GNGJewel

Genuine Gemstones and Moissanite Jewelry.

New York, United States 6611 Sales On Etsy since 2010

5 out of 5 stars (1843)

GNGJewel

Genuine Gemstones and Moissanite Jewelry.

New York, United States | 6611 Sales

Shop owner

Contact

Gene

Contact shop owner

Gene

Announcement    Want your gifts by Christmas?
Please order by Dec 15th.
Please message us for any questions.
Have a great Holiday.

Announcement

Last updated on Dec 6, 2019

Want your gifts by Christmas?
Please order by Dec 15th.
Please message us for any questions.
Have a great Holiday.

Reviews

Average item review
5 out of 5 stars
(1843)
See reviews that mention:
quality 224 shipping 325 customer service 386

About GNGJewel

Sales 6,611
On Etsy since 2010

GNGJewel

Thank you for reading. Gngjewel was formed by brothers George and Gene. Especially George has more than Thirty years of jewelry making experience. We have our own workshop to make jewelries in New York. We first started our online jewelry selling on Etsy.com back in 2010. Our unique and well crafted jewelries and excellent customer service won all our customers' hearts. You can also read some of our customer 's feedback in the following link. Customers satisfaction keep us going and growing. 100% satisfaction is our goal. We hope to make you an unique and lovable piece of jewelry. Thank you.

https://www.etsy.com/shop/GNGJewel?ref=hdr_shop_menu#reviews

Around the web

Shop members

  • Gene

    Owner, Maker

    .

Shop policies

Last updated on August 6, 2019
Every jewelry piece is made to order. Every order is specially made with great attention to detail, from polishing to setting the beautiful gems. Please feel free to contact us for anything. Thank you.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 30 days of delivery
Ship items back within: 45 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
* 30 days 100% money back guarantee or hassle free exchange warranty against defect in material or workmanship.
* Warranty will be voided if the ring is damaged due to user's mishandling.
* Any other reason return will result a 15% restocking fee.
* No return after 30days from the date you received it.
* Buyers pay return shipping costs
* Please contact us first through Etsy message before proceeding to return the item


INTERNATIONAL RETURN POLICY

* 14 days 100% money back guarantee or hassle free exchange warranty against defect in material or workmanship.
* Warranty will be voided if the ring is damaged due to user's mishandling.
* Any other reason return will result a 15% restocking fee.
* Buyers pay return shipping costs
* The shipping is not refundable in the case of return.
* No return after 14 days from the date you received it.
* I will do my best to make the ring size you provided. but in any case if it does not fit, either it is my fault or yours, you will have to take care it at your local jeweler at your own expense.
* We will not mark the package as gift or lower the declare value on the customs form.
* Buyer is responsible for the customs, such as duty fee, and delay due to customs hold up. and duty fee/VAT for jewelry can go up as high as 25% of the item price for some country. you will have to check with your own country's customs.
Payment
PayPal, Credit Card.
Money order, cashier check, or personal check, please message me first.
Shipping
* Order under $250 will have tracking and fully insured.
* Order over $250 will be ship with signature confirmation and fully insured.
*USPS Express mail service (1 to 2 business days) is available for extra. Please see following link for more detail.

https://www.etsy.com/listing/124386157/usps-express-mail-service-1-2-business


INTERNATIONAL SHIPPING.

* Please leave your Phone # in the checkout note. The shipping carrier needs it
* The shipping is not refundable in the case of return
* The item will be shipped with signature confirmation and full insurance coverage.
* We will not mark the package as gift or lower the declare value on the customs form.
* Buyer is responsible for the customs, such as duty fee, and delay due to customs hold up. and duty fee/VAT for jewelry can go up as high as 25% of the item price for some country. you will have to check with your own country's customs.
Additional policies and FAQs
Letter Engraving service
---------------------------------
http://www.etsy.com/listing/111983089/letter-engraving-service

More information

Last updated on Jan 21, 2017
Frequently asked questions
When can I expect my order?

The ring is made to order. The lead time now is about 3 to 4 weeks. The standard shipping time within US is about 3 to 5 business days. Express shipping is 1-2 days. If need it sooner, please let us know the date, we will see what we can do. Thank you.

Sizing details

We make rings using US standard ring size measurement tools. Please visit a local jeweler to get your ring size. It is highly recommended to visit two different local jewelers to get an agreed measurement. Or get a finger sizer to check from the following link. Thank you.

http://www.ebay.com/itm/-/190867131694

Payment plan

If interest, we can setup two or three payments. After first one, each payment will be $3 extra to cover extra fee. I will start the making process of the ring upon first payment. And I will ship the ring out after I have the last payment and when the ring is ready.