FrostLane

Frost Lane

Tennessee, United States · 808 Sales

FrostLane

Frost Lane

Tennessee, United States 808 Sales On Etsy since 2011

5 out of 5 stars
(210)

FrostLane is taking a short break

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Note from shop owner FROST LANE IS ON VACATION -- We're moving! We hope to be back in business before the end of the summer. Thank you for your interest in our products.

Note from shop owner

Last updated on May 9, 2016

FROST LANE IS ON VACATION -- We're moving! We hope to be back in business before the end of the summer. Thank you for your interest in our products.

Bret and Nadja Van der Stroom

Contact shop owner

Bret and Nadja Van der Stroom

Reviews

Average item review
5 out of 5 stars
(210)
Stacey

Stacey on Apr 12, 2016

5 out of 5 stars

Just what we wanted. Beautifully made. Thank you.

Susan Simon

Susan Simon on Jan 6, 2016

5 out of 5 stars

What a fantastic experience! The seller was extremely gracious and accommodating in filling my order. And my 8-year-old nephew loved it. He took it to the first day back to school for Show-and-Tell as one of his favorite Christmas presents, and he had no shortage of nice gifts. I have a feeling I'll be back for more, as my 3-year-old son was enamored with the sword as well.

View all 210 reviews

Shop policies

Last updated on February 3, 2014
Welcome to Frost Lane!

We are a spare-time cottage industry comprising of two adults and six children. Our toys are made to be sturdy and long-suffering, from up-cycled wood and other safe, non-toxic materials, Other items appear in our inventory as the fancy strikes us!

Accepted payment methods

  • Accepts Etsy gift cards
Payment
Payment is via Paypal, and should be remitted within 3 days of purchase. If you do not have a Paypal account and need to make other arrangements, please contact us and we will see if other arrangements can be made.
Shipping
At this time, we are only shipping within the United States. We usually use USPS for shipping, and strive to get orders shipped out as soon as possible. Please help us by assuring that your email and postal addresses are current.
Refunds and Exchanges
If you are not satisfied with your purchase, please contact us within ten days of your purchase, and we will refund your money. We will not, however, refund the shipping costs.
Additional policies and FAQs
As each item in our shop is made by hand, please be advised that there will be variations and imperfections. We work to make quality items, but being human, we lack machine-like precision. If you are looking at handmade items on Etsy, we take it that you already expect this!

Custom orders for multiple items or special requests are rarely a problem, although we may need some time to fill a special order. If the request is for a one-of-a-kind piece (i.e., a custom made journal) or for an especially larger order (a party-pack of 15-20 cutlasses for instance), we may require payment upfront. We hate to do this, but we have had a few incidents of someone deciding not to buy what they had requested we make! We hope you understand.

Our items are made in a smoke-free and pet-free environment, and toys are subjected to rigorous testing by our six Product Testers.