FreshyFig

Personalized Necklaces & Lockets in Gold and Silver

Oregon, United States · 46165 Sales

FreshyFig

Personalized Necklaces & Lockets in Gold and Silver

Oregon, United States 46165 Sales On Etsy since 2009

5 out of 5 stars
(9332)
Shop owner

Amanda

Contact

Announcement   Personalized jewelry, lockets and long and layering necklaces in rose gold, sterling silver and yellow gold. We use eco friendly recycled paper mailers, so please recycle them!

Check out our new jewelry line! www.goldnoon.com

Please see our Policies page for shipping information and shop FAQ's

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INSTAGRAM
Follow us for tons of sneak peaks and new items!
@freshyfigjewelry
@goldnoon


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FACEBOOK
"LIKE" Freshy Fig on Facebook to receive periodic specials and new jewelry inspiration! https://www.facebook.com/Freshyfig


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PINTEREST
https://www.pinterest.com/freshyfig/


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Process and Production Time: 1-5 Days (Please do not confuse this with actual delivery time.)

Help or questions? Please convo, e-mail at freshyfig [!at] gmail.com or call 503.473.2934.

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Freshy Fig is currently available at several boutiques in Portland, Oregon: Frock, Broadway Floral, Crafty Wonderland's retail shop, Presents of Mind, The Modo, Dragontree Spas (NW, the PDX airport and Boulder Colorado locations) and Sugar Me. If you are in or around the Portland area, please feel free to check out Freshy Fig Jewelry in person!

Announcement
Last updated on May 4, 2016

Personalized jewelry, lockets and long and layering necklaces in rose gold, sterling silver and yellow gold. We use eco friendly recycled paper mailers, so please recycle them!

Check out our new jewelry line! www.goldnoon.com

Please see our Policies page for shipping information and shop FAQ's

..........................
INSTAGRAM
Follow us for tons of sneak peaks and new items!
@freshyfigjewelry
@goldnoon


..........................
FACEBOOK
"LIKE" Freshy Fig on Facebook to receive periodic specials and new jewelry inspiration! https://www.facebook.com/Freshyfig


..........................
PINTEREST
https://www.pinterest.com/freshyfig/


..........................

Process and Production Time: 1-5 Days (Please do not confuse this with actual delivery time.)

Help or questions? Please convo, e-mail at freshyfig [!at] gmail.com or call 503.473.2934.

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Freshy Fig is currently available at several boutiques in Portland, Oregon: Frock, Broadway Floral, Crafty Wonderland's retail shop, Presents of Mind, The Modo, Dragontree Spas (NW, the PDX airport and Boulder Colorado locations) and Sugar Me. If you are in or around the Portland area, please feel free to check out Freshy Fig Jewelry in person!

Amanda

Contact shop owner

Amanda

About

Lover of Wearable Art

We work together to make the Freshy Fig line of jewelry as fun and accessible as possible. We want everyone to be able to wear pieces that help express their individuality without breaking the bank. Jewelry pendants and chain are re-used in many of the vintage necklaces and we use recyclable supplies when possible. Being eco-friendly is very important to this shop!

Xo,
Amanda, Ivy, Tom, Melanie, Erika and Whitney

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Shop members
  • Amanda

    Owner, Maker, Designer

    Hey! I'm Amanda. I'm a Portland native and a lifelong jewelry maker. I design the jewelry, metalsmith and curate the shop.

  • Ivy

    Maker, Shipper And Sanity Keeper

    Hi! I'm Ivy. I'm also a Portland native and a student at Portland State University. I help make the jewelry, ship orders and keep the sanity.

  • Melanie

    Creator, Customer Service, Stamper

    Hey there, I'm Mel! Another Arizona native. I'm a metalsmith and head personalization expert. I'm up for any task! I'm also the person you'll see in many of the photos.

  • Tom

    Head Researcher, Help Master

    Hey there! I'm Tom and I grew up in Bend, Oregon. I returned to Portland after finishing my finance degree and that's where I met Amanda. I took a real interest in her and her shop and love helping the girls out when I have free time.

  • Whitney

    Maker, Shipper, Customer Service

    Hi there! I'm Whitney, I moved out to Portland with my boyfriend this year and I love it. I'm a photographer, crafter and fabric buff, originally from Michigan.

  • Erika

    Creator, Designer, Metalsmith

    My dog Herman and I have lived in Portland for many years and I knew Amanda in high school but we became friends once I started with Freshy Fig and Gold Noon. I want to be a metal smithing teacher. I'm always researching new techniques.

Shop policies

Last updated on May 4, 2016
Freshy Fig is about sustainable quality. Re-purposing is my philosophy. We re-use bags and packaging whenever possible as well as using recycled content jewelry boxes, so that you can feel good about your purchase.

CARE TIPS:
Please take care of your jewelry by keeping it clean and away from water, soaps and lotions. Store your pieces in a dry location - preferably an airtight bag for sterling and brass. If the piece gets something on it, wipe clean immediately. We like Sunshine All Metal polish cloths or a soft flannel shirt. You can polish your sterling, bronze or brass pieces up to a high glossy shine or allow them to darken and age. It's up to you.

Need help checking out? Please see this helpful guide on how to purchase items on Etsy: http://www.etsy.com/help_guide_checkout.php OR convo me :)

Accepted payment methods

  • Accepts Etsy gift cards
Payment
We accept credit cards directly through Etsy direct checkout and Paypal. Payment is due before the item is shipped. For custom orders, I require at least 50% of the payment upfront to help cover the cost of supplies.
Shipping
GENERAL INFO:
Items ship via USPS First Class mail with tracking. There is an option to add insurance to your FIRST CLASS STANDARD package for $1-2 at checkout. We highly recommend purchasing the insurance as it covers shipping for USPS in case of loss or damage. Priority Mail and Express Mail include insurance and are available as options at checkout for both US and International orders. Please check our current processing times on the shop announcement on the first page of the shop or on your order before checking out to have an idea of when your item with ship out. Processing is the time it takes us to make the item before shipment.
Please be sure you enter the correct address at checkout on your Etsy order. Any changes to an address put your package at risk for human error. We cannot be held responsible for address change errors. If your package is returned because of an incorrect address, there is a $4 re-shipment cost that is paid directly to USPS for the re-shipment.

TRACKING:
Tracking will be emailed to the address connected to your Etsy account when the package is shipped. The tracking can also be accessed on your order in your Etsy account. Packages are hand delivered to the post office, after which I cannot assume responsibility for lost or delayed items if you haven't purchased insurance.

USPS LOST or FROZEN TRACKING on PACKAGES:
We highly recommend purchasing insurance for first class mail. If USPS hasn't delivered your package or the tracking seems to be frozen in transit, there is a 30 day wait period from the time the package last moved before it can be deemed lost. Many packages need time to work their way through the USPS system or need time to be returned to the sender if the label was damaged. This is rare but does happen.

INTERNATIONAL ORDERS:
International shipments normally take between 7-14 business days to deliver, depending on the customs agency in the recipient's country. Sometimes packages may be randomly held for inspection for up to 45 days and I have no control over these agencies or their activities.
Refunds and Exchanges
REFUND AND EXCHANGE POLICY:
Please contact us within 10 days of receiving your item if you would like a refund. Exchanges are accepted for up to 30 days after purchase. Refunds cannot be given on personalized items. If we have made an error, please contact us at customercare [!at] freshyfig.com or call 503.473.2934, we are more than happy to take care of arrangements to fix the situation. If returning 2 items or more, there is a $5 total restocking fee.

When sending a return or exchange, please make sure the item is appropriately protected and bagged so that it doesn't arrive back tangled and dented. We recommend a jewelry box and bubble mailer, just as it arrived to you. If an item is sent back improperly and gets damaged, we cannot be held responsible for a refund.

ITEM IS MISSING OR DAMAGED:
Please note that we offer standard shipping with insurance as a shipment option at checkout. Insurance covers the loss of an item in the mail and costs $1 additional within the US and $1.95 internationally. The insurance will also cover any potential damages caused by USPS during shipment. We cannot be held responsible for uninsured packages after they have been scanned into the post office.

CUSTOM ORDERS (not including stamped items) require a $5 restocking fee for materials and labor used. Many times the chain or materials cannot be re-used and labor costs have been lost.
Additional policies and FAQs
GENERAL CARE

IT IS RECOMMENDED TO KEEP JEWELRY AWAY FROM SALT WATER, CHLORINE, SAUNA OR ANY CHEMICALS SUCH AS HAIRSPRAY, PERFUME, OILS, LOTIONS, ETC. USE A POLISHING CLOTH (ON SOLID METALS ONLY) TO CLEAN AND KEEP SHINY.


GOLD CARE
PROPER CARE OF YOUR GOLD JEWELRY WILL ASSURE A LONG-LASTING GLOW. GOLD IS TARNISH-RESISTANT, BUT IT CAN GET DIRTY OR SMUDGED. EVERY SO OFTEN, CLEAN YOUR GOLD JEWELRY. DO NOT USE ANY KIND OF ABRASIVE THAT MIGHT SCRATCH THE GOLD. RINSE AND PAT DRY JEWELRY AFTER CLEANING


SILVER CARE
SILVER IS A BEAUTIFUL PRECIOUS METAL AND TARNISHING DOES HAPPEN AFTER CONTINUOUS WEAR FROM CONTACT WITH MOISTURE/OILS FROM THE SKIN, THINGS YOU MAY USE LIKE PERFUME FOR EXAMPLE, LOTIONS AND EXPOSURE TO THE NATURAL ELEMENTS.

BRONZE CARE
BRONZE IS A METAL THAT CONSISTS OF A MIXTURE OF COPPER, TIN AND ZINC GIVING IT THAT GOLD TONE AND LOOK WITHOUT THE EXPENSIVE COST OF GOLD. MAKING IT VERY AFFORDABLE TO EVERYONE WHO WANTS A LOVELY CLASSIC PIECE OF JEWELRY. JUST LIKE MOST METALS BRONZE TENDS TO OXIDIZE AND TARNISH MORE EASILY THAN PRECIOUS METALS FROM EVERYDAY WEAR AND BEING EXPOSED TO THE NATURAL ELEMENTS. A JEWELRY CLOTH OR SOMETHING ACIDIC LIKE LEMON JUICE OR KETCHUP IS A GREAT WAY TO CLEAN BRONZE.

JEWELRY CLEANING
TO KEEP AND MAINTAIN YOUR JEWELRY THIS IS RECOMMENDED EVERY ONCE IN A WHILE DEPENDING ON THE CONDITION. THERE MAY BE A CASE WHERE THERE WAS A REACTION TO A CERTAIN CHEMICAL THAT WAS KNOWINGLY OR UNKNOWINGLY USED CAUSING THE JEWELRY TO TARNISH WHICH MAY NEED A MORE INTENSE CLEANING. IF FURTHER ASSISTANCE IS NEEDED YOU ARE WELCOME TO SEND THEM TO US AND WE CAN TAKE CARE OF IT FOR A SMALL FEE DEPENDING ON THE CASE.


JEWELRY HOME CLEANING FOR SOLID METALS (ONLY)
IF TARNISH OCCURS.

YOU CAN USE A JEWELRY POLISHING CLOTH TO RUB OUT TARNISH(AVAILABLE BY REQUEST)

Amanda Senten
1631 NE Broadway St. PMB 521
Portland, OR 97232
freshyfig [!at] gmail.com