FretworksDesigns

Fretworks Designs

Alabama, United States · 182 Sales

FretworksDesigns

Fretworks Designs

Alabama, United States 182 Sales On Etsy since 2011

0 out of 5 stars
(48)

Announcement   Welcome to Fretworks Designs! We design and fabricate fretwork panels and screens to fit your needs.

Announcement
Last updated on Sep 9, 2016

Welcome to Fretworks Designs! We design and fabricate fretwork panels and screens to fit your needs.

Donna Stoddart

Contact shop owner

Donna Stoddart

Reviews

No reviews in the last year
Miss Vera

Miss Vera on Apr 22, 2015

5 out of 5 stars

Gorgeous piece. Donna worked with us on our custom design ceiling medallion. We are planning to use it as a wall hanging as opposed to the ceiling and the piece turned out beautifully!!! Thank you so much! Vira & Malc :)

Allison Marie

Allison Marie on Jan 22, 2015

5 out of 5 stars

Beautiful work. Perfect and quick turnaround. Thank you for creating my custom cabinet inserts!

Karen Amundsen

Karen Amundsen on Nov 18, 2014

5 out of 5 stars

Perfect for the wall over my bed. What wonderful craftsmanship. Thank you!

View all 48 reviews

Shop policies

Last updated on December 13, 2013
Welcome to Fretworks Designs! We started Fretworks to create decorative panels, screens for your home.

If you wish to have a custom design made, please contact us for rates.

If we did not meet your expectation, please contact us first instead of leaving a negative feedback. Most issues can be simply resolved by a straight communication. We appreciate if you give us a chance to resolve issues personally. Thank you for your understanding and cooperation

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Fretworks Designs accepts payments through Paypal. Please complete your payment at the time of your order. In most cases, your purchase will be shipped within one - two weeks of your payment.

For reserved listings, if payment is not recieved in 5 days of placing the order, you will lose claim to the item and the sale will be cancelled.
Shipping
In most cases, we ship through FedEx Home Delivery. Please contact us immediately concerning packages damaged during shipping
Refunds and Exchanges
If the product did not meet your expectation we'll be happy to accept returns that are within 15 days from the date of your purchase. The returned item must never been used or painted. Please make sure to package the item safely. (if they come back damaged no refunds will be made.) If items are returned within 15 days refund will be made to your paypal account as soon as returned item is received.

Custom orders are NOT refundable.

Shipping costs are NOT refundable.

Please provide the following information when contacting us about Return/Exchanges:
- date of purchase
- your etsy screen name
- paypal email address

**Damages & Defects**

We ask customers to immediately inspect the items delivered. If any damages or defects were found, we will replace or repair the items without any additional cost to the customer. The damage or defect claim must be made within 3 business days of delivery.
Additional policies and FAQs
Custom Orders

We want ordering to be as smooth and painless as possible. If you would like a quote, send us an email of what you would like; the application it will be used for, (i.e. panel insert, room divider, etc.); and exact dimensions. We will work you up a quote.

If you accept the quote, then we will create a reserved listing, and start drawing up your design in our CAD program. Drawings cannot be started until payment is received, since drawings can take a lot of time, which is included in the quote.

All drawings are sent for your approval prior to cutting. We don't want there to be any surprises when your item arrives!

We cannot offer refunds for custom orders.