FrouFrouFido's Shop Policies
Welcome, everyone. I don't have cut and dry policies since every transaction is different. My main goal is to make sure you receive a super de duper quality product with stellar service. Have any problems? Please convo me right away to let me know and I will do my very best to make sure you're happy!
I accept Paypal as well as personal checks.
I will ship within 14 business days of payment clearing.
Usually I make and ship the product in jiffy (a few business days), longer periods only happen when there is a higher influx of orders.
Refunds and Exchanges
If you receive your item and are unhappy for any reason, please contact me right away to see if it can be resolved. If it's something that can't be remedied, I will gladly refund your money according to the following:
The return period is 14 days upon receipt of item.
Buyer will be responsible for return shipping costs including cost to ship a replacement item(s) if an exchange is desired.
Customized item(s) cannot be returned.
Item(s) must be in resellable condition which means:
- do not contain any animal fur, dander, or any other traces
- do not smell of smoke
- do not have any rips/tears
- are not resellable for any other clear reason
Last Updated March 8, 2012