Announcement ****CURRENT TURNAROUND TIME IS 4 WEEKS FOR UNITED STATES ORDERS (not including holidays and Sundays- only days in whichever post office is open)*****PLEASE NOTE THIS WHEN ORDERING! PLEASE also allow extra time when MORE than one garment is ordered or if you are outside the United States. I cannot make any exceptions at this time due to the high volume of wedding orders and the time and attention needed to complete them. Thank you.
****CURRENT TURNAROUND TIME IS 4 WEEKS FOR UNITED STATES ORDERS (not including holidays and Sundays- only days in whichever post office is open)*****PLEASE NOTE THIS WHEN ORDERING! PLEASE also allow extra time when MORE than one garment is ordered or if you are outside the United States. I cannot make any exceptions at this time due to the high volume of wedding orders and the time and attention needed to complete them. Thank you.
I specialize in creating frilly & fun tutus, dresses, clothing and accessories to make every little girl feel like a princess! My goal is to offer boutique-style clothing and accessories at affordable prices. Each item is made by hand and is custom made espcially for the little one you are spoiling.
All tutus are made with the finest and softest tulle so to not cause any "itchy" outfits.
A NOTE ABOUT TULLE-
Tulle is a unique fabric that when cut on the mannequin will be even, and uniform. However, tulle is not a knit fabric and can stretch during shipping, and wearing. Tulle also has the tendency to matte and wrinkle when not hung up. I suggest hanging your dress up immediately upon receiving the dress. If any pieces have stretched or matted during shipping you can do a simple trim once the dress has hung up. Just untangle by running your fingers thru the dress and trim any strips out of place. I do my best to ensure this doesn't happen, but as I have said, tulle is a unique fabric with a mind of its own.
*****PLEASE NOTE BEFORE PURCHASE: These dresses are hand knotted/tied garments and are not sewn. If you are in search of a more traditional dress I'd advise to look into other shops in which the tutu dresses are sewn. Frosting Shop started out as costumes made in this fashion and moved into tutu dresses of any kind once requests for them came thru, but the manner in which the dresses are made are all the same. ******
Children should always be supervised with our merchandise. Some items may have small pieces (rhinestones, beads, sequins, etc.) which could potentially be a choking hazard to children. We cannot be held responsible for any injuries related to our products.
These policies are here for customers to fully understand what they are purchasing and no surprises arise. If you have any further questions pertaining to any items please ask before making a purchase to ensure a smooth sale.
Accepted payment methods
- Accepts Etsy gift cards
Should you need to cancel your order, it MUST be done within 48 hours of your purchase. Any later then 48 hours will run the risk of your item having started the creation process and you will no longer be eligible to cancel your order. Please make sure you are 100% ready to place the order before you do so.
Refunds and Exchanges
Should there be any problem, it will be handled on a case by case basis AND must be brought to my attention within 48 hours of receiving your package. I will also receive a confirmation from the shipping company as to when your package was delivered.
If I have decided that there was in fact a defective item due to the construction of the item, you can exchange it for the EXACT SAME ITEM. There will be no flat out returns. I take photos prior to packaging to ensure the item being sent is 100% in tact and for the customers final approval. Once approved that has sealed your "ok" on the item.
If it is past the 48 hour turnaround there will be no refunds.