GUOCRAFTS

GUO GUO'S

New York, United States · 1307 Sales

GUOCRAFTS

GUO GUO'S

New York, United States 1307 Sales On Etsy since 2010

5 out of 5 stars
(298)
Shop owner

JIE GUO

Contact

GUOCRAFTS is taking a short break

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Note from shop owner we are on vacation ,We will be open in September !

Note from shop owner

Last updated on Jun 8, 2016

we are on vacation ,We will be open in September !

JIE GUO

Contact shop owner

JIE GUO

Shop policies

Last updated on January 27, 2016
I am happy you decided to stop by and spend some time looking at my handmade crafts. My goal is to make the best quality pieces at an affordable price.

I enjoy creating these unique items and i hope you like them as well.

Accepted payment methods

Payment
Payments should be received within 3 days after the purchase. If you need more time please send me an email and I will hold the item for you for up to 5 days, after which, I will cancel the sale.

I will combine the shipping on multiple pieces as long as they are purchased and shipped together.
Shipping
Items ordered between Sunday and Wednesday will be shipped ON SATURDAY.
Items ordered between Thursday and Saturday will be shipped the FOLLOWING SATURDAY.

Shipping:
Items ordered between Sunday and Wednesday will be shipped ON SATURDAY (but i try to ship out ASAP ).
Items ordered between Thursday and Saturday will be shipped the FOLLOWING SATURDAY.

Upgrade - Add one more address:
https://www.etsy.com/listing/204043107/upgrade-add-one-more-address-please?ref=shop_home_active_4

All items will be packaged and shipped via USPS Post Services, when you Upgrade to Priority mail or Express mail that's only mean you Choose to Upgrade the Post services not the shop services , If you need Expedite Processing , please add this in your shipping cart :
https://www.etsy.com/listing/194213623/expedite-processing?ref=shop_home_active_16

Shipping Cost (In the US):
First class Mail ($3.80 ): within about 2-5 business days (No Guarantee)
Priority Mail ($8.30) : within about 1-3 business days (No Guarantee).
Express Mail ($23.00) : within 1-2 business days

Shipping Cost (International):
First class Mail ($14.50 ) : within about 10 - 15 business days(for most times) up to 8 weeks (No Guarantee).
Priority Mail ($34.50) : within about 6-10 business days (No Guarantee).
Express Mail ($59.50) : within about 3-5 business days (No Guarantee).
NOTE: THE USPS DOSEN'T GUARANTEE A DELIVERY DATE ON FIRST CLASS OR PRIORITY MAIL !!!!!!! IF YOU NEED DELVERY BEFOR XXX DATE PLEASE UPGRADE TO EXPRESS MAIL !!!

Once it leaves our hands we can not accept responsibility for the postal service. and we can not do anything about your side custom check up(International).

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Lost Packages:
Guo Crafts will not be held responsible for parcels lost in transit!
Shipping is marked on the Etsy invoice and you will be notified when your package is be shipped.
If you choose to use the first class mail , ends up the package getting lost in the mail we will not be responsible for that !!!If you choose to use the priority mail or express mail we can help you to Contact the insurance company !!!

AGAIN: ONCE IT LEAVES OUR HANDS WE CAN NOT ACCEPT RESPONSIBILITY FOR THE POSTAL SERVICE, AND WE CAN NOT DO ANYTHING ABOUT YOU SIDE CUSTOM CHECK UP !!!
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Refunds and Exchanges
For Returns:
PLEASE NOTE: SHIPPING COSTS WILL NOT BE REFUNDED!!!

All the Items is Made to Order , If not Damaged or broken can not be Returned !!!

If need to Return back to the shop you need :
1, Keep the item's original packaging.
2,The item has to be in the exact same condition as when it was first opened.
3. DO NOT wait longer than A DAY to contact us.

And Please Contact me about the Return, Ship back the Item to me in it's original packaging, Provide me with a tracking number of the so I am able track the item (This is required) ,Upon arrival of the item, you will receive your refund.

*Please remember, when returning the item to me, it needs to be in the exact same condition as when it was opened in order to qualify a full refund.*

AGAIN: THE SHIPPING COSTS WILL NOT BE REFUNDED!!!