelry comes with a polishing pad. We DO NOT include a receipt in the package in case the item is going directly to the recipient. We do not gift wrap but the packaging is clean and elegant.

Wholesale availability

We do wholesale on 15 items or more. Please contact us for pricing!