Anonymous on Sep 20, 2012
Love this ring! Glad for communication from seller when issues arose, and the ring was well worth the wait--- thanks! :D
Anonymous on Aug 19, 2012
absolutely beautiful product, prompt delivery, awesome service! it's been a pleasure.
Accepted payment methods
- Money Order
- Other Method
Custom orders are always welcome! I require a minimum 50% deposit on custom items over $50, and the remainder due upon completion, prior to shipment. Any item under $50 must be paid in full before work will begin. I require that orders be cancelled within 24 hours of being placed. A 10% fee will be retained to cover listing fees, etc. All orders cancelled after the 24 hour period are subject to loss of deposit.
Refunds and Exchanges
I understand sometimes things just don't look the same in person as they do online, so I'm happy to offer the option of returning or exchanging an item. There is a 20% restocking fee for all regular item returns, unless we've discussed different arrangements. Returns are accepted for refund (less shipping fees and restocking fee), but the request must be received within 3 days and the item is in the same condition as when it was sent (i.e. unworn/unaltered and resaleable). If something arrives defective, please let me know right away! I will make it a priority to address the issue.
Custom orders are subject to a 55% restocking fee. This includes anything that is personalized, made-to-order, or altered in such a way as to make it hard to resell. Under no circumstances will the 50% deposit be refunded, unless I am unable to fulfill the order.
Exchanges can be made within 30 business days, provided the item is in the same condition as when it was shipped. The purchase price of the item will be your credit. Shipping fees are not included in the total you can use toward an exchange. I don't charge a restocking fee for exchanges, but nominal shipping charges will apply.
To be sure that everything falls into place, please contact me for return instructions. I am always happy to work with you to make sure you are satisfied with our transaction.