FuzzyCheeksBoutique's Shop Announcement

WELCOME TO FUZZY CHEEKS BOUTIQUE! Please read our information below for current creation times, shop policies, & current sales!

Welcome to my shop! At Fuzzy Cheeks Boutique, you'll find all kinds of handmade delights for your little ones. Everything comes from my smoke free / pet free shop located in rural Minnesota. I take pride in keeping my prices low and my customer service & item quality high! Please contact me if you've got any questions or special requests. Thanks for stopping in!

7 - 10 Business Days (M-F) plus additional time for shipping.
Thank you!

**Due to high traffic in our storefront location & the unpredictable Minnesota winters, we will not be accepting rush orders during the months of November or December.
If you need items faster than my current creation time, a rush order upgrade is more than likely necessary to meet your deadline. A standard rush order upgrades consists of a 2-3 business day creation time & Priority Mail shipping. The upgrade is available under this item:
To shorten the wait time, a rush order upgrade MUST be purchased along with the item(s) of choice. If a rush order upgrade is not purchased, the standard creation time will apply regardless of any notes left at checkout unless arrangements have been made otherwise.
Along with the purchase of a rush order upgrade, the buyer is also required to leave a note in the "note to seller" area at time of payment stating the date they are working around.

We DO have an email address which is associated with our Etsy business, however this is mostly used for spam and our copy of receipts, shipping notifications, etc. If you need to contact us pertaining to an order placed or placing an order, please contact us through the convo feature or under the "contact shop" button which can be found on most screens.

We try to get back to all inquires in a timely manner, which is typically the same day during most times of year. If order volumes are high OR during the months of November & December, when our storefront location is extremely busy, our response time does get delayed. We try our best to get you a response as quickly as possible during the typical week (M-F). QUESTIONS AND INQUIRES ARE TYPICALLY NOT RESPONDED TO ON SATURDAYS OR SUNDAYS, AND RESUME AGAIN ON MONDAYS.

We like to make out items match each and every theme you have planned for your little ones' special occasions! If you have a special theme, color request, etc., please feel free to contact us through our Etsy Convo option!

If an item is pre-made, it will have "READY TO SHIP" in the headline of the item information. Ready to ship items typically dispatch our shop in 1-3 days, after payment is received.

Combined shipping - If multiple items are purchased from my shop, I do combine shipping. This is already set up within each item and in most cases, combined shipping calculates correctly when everything is purchased together. The main item ships at full price, and additional items have discounted shipping to make up for additional weight, size, etc. necessary to get everything to it's destination. If for some reason shipping figures significantly higher than necessary, a refund for the overages paid would be refunded.
Items typically leave my shop on or before the anticipated ship date which is shown on each order's invoice. This can be located towards the upper right corner of the invoice, as well as in the "purchases" tab.
International Shipping: We LOVE shipping to all of our friends outside the U.S.! Typical international shipping times in transit are taken off of the USPS website and are said to be 13 - 24 days. These are only estimates though, as sometimes customs acts more quickly or slowly.
Some countries also charge taxes, duties, or additional fees to allow packages into their country. These are the responsibility of the purchaser. I assume no responsibility for these additional costs.

Just for clarification: "In Stock" does not mean an item is ready to ship, it is just an Etsy term for saying the item is available for purchase. All items say "In Stock" whether made to order or ready to ship. Items that are ready to go are marked "READY 2 SHIP" or "READY TO SHIP". All other items are created once an order is placed and payment is received. The standard creation time is 7-10 business days on most items.

*Credit / Debit
*e-checks through PayPal ****Please note, e-checks through PayPal take up to 5 business days to clear. The creation time for items placed does not begin until payment is received. Although we do accept e-checks, they tend to have a delayed creation time to allow for funds to clear both accounts.

1.) Please check with me prior to returning any items. Depending on the time frame & reason for return, seasonal items may not be returnable.
2.) All items must be in their original package with tags fully attached. Most of my items are used as photo props. I've had some issues with people using items & returning for a refund afterwards. This is not appreciated.
3.) Birthday suits are non returnable items. However, if your package arrives late for a party / photo date you may return it, but the box MUST BE UNOPENED and you had to have provided a party / photo shoot date in the "note to seller" portion at time of payment. If neither of these criteria have been met, the item is not returnable.

Once I receive the item and see it is worthy of posting for sale again, I will issue a refund for the item price. You will not be refunded for any shipping costs.

*** CHECK US OUT ON FACEBOOK! "Like" Fuzzy Cheeks Boutique to keep up to date on sales, new items, check out what I'm working on, and get in on all the giveaways! ***

This shop accepts Etsy Gift Cards.