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FromTreeToArt's Shop Announcement

All of our wooden puzzles, toys and gift ware items are hand-made here in beautiful southern Indiana on an RBI scroll saw. Nothing is laser cut!

FromTreeToArt's Shop Policies

Welcome

My wife and I live in a small town called Versailles in beautiful southeast Indiana. We do most of our woodworking on an RBI scroll saw. We do not use a laser on any of our projects. As we only have one saw right now, we have to race each other to see who gets to use it first! We try to use locally grown wood as much as possible.

Payment

Payment must be made within 7 days of purchase, unless agreed upon prior to the sale. Multiple purchases within that time frame can be combined to save shipping. We accept Credit Card, PayPal, checks, and US Postal Service money orders. Checks must have the shipping address and phone number printed on the check. Shipping will be held for ten days following deposit to ensure check clears. Returned checks will incur a $35.00 fee. Due to fraudulent money orders, only USPS money orders will be accepted. International buyers MUST use Credit Card or PayPal.

Shipping

Items ship in 2 to 3 weeks, unless stated differently in the item description. We ship by USPS First Class or Priority Mail, depending upon the weight. Delivery Confirmation is included in the shipping cost, unless not available, such as internationally. Insurance is not required, but is recommended. If you need expedited shipping, please convo me.

International shipping can be very slow, depending upon your countries customs regulations. The buyer is responsible for all customs fees and duties. I will not lie and say it is a gift. Value will be declared at actual price, not including shipping. Please be sure your purchase is allowed through customs before placing order.

Refunds and Exchanges

Refunds will be handled on a case by case method. I cannot guarantee the Post Office won't break an item. I try to balance the degree of protection with the cost of shipping. If you absolutely need it to get there the first time without damage, contact me. I can increase the packing, double box, etc. However, the cost of shipping will increase with the degree of protection. If a problem occurs, please convo me so we can work something out.

Additional Policies and FAQs

We welcome special orders and multiple purchases. Convo me for details.

Last Updated February 18, 2015