GAUCHOcollection

Unique designer pillows, rugs and ottomans in cowhide.

Greater Montreal, Canada
| 1,357 Sales | 5 out of 5 stars 5 out of 5 stars

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Has a history of shipping on time with tracking.

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Announcement    Follow us on www.instagram.com/gauchocollection to find our latest designs and promotions.
Our new collection of full natural hide pillows you can find on www.RANCHEROhides.etsy.com!
All products are designed, handcrafted and finished in my studio in Montreal, Canada!!
This is the best and largest designer cowhide pillow collection on Etsy!
We have been producing custom cowhide pillows and ottomans for over 10 years.
Wholesale inquiries and custom orders are welcome.
Please contact us if you have any questions or requirements.

Announcement

Last updated on Aug 7, 2021

Follow us on www.instagram.com/gauchocollection to find our latest designs and promotions.
Our new collection of full natural hide pillows you can find on www.RANCHEROhides.etsy.com!
All products are designed, handcrafted and finished in my studio in Montreal, Canada!!
This is the best and largest designer cowhide pillow collection on Etsy!
We have been producing custom cowhide pillows and ottomans for over 10 years.
Wholesale inquiries and custom orders are welcome.
Please contact us if you have any questions or requirements.

Items

1357 Sales

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Gaucho Collection

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Gaucho Collection

Reviews

Average item review
5 out of 5 stars
(318)
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About GAUCHOcollection

Sales 1,357
On Etsy since 2015

cowhide rugs, fur pillows and custom ottomans and much more..

Thank you for visiting our store.
We have been distributing cowhide rugs, pillows and ottomans in East coast Canada for over 10 years. We design and produce all of our cowhide pillows and ottomans right in Montreal in our own atelier.
Please check us out on Instagram @gauchocollection and pinterest
You can contact us directly at info [!at] idliving.ca

Shop members

  • Gaucho collection

    Owner

Shop policies

Last updated on April 30, 2022
Thank you for visiting our store.
Please contact us through Etsy if you have any questions.
We ship from our warehouse in Montreal.

Currently we sell and ship within Canada and USA.
However we can ship around the world if you contact us first for a shipping quote.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
We only except returns or exchanges under certain conditions :
1) Please be aware that we describe and take photos of each individual item in order to make sure you have all the details of each product in order to make a firm decision. Please note that photos are taken the best we can, colour differences between our camera and your display device are possible and out of our control and not considered a defect of any kind.
2) If you item was damaged in production or shipping, please notify us and we arrange exchange or refund.
3) We do not accept returns or exchanges for items on sale or custom orders or wholesale orders.
4) if you want to return your item, please contact us first, within 24 hrs of reception. Please note that we will deduct a 10% restocking fee , calculated on the total amount including the original shipping costs.The cost for returning the item is at the customers expense.
5) In case of exchange we will charge the shipping cost for the new item. The return cost is at the customers expense.
Payment
your order is confirmed once payment is received.
Please pay through the Etsy store.
Shipping
All deliveries go through our carrier of choice. (Canada Post, Ups, fedex etc.) Shipping times can vary depending on the carrier.
Please note that some of my listed items are indicated 'free shipping'. This means the cost of shipping an item to you is included in the listed price under certain conditions :
1) Not all items are eligible for 'Free shipping'. Only items where it is specifically indicated. We also maintain the right to change this at any item without prior notice.
2) Only valid for Addresses in Canada and Mainland USA.
3) We ship at the lowest cost possible, mostly through Canada Post/USPS. No tracking or ETA is available or confirmed and all inquiries will need to be directed to Canada Post/USPS.
4) No insurance is available on these shipments.
5) If you want your shipment to be trackable/insured, please select the option at checkout. If not listed, please contact us.
6) In case you want to return an item. This can be done at your expense and you will be reimbursed upon reception of the item. The reimbursement will have the original shipment cost deducted.Edit
Additional policies and FAQs
Please note following remarks :
1) All measurements are approximative. Most materials (like leather and hide) we use do have a 'stretch factor' that will influence the measurement of the non filled item. Please allow a margin of -5% to + 5% on the listed measurements.We post photos of each individual product, however there are some exceptions. We do our best to showcase the product from many angles and have the colors match as close as possible.

2) Our products are listed and described as close as we can.
We do reserve the right to consider variances in color, texture due to the very nature of the natural hide and not as a defect.
Also we reserve the right that our measurements can have a 5% tolerance and is not considered to be a defect put part of the natural product.

3) Please note that some of my listed items are indicated 'free shipping'. This means the cost of shipping an item to you is included in the listed price, valid under certain conditions :
3.1) Not all items are eligible for 'Free shipping'. Only items where it is specifically indicated. We also maintain the right to change this at any time, for any item without prior notice.
3.2) Only valid for Addresses in Canada and Mainland USA.
3.3) We ship at the lowest cost possible, mostly through Canada Post/USPS. No tracking or ETA is available or confirmed and all inquiries will need to be directed to Canada Post/USPS.
3.4) No insurance is available on these shipments.
3.5) If you want your shipment to be trackable/insured, please select the option at checkout. If not listed, please contact us.
3.66) In case you want to return an item. This can be done at your expense and you will be reimbursed upon reception of the item. The reimbursement will have the original shipment cost deducted.

4) Any order cancellation before the order is shipped is subject to a 10% restocking fee.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order or courier shipping, for example), if you contact me directly.

I rely on a number of legal bases to collect, use, and share your information, including:
As needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, to provide customer support, or providing and improving my services.
As necessary to comply with all legal obligations, such as retaining information about your purchases if required by Canadian tax law.
As per Compliance with the Etsy Seller Policy and Terms of Use : I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure:
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
1. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
2. Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
3. Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
4. Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention :
I retain your personal information only for as long as required to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.

Transfers of Personal Information Outside the EU :
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.

Your Rights :
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
1) Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
2) Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
3) Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
4) Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority, but please contact us first.