Kids Superhero Clothing
GabbyandZack's Shop Policies
Welcome to Gabby and Zack. Delighted you are here.
I appreciate you and want to exceed your expectations. You will receive good old-fashioned customer service. Let me know if I can answer any questions.
WASHING INSTRUCTIONS: For everlasting cuteness please wash inside out delicate COLD, hang/lay flat to dry and no iron.
G&Z accepts all major credit cards AND Paypal.
I ship to the address in Etsy, NOT the address in Paypal. Make sure the address in Etsy is correct please.
Orders ship USPS first-class mail with delivery confirmation and tracking (under 1 pound and 2-5 day delivery). Over 1 pound ship priority mail (2-3 day delivery).
Items ship Monday - Friday.
You will receive an email, with delivery confirmation, when your order has shipped.
Refunds and Exchanges
Lots of love goes into each handmade item.
I do not issue refunds, but exchanges are always welcome. Please contact me within 2 days of receiving your item to advise me that you are returning product. Shipping charges will not be refunded. If you don't see an item that you'd like to exchange your item for at this time, I can issue a store credit to you to be used at your leisure.
Additional Policies and FAQs
- I do not accept custom orders at this time.
All photos are the copyrighted property of Gabby and Zack, LLC. Please do not use our photos for your personal use or for reselling purposes. Thank you.
Last Updated October 15, 2013