Friggjasetr's Shop Policies
Thank you for stopping by at Friggjasetr. We take great pride in caring for our animals and harvesting their beautiful fiber. We have various handmade items available as time permits, in addition to alpaca yarn and roving. In everything we do, we strive to be as eco friendly as possible, and recycle whatever/whenever possible.
If you have any questions about any of the items, please do not hesitate to contact me.
I like using Paypal. It's easy and convenient, and the items ship as soon as payment is received. It's the no hassle solution for all parties.
I now also offer direct check out, for those not having a Paypal account. This is as easy and quick.
I do also accept Money orders for those that are not comfortable with payments online, at an additional fee of $1 per order. The order will be shipped once money is received, so this option will take awhile.
I prefer shipping First Class by the USPS for U.S. buyers, and also international orders. However if you want items shipped by Priority Mail, I'm happy to do so at the additional cost.
My shipping prices reflect the cost of postage and packaging, and is based on First Class mail unless otherwise specified.
I try to use recycled/eco friendly packaging/shipping material as much as possible.
Refunds and Exchanges
I want you to be happy with your purchase. However if a yarn is not what you expected, and you are unhappy with it, please let me know and we can discuss returning the item as long as it is in the same condition as when I sent it, and has not been used.
The cost of shipping the return will be for your account.
For certain handmade items, like sweaters, I'm willing to accept returns if you find that they do not fit, are not used and in same condition as when shipped. The shipping for return will be for your account.
Additional Policies and FAQs
All the items and yarns I sell are described to the best of my ability. I try to take pictures to help with description, but with screen resolutions being different, the colors may not always reflect actual colors. It should not however differ much.
I always do my best to make sure every item is of the highest quality possible.
Last Updated April 20, 2014