Announcement Original creations from France. Welcome to my shop.
Original creations from France. Welcome to my shop.
Anonymous on Jul 24, 2012
Lovely ring - great communication! Thank you so much!
I hope you will love this small place of France :)
Please do not hesitate to convo me with any questions.
Just keep in mind I'm living upon Paris meridian, so your day can be my night... and vice versa.
French is my main language but I'm quite comfortable with English as long as you do not use abbreviations, acronyms, slang, etc. But, don't worry, I will always find a helpful American friend to help me in case of serious misunderstanding.
New to Etsy ? you can read this help page :
Accepted payment methods
If you need any help checking out with a credit card, this link is here to help :
I kindly request payment immediately upon purchase. If payment is not received within 24 hours, I'll cancel the sale and relist the item.
You are responsible for all customs fees, duties, and import charges that are levied at the time of delivery. For information you should contact your local customs agency. Packages are usually picked at random for inspection at customs, so your order may or may not be subject to extra fees.
- I ship within 5 to 7 days after your payment is confirmed in my paypal account.
- I will send your parcel to your Paypal shipping address. Please control it is correct.
If you need me to ship to a different address for a gift, add this new adress in your Etsy account and select it for the shipping. You may also indicate it during the payment process in Paypal . Make sure the good address appears on the receipt.
Note : if you have a Paypal account, you can add several guest addresses in your settings.
- Purchases may not be shipped to P.O. boxes addresses.
- The shipping charges include both shipping and handling.
INTERNATIONAL SHIPPING (everywhere except France and its overseas territories)
- If you purchase 1 or 2 items :
Items are shipped via La Poste International Priority Mail. This shipping method is faster than the economic mail but not secured. Lost packages are out of my control and it is up to you to decide to purchase a registered mail (see how-to below).
Note : As buyer, I've received packages from all parts of the world without any problem via regular airmail shipping (non traceable and not insured)... except once, during the Christmas season (three definitively lost packages in the same week). Nonetheless, I still trust in the postal service, but I think it's a real personal choice.
- If you purchase 3 items and more :
Items are shipped via La Poste International Priority Registered Mail. Your signature will be required upon delivery. For 3 items or more, you have no additional charges for this secured shipment.
- How to request a registered mail :
If you purchase 1 or 2 items in my shop, and want a registered mail with signature required upon delivery, just specify it in the note to seller section at check out. I will send you an invoice via Paypal with 7$ extra charge, you'll just have to follow the link to pay in Paypal (or directly connect to your Paypal account). I will consider your request after confirmed payment.
- For any other shipping request, please send me a message prior to your purchase. I need to confirm the shipping arrangement before accepting your order.
INTERNATIONAL DELIVERY TIME (La Poste estimation) :
- 2-5 business days in EU
- 4-15 business days in the rest of the world
Your package may be checked at your country customs. In that case, it takes longer to arrive. During the holiday seasons, deadlines are extended too. For these reasons, shipping time is beyond my control.
For buyers from USA : security restrictions indroduced by the Dept of Homeland Security have added about 1 week to shipping times.
If you don't have your pakage after one month, you should go to your post office first... Your package could be there but you don't know it. If your package has been sent by registered mail, and if you think it is lost, send me a message (read refund policies for more informations).
N.B. : The buyer is responsible for all customs fees, duties, and import charges that may be levied at the time of delivery.
Refunds and Exchanges
For any question, feel free to contact me through Etsy convo.
If, for any reason, you change your mind about your purchase, please first notify me quickly by e-mail or via Etsy convo. I will work with you for a solution.
You have 7 days starting from the receipt to return your product in its original packing and in an unworn condition. All shipping costs are your responsability. I open every returned package under La Poste official control to avoid bad jokes.
If your registered package is not delivered after one month, contact me by e-mail or Etsy convo. I will ask LaPoste for a research and I will keep you informed. In case of loss, I will re-send you your order (as far as possible with my materials in stock) or equivalent item you would choose.
If your registered package is visibly damaged at delivery, report it immediately to the postman before signing. He should tell you what to do (the rules are different in each country).
I can not be responsible for any lost or damaged with non-registered packages. But, I would be as sad as you. So, send me a message to keep me informed about this bad situation, and I will try to find a good consolation solution for both of us.
Additional policies and FAQs
I choose materials with a particular affection, following my brainwave. I usually shop locally and I try to find, as much as possible, french materials (really made in France) for my creations. But I can also fall in love with a fabulous English fabric, a sublim Italian cotton thread or a great Chinese ceramic pearl... and many other treasures found on Etsy.
I love making series with a large color choice. If you search for a special tint that you can't find in my shop, I might have it in stock. Send me your request through Etsy convo.
I work in no-smoke-no-pets environment. No bad smoke smell in your package but only the air of Paris.
Please be aware that the colours shown on the photos may slightly vary from screen to screen. I always try to have pictures as close as possible to the reality.
Photos are FromParis intellectual property and represent my own work. Commercial use and derivative work are not permited.
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